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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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285 results found

  1. Wrong Packs in Mastery Pack for Lorwyn

    Hey there,

    I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?

    Thanks,

    that1dude1995

    13 votes

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  2. Got the wrong packs as reward!!!

    Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.

    13 votes

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  3. Reward count not working

    The daily win reward and killing opponent creatures reward is not working.

    11 votes

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  4. I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.

    I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.

    10 votes

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  5. Bloom Tender can't be crafted with mythic rare wildcards

    In Lorwyn Eclipsed, Bloom Tender is mythic rare, but I cannot use mythic rare wildcards to craft it.

    10 votes

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  6. Force of negation copies i had crafted disappeared.

    Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
    Kind regards.

    9 votes

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  7. Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.

    When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.

    At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.

    While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
    Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.

    I've posted a verification video on X. Since I…

    9 votes

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  8. Wrong packs being awarded

    Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.

    9 votes

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  9. Edge of eternties packs by mistake

    At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks

    9 votes

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  10. Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward

    Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs

    8 votes

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  11. 8 votes

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  12. Deck Type List Blocked in Deck Details

    When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.

    8 votes

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  13. Unable to update deck type Standard/historic/timeless

    after copying an existing deck, I am unable to change the deck format to build it with the desired card lists available to different battle types

    8 votes

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  14. Deck details/ change name issue

    When deck building if I select deck details I’m unable to return to deck building as it won’t allow me to select the back button and instead selects the change name option and forces me to exit deck building every time

    8 votes

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  15. Game crashing

    I am playing the midweek event on iOS. I am trying to change up my sealed deck and when I remove the lands and add new ones the game crashes then resets. It was repeatable. I tried four or five times.

    7 votes

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  16. Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)

    I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.

    However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.

    Please see the attached screenshots. Can you please issue the correct packs?

    Kind regards,
    Tim

    7 votes

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  17. error on packs givvin from mastery pass

    At level 4 of Lorwyn Mastery Pass i got 3 packs from Edge of eternity,and it should be x3 of Lorwyn ecplipsed

    7 votes

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  18. Not able to change pet in deck edit mode

    I got several pets.
    If I try to change it on my profile they all show up, but in the deck edit mode I just get a blank screen.

    Version: 2026.55.0.10999.1225076

    7 votes

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  19. Food Chain playable in historic format and missing alt arts on cards

    Food Chain is playable in historic format after new patch. Also several alt arts missing (e.Force of negation, entomb..) from collection.

    version 2026.57.50.11790.1252588

    6 votes

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  20. enlightened tutor

    My Historic Brawl deck is invalid because the Mirage printing of Enlightened Tutor was silently removed.

    6 votes

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MTG Arena Bugs & Product Suggestions

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