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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3322 results found

  1. New pack of cards and my card backings are all damaged/warn...WTF?!

    When opening a new pack of cards my card backings are all damaged/warn. Why is someone resealing old cards into my packs? I keep my cards pristine, give me back my un-circulated feel when opening a new pack. move the damage/worn out version into a sleeve variation.

    1 vote

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  2. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    47 votes

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  3. General QC and and display errors from the past ~72 hours

    General QC should be reviewed.

    (1) one display bug of a card clipping in the client. Either use the app’s boarders to define limits or write code for edge detection. (see misalignment attachment)

    (2) see obstructed attachment: open information is being obstructed. It turns out there are 7 swamps in play when I untapped.

    (3) More of a nonissue about incomplete skins (attachment) but future Alchemy cards were released before the client was updated. Thus you can see the incomplete assets missing.

    Lets not have development debt because that can swamp a company (see twitter having app issues because of…

    1 vote

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  4. No Alchemy WHY?

    William Gaston
    Dec 10, 2021, 11:51 AM PST

    Alchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…

    46 votes

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  5. experimental league - rewarding uncommen playstyles

    Add a new arena format rewarding new decks apart from the standard decks promoting diversity on playstiles and decks.

    Experimental league:

    A new league where every card played is tracked.
    Every day every card gets a point value based on the rarity its played. More rarely played card have a higher value.
    If a player plays the card he get points based on the value, so uncommen card will be more valuable.
    When the player wins, the value will be multipled by 1.5, if the player looses, its just the normal score.

    After each month the normal rewards of booster…

    1 vote

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  6. freezes after timer

    The game shortly says reconnecting.
    Then the timer runs out and the game is stuck!
    Not like completely frozen, because the animation og the pet keeps going smooth, and i can open the menu, but the game does not continue to pass on the turn after the timer runs out.

    5 votes

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  7. can we not give people ancestral recall in mtga?

    I was in the middle of a great game, evenly matched in skill/deck equal cards in hand both boards fairly developed, opponent plays the power nine bird and gets ancestral recall drawing 3 cards ending the game on the spot. Great idea. Either ban all alchemy cards from Brawl or tweak them so you don't get comically overpowered cards, it was fairly obvious the chance to get time warp on key to the archive was nerfed, there's no reason anyone should be casting ancestral recall in whats supposed to be slower commander format. If i wanted degenerate EDH gameplay i'd…

    2 votes

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  8. Add time until event finishes on recently played page.

    Please include time until event finishes on the recently played page. I am anxious about events finishing before I have gotten all of my wins/losses. There is a 48 hour timer to let you know when an event is going to close, but you only see this when you go into the event itself. This should also be visible on the event on the recently played page.

    1 vote

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  9. actualizacion

    al actualizar el cliente no me deja entrar a jugar en clasificatorio ni contra otro jugador, solo bot y eventos de principiante

    1 vote

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  10. 30 fps support

    It would be nice to have a 30 fps mode for at least the Windows version. The minimum supported (ingame, not using rivatuner or other 3rd party apps) is 60fps/vsync, but Arena can be nicely played limited at 30 fps so that if I'm travelling the gpu of my laptop consumes less and the battery lasts longer.

    2 votes

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  11. Forcing alchemy

    Stop putting alchemy as the default for decks and playing. I dont want to play alchemy. I hate it, the implementation is awful and has pushed me to not even want to touch historic.

    On top of that I get put into alchemy que accidentally because y'all are trying to force it down our throats by putting it as the default deck building format and default que. I have never once wanted to play alchemy or make a deck for it.

    If your going to put that garbage into arena at least stop trying to force me to "try it…

    20 votes

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  12. Ban Kunai

    Hello,
    this is a second time i lost to Kunai after the announcement was made. Why is it allowed to be abused by people with no honour? If it is hard to do, at least provide opportunity to report cheaters
    It kind of makes me mad.

    1 vote

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  13. Ease of access/ speed up gameplay.

    When using spells like Lost Legacy, have a way to highlight all cards named at one time instead of clicking each individual card. Having used this card a few times on players I find I can't click on each card in time before I run out of time extensions.

    1 vote

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  14. Uninstall Arena!

    I'm done and you should be too. Uninstall this game and quit playing.

    I put $200 worth of ONE drafts in and can't get out of Diamond 4, waste of time and money. Doesn't help you become a better player, just discourages you from playing and makes you depressed.

    Now off to commit suicide. Thanks Arena.

    1 vote

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  15. innistrad remastered

    You have not added even an animation to the very strong cards of the INNISTRAD REMASTERED set while they are being played .... just think about taking the money .... shame !!!

    1 vote

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  16. Product Suggestion

    "Sign in
    ← Customer Feedback for Wizards of the Coast
    (Private) MTG Arena Archive

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    Your email address does not have access to this forum. (Sign out)"

    Even that were posts i wrote.

    1 vote

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  17. Product Suggestion

    How does All Will Be One deal damage that i see in app was.
    When you are to put a counter on a creature opponent controls, it deals one damage by that you havent chosen your own, then it deals one damage by actually a counter is put on a creature opponent controls.
    When you are to activate a planeswalker ability that put a counter on, then choose no permanent to, it deals one damage.
    Proliferate means you to put counters on a permanent or a player including permanent opponent controls.

    1 vote

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  18. SOLO CAMPAGNE

    Hello,

    It would be nice to add to MTGA one or more solo campaigns in addition to the color challenge. This would be ideal for new players and attractive for experienced players. If you need an idea about it I’m here. :)
    Kind regards,

    Julien

    1 vote

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  19. PARA QUE LO TENGAIS EN CONSIDERACION

    Una manera de que magic explotaría exponencialmente seria que ya no se podria comprar sobres online, sino que cada carta física tendria un numero de serie que en el momento que lo introducirías en magic arena se convertiría en un NFT unico, el cual ya se desvincularia de su carta fisica, entonces asi tendriamos por un lado la carta fisica y por otro el NFT el cual se podria comercializar o intercambiar como las cartas fisicas, y todo esto a partir de una red con su propio token de magic para gastos de gestion de compra venta o intercambios. Con…

    1 vote

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  20. Bug adding extra counters to creatures

    Not sure what happened. My last turn before defeat all three human tokens were 2/2. Then on the very next turn my opponent suddenly has an 8/8 human toke, along with the 10/10 that has an enchantment attached to it. Where did the humans get all the +1/+1. One of the tokens was 8/8 one was 2/2 and one had an enchantment attached to it making it a 10/10. I don't think the counters are adding up properly and it added extra counters to creatures. Getting tiered of glitches making this game unpleasant.

    2 votes

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