MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2454 results found
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Priority Issue
I was playing against Lathiel, the Bounteous Dawn. During combat I drew activated Zimone and Dina to draw two cards and drew a Final Flourish. After that draw resolved my enemy finished combat, and their second main phase was skipped without providing me with priority. This resulted in Lathiel, the Bounteous Dawn's triggered ability to activate, distributing counters to my opponent's board. I removed Lathiel while this was on the stack by casting Final Flourish, but if priority had not been skipped during the second main phase I would have been able to cast Final Flourish before Lathiel's triggered ability…
1 vote -
Angelic Intervention Bug
Hi,
There were 2 things wrong with angelic intervention:
1. I wasn't allowed to cast it before damage was done, which is not how my stops are set up
2. I gave my creature protection (from colorless) but my opponent still could block with incubator tokens.I was winning! My opponent was on 3 and either of these going right would have been enough.
1 vote -
Single Game Limited Time Limit
The time limit for best of 3 matches is 30 minutes per player. There MUST be a time limit for single game as I have had my opponents hit that 30 minutes in a single game!!!
Please add a 10 minute (equal to the 3/30 for the current timer) to all limited single game matches.
1 vote -
Hexproof Bug
I was playing a Premier Draft match in Arena, opponent played the card "Borborygmos and Fblthp", that targets when it enters the battlefield, I had a "Surge of Salvation" card in hand, Instant, W, that gives Hexproof to you and your permanents until end of turn, and the game didn't allow me to play it, resolving instantly the enter the battlefield effect of Borborygmos and Fblthp, instead.
I subsequently conceded because I had no way out. I'd like to request a refund.1 vote -
Overloaded Mage-Ring/Temporal Cleansing Bug
I had a flipped invasion of vryn (overloaded mage ring) and I tried to use it to copy a temporal cleansing. After casting temporal cleansing, I activated the overloaded mage ring and selected temporal cleansing while it was on the stack but it did not copy temporal cleansing. It may be worth noting that I used convoyed to cast temporal cleansing so that may be related to the bug. I would like my gems for the event to be refunded.
1 vote -
Nessun punto vittoria in BO3 explorer ranked
Dopo una vittoria BO3 explorer ranked non sono stati segnti i punti vittoria nel rango.
1 vote -
Try to play a card but it stay on the stack forever
I was playing a Draft last saturday (13) and I played a card and It doesnt leave the stack. It just stay on the scream forever, but not enter in the batlefiels and I miss the game and the event.
PS.: happens with a certain frequency, especially when there is a network oscillation. But, At this time I miss good couse this.
1 vote -
Battle Defeated Bug
In a quick draft, attacking a battle and removing all defence counters from it. Brings me to the screen where I'm prompted to cast it, but its a surveil mechanic screen. All input is disallowed from here on, as i cant surveil a card on the stack to be casted.
Exiting and restarting program causes a massive delay of "rebuilding local files" for approx 3 minutes. Followed by a 4 meg download of something?
Caused a loss.
1 vote -
I still had time left in the round and I had timeouts! But when I played my Thalia and the Gitrog Monster, it said 'Defeat' and auto-exited
I still had time left in the round and I had timeouts! But when I played my Thalia and the Gitrog Monster, it said 'Defeat' and auto-exited. It was game 3 in a Traditional Draft so it really downgraded my prize because I was way ahead in that game.
1 vote -
trophied but incorrect GEM/packs amount
I got 7 wins in a Premier Draft for MOM - Aftermath but the game only paid out for 6 wins. 1800 GEMs and 5 Packs. Windows 10, PC.
EDIT: For my 6th win I had a creature max out on counters at 6048, and maxed out on mana creation at 2000. Could this have had an impact on the Win being properly logged?
1 vote -
smothering
The activated abilities of treasures created with Smothering Tithe fail to activate.
2 votes -
After claiming aftermath packs did not receive
I claimed from my mailbox, but did not receive packs.
1 vote -
Matching
Why would the matching system place me, a Diamond 4, against a Mythic 86%?
If the consumer pays for a season, and the system ranks them against impossible challenges, it appears that the consumer is being defrauded of their ability to progress without paying for level advancement.
Also, fix the crashing issue please.
2 votes -
Client froze during premier draft - refund request
I signed up for a premier draft, then pack 1, pick nine, the client froze.
My selected card did not show up, nor did the next pack reveal itself, but packs kept accruing next to my icon.
I had to close the client and reopen, but didn't make it back until pack three pick three, which meant that I really didn't get to participate in this draft. Attatched are the two screenshots - firstly when the client froze and packs continued to accrue, and secondly, when I finally made it back in.
7 votes -
Cannot succesfully edit sealed deck
After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'
79 votes -
Not getting 1000 point reward
Not getting the reward when I reach the 1000 point mark. This I notice the second time I reach the second 1000 point mark and did not see any reward.
1 vote -
invasion of ikoria
Invasion of Ikoria requiring unusual mana amounts for casting and ability. When played, Invasion of Ikoria worked perfectly for 2G 1C mana cost, but when trying for a a 2G 3C cost the prompt was saying that I didn't have the appropriate amount of mana available when I actually did. Please see uploaded game file. Thanks
1 vote -
vaut
sorry, but the treasury always works only for a short moment. that's a pity. contact you now the third time.
1 vote -
Missing 9 Packs after purchasing a tenth March of the Machines
Purchased a tenth "March of the Machine" pack with gold coins. Recieved a golden pack, which I was able to open. Then only had one (not ten) March of the Machine packs to open.
Using PC1 vote -
I got paired against the same opponent 3 times in a row
I am in a Traditional Explorer Event and rounds 2-4 were all against the same opponent. This ruined my experience as I was trying to use this to help test a new deck and instead I ended up facing the same one matchup three times. Please add the ability to prevent me from playing the same player twice in a single event. I'm OK with not having an opponent and being told to come back to my event later if there's no one else available to play.
2 votes
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