MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2487 results found
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Got disconnected on android
I got disconnected on turn 2 of my draft game. I miss a land drop because of the time to reconnect and then lost the game. Can i become a refound?
Thank you!2 votes -
Event missing/ended
After the new update was released i opend MTGA and played two games of DMU Premiere Draft wich i already started before. After the two games i closed Arena. After some time i reopend Arena to finish my Premiere Draft (i was 4-2).
After the loading screen there was a prompt that i received 1400 gems and three packs of DMU. Looking through the event tabs, i did not see any DMU events.I hope the events can be returned and i can finish my draft.
12 votes -
Tier does not update with wins
On iOS. I reached platinum 3 yesterday and have not gotten credit for a victory since. The app skips the tier splash screen entirely and the rank on my profile doesn’t change either. Sadly, I’ve had a pretty good run recently!
1 vote -
Roiling Earth bug in NEO draft
I drafted a Roiling Earth highly as part of a recent draft, but hit a bug in games where the landfall trigger wasn't triggering. This happened consistently for entire games starting on the fourth game of my draft.
Here are some more details in the interests of helping you debug: the issue happened for the first time after the client briefly lost connection - I had played the Roiling Earth on turn 2, lost connection, and when I was able to get back into the game, I had missed an entire turn cycle (i.e., it was now my turn 4,…
1 vote -
Premier Draft Bug
I cast rise of the witch king. My opponent cast a decieve the messenger in response. it resolved, but the game didnt let me cast my gollum's bite with my 1 open mana before my spell resolved, so we didnt get to sac their good faramir and instead sac'd their 1/1
1 vote -
J ai pas les cartes de l arbre des maitrises
Je n' ai pas les cartes récupérer avec l arbre de maitrise le roi sorcier et le terrain d avant
1 vote -
Ayara's Oathsworn Trigger Bug
the new ''ayara's aothsworn'' and ayara herself didn't trigger
I misses 2 types of triggers;
- ayara's oathsworn hit an oponent, trigger should have been that it got an 1+/1+ counter... nothing
-flipped ayara, at the beginning of combat I should ba able to pick 1 creature from my grave and get it for a turn on the field. this failed to trigger randomly.... -.-2 votes -
Baral and Kari Zev Bug
I casted my stoke the flames while Baral and Kari Zev was out and i still had a Final Flourish in my hand, however, it never gave me the option to cast final flourish without paying it mana cost (not able to cast at all).
1 vote -
Color challenge not granting card styles
The Color Challenge menu appeared to me with a pulsing "resume" option after the latest update and says I can earn card styles from recompleting them. I have now played the last portions of a couple different color challenges but have not received the associated card styles from them.
To be clear, I have completed these challenges all already a long time ago, this is super annoying.
2 votes -
1 vote
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Invasion of Regatha Trigger Bug
while playing the underwhelming invasion of regatha in a premier draft this morning I was at least expecting it to trigger my tiller of flesh that states 'whenever I cast a spell targets one or more permanents' which regatha does for 1 damage, I would get an incubate token, however my trigger never came! as this compromised my draft experience I would appreciate my buy in being compensated. Thank you
1 vote -
phyrexia quick draft with kaldheim card
Hi, I just picked a Kaldheim mythic card during my phyrexia all will be one quick draft and could also play with the card. You probably need the logfiles but I don't know where to find them on my mac. Besides that I had the feeling that I got 600 gems for free yesterday and three packs of different expansions and I don't know why. (Nevertheless, I'd like to keep them ;-)
Thanks. BR Andreas1 vote -
Defeat Message Mid-Match Premier Draft
During a premier draft I cast Transcendent Message (instant) using convoke on my opponent's turn. The spell resolved, I drew my cards and then was presented with the defeat screen. I was still at 15 health, had multiple time-outs left, and zero poison counters. This was my third "loss" so it kicked me out of the event. I did not lose, nor did I concede.
1 vote -
Color Challenge came back after skipping tutorial. Can't access some other events.
I can't access Jump in! or midweek magic events. Instead, color challenge is listed, which I am not at all interested in completing. I previously skipped the tutorial, which let me bypass it, but now it does not give me that option. I also tried restarting the tutorial, and then skipping the tutorial, but that did not fix anything. I tried to do so on both window and Android.
3 votes -
draft LTR
Mentre stavo giocando, intorno alle 16:31pm di oggi 13/07/2023, il gioco si è bloccato durante il mio turno sulla selezione di una creatura col caricamento server in attesa e poi si è bloccato, perdendo di conseguenza il draft.
:'(1 vote -
機械兵団の進軍、決戦の後にのプレミアドラフト中、勝利したのに敗北になりました
機械兵団の進軍、決戦の後にのプレミアドラフトで勝利したのに、画面が暗転した後3敗した事になっており、商品を受け取るしかない状態になりました。
補填を求めます。2 votes -
INVASION OF AMORKHET AND PHYREXIA GARGATUA BUG
I was playing a draft match,i was at 22 life point and flipped the battle call INVASION OF AMORKHET and I copy the creature PHYREXIA GARGANTUA, at the activation of the creature i lost the game.
because of this I use my last life and I lost the draft ,I was 1win 2lose .
also i couldn't reported the game because it was a bag that i couldn't the menu1 vote -
1 vote
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draft
Draft economy rework. I cannot continue playing the game as it stands. There is no way to draft that is economically sound as it stands. Either I grind standard every day for the quests, which is just utterly and completely anti-fun to me, or I spend a lot of money. Day9 recently brought up an idea on his stream to have some kind of subscription service that gives you X amount of drafts for a recurring fee per month, which doesn't sound great but realistically anything is better than what is currently in place.
I hope there are some changes…
1 vote -
I didn't receive the ranked rewards
I didn't receive the rewards of the ranked this month, please check my acount to send me my prizes.
2 votes
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