MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2532 results found
-
BUG!! Phantom Bot Draft Messed Up
The Midweek Magic's phantom bot draft is horribly bugged. Over a third of the cards I chose did not go into my card pool. Instead, a random card was selected that often enough was not in the pack. After trying to shift to what Arena gave me it told me there was a network error and when I went to go back into deck builder I had all the cards I selected without knowing what the game would give me. (very shortened) Video attached
1 vote -
Arena shuting down
When trying to connect to a game in premier draft the client shuts down. Then I get a game loss.
1 vote -
draft capenna
Give us the steps to reproduce the bug: Yesterday (03/may/2022) I was drafting "Streets of New Capenna". I was waiting fot the 3rd pack and I wasn't able to do my picks. I reconnected and found auto-picksNote which platform you’re using (PC, Mac, Android, or iOS) AndroidEnter the actual results you’re experiencing Wasn't able to do a regular draft because the screen showed: Waiting for the opponents to do their picks (or something similar)Enter the expected results of the feature I had to do my 3rd pack picksAdd any relevant screenshots/videos X
…If you found a
1 vote -
Got a loss in Sealed before playing any game
My current Sealed game, I waited in queue for some time and then backed out of the queue without any problems (did not join any game). However, after logging out and logging back in, my Sealed event now shows 1 loss even though I never played any game. Can I get that fixed?
Thank you!
1 vote -
1 vote
-
Product Suggestion - Offer and support both types of Draft (Bot and Non) at the same time, and equally
Having to wait forever for a player-based draft to be able to get together, to start, and to pick through, just to end up with a nothing pool and then having to do the whole process again is just... gross. I completely understand why you had started with no player drafts, IMO the game is just not designed for it, and it actively worsens the experience when you don't have a choice, especially when the few games that come along are then not even qualified for badges. There is no reason for these limitations.
1 vote -
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
プレミアドラフト、ピック中にパックが回って来ず再起動すると自動で数枚ピックされていた
1 vote -
Bug
Il programma si è bloccato e l'evento draft non va avanti
1 vote -
Crashed during draft
I was playing quick draft and the client stop responding. Causing me to concede the match after no actions could be taken
1 vote -
プレミアムドラフトのピックエラー
プレミアムドラフトのピック中に、カードテキストを確認しカードをピックしようとしたところ、カードが消えそのターン中その位置にあったカードがピック出来なくなりました。（放置した場合そのカードがピックされるのではなく別のカードがピックされました）
可能であれば補填を求めます。1 vote -
Bug where Arena searches for an opponent then immediately kicks you out and cannot reconnect until you've "Abandoned"
In New Capenna premier draft after winning a game and requeue within a minute the next match will search for an opponent and the game will crash, kick me out and when I try to rejoin it will not let me get back into the game and the game will continue crashing until I've abandoned the match. I can then log back in with no problem. This eventually made me lose in an event and currently given me one loss in my next draft.
1 vote -
Streets of new capena sealed event
Playing my sealed event 1 had 2 wins and 1 loss. I played this morning my 4th match which i lost but it took me straight to 3 losses, gave me the gems and packs for winning 2 matches and kicked me out. Couldn’t even screenshot it or anything. Please i would like some type of reimbursement or help on this matter
1 vote -
Deck stats error during draft
I was starting a draft, and clicked to see the deck stats. After that, the client didn't allowed me to return to the draft, so I had to close MTGArena through the task manager, making me lose the first 11 picks of pack 2, and randomizing almost 1/3 of my draft deck, since it took longer than usual to reboot the mtga client.
Right on the first New capenna draft. Very disapointing.1 vote -
The game just during a Draft game
At the beggining of the fight I was About to play my first Land and the game just crashes.
Here Are some screenshots, you can see nothing changes for minutes, I close the app.... I expert full compensation, thank you.1 vote -
雑集家ラグレーラの挙動がおかしい
ラグレーラにより追放されていたクリーチャーが戦場に戻ってきた際にカウンターが乗らない
1 vote -
1 vote
-
Kicked out of arena event
PC
I joined an Explorer event yesterday before i knew about the que issue and when i logged in today im no longer in the event and my money has been taken. I did not retire from the event and would like the gold back for the event
1 vote -
Missing mastery pass reward level 10
My reward for level #10 (300 gems) is missing. Please solve it
1 vote -
Traditional Draft Deck Builder Fault
Whilst drafting SNC on a traditional draft I experienced numerous problems.
When I made my 3rd pick (Sleep with the Fishes) the game bugged out for a second or two and then told me I had taken Light It Up instead. This obviously then affected my entire draft, only for me to find out at the end that I had no Light It Up and did in fact have a Sleep With the Fishes, missing a card I had ended drafting with the idea to include in my deck.
This then cause the draft to crash when I attempted to…
1 vote -
premier Draft Pick bug
プレミアドラフトで画面のどこをクリックしても反応がなくなり、カードをピックできませんでした。
補償をいただきたいです。1 vote
- Don't see your idea?