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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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3078 results found

  1. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    776 votes

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    296 comments  ·  Product Suggestion  ·  Admin →
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  2. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    668 votes

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    726 comments  ·  Product Suggestion  ·  Admin →
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  3. Touch screen not functional after update

    touch screen does not work for many people after the update

    603 votes

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    341 comments  ·  Product Suggestion  ·  Admin →
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  4. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    486 votes

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    142 comments  ·  Product Suggestion  ·  Admin →
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  5. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    213 votes

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    9 comments  ·  Product Suggestion  ·  Admin →
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  6. Alchemy and historic

    Alchemy as a format isn’t an issue but the rebalanced cards is a huge issue for historic. You originally promised me that all my old standard cards would have a home in historic but now those same powerful cards might not even be playable in historic. I’m not asking you to remove this. Instead please add pioneer ASAP so my “paper” version from start date decks can still be played in an eternal format on arena

    200 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  7. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    199 votes

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    121 comments  ·  Product Suggestion  ·  Admin →
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  8. Alchemy

    Alchemy as an "alternate Standard" is a fun idea that I don't mind -- while I like Standard, being able to switch back and forth between Standard and Alchemy without too much hassle (and getting to play a new format with most of the same cards if Standard is stale) is great. But I am super unhappy about the rebalanced cards being the versions legal in Historic and Historic Brawl. This deeply harms the point of a non-rotating format and from a consumer perspective feels like a way to give out fewer wildcards from bans. I don't see any good…

    189 votes

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    10 comments  ·  Product Suggestion  ·  Admin →
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  9. Add Alchemy as a separate thing

    Add Alchemy as a separate gamemode entirely, and let historic become the eternal format for MTGA.

    Take the opportunity to move the digital only cards out of historic and into historic alchemy instead.

    There is only two reasons for why you wouldn't do this; Either you intentionally do this because you believe you can get more money, or you simply haven't understood why an eternal format is needed.

    I'm choosing to believe the latter for now. Revert this absolute travesty of a decision, and everyone will be happy, or keep your current course and at least I will no longer…

    183 votes

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    6 comments  ·  Product Suggestion  ·  Admin →
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  10. MTG Arena Linux Client

    Hello,

    I wanted to request / show interest in a Linux client for the game.
    The game can run through Wine in Linux though many workarounds, but it would be preferable if the game had an official Linux client (which theoretically shouldn't be too hard, given that it's a Unity game).

    180 votes

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    27 comments  ·  Product Suggestion  ·  Admin →
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  11. Missing starter decks

    Missing starter decks
    I can not get all the starter decks and no mission available for the starter decks

    152 votes

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    83 comments  ·  Product Suggestion  ·  Admin →
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  12. Ban Ugin

    If Ugin hits the board the game is over. Literally impossible to play around for most decks.

    141 votes

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    88 comments  ·  Product Suggestion  ·  Admin →
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  13. Please remove Alchemy

    Please remove Alchemy from Historic.

    123 votes

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    17 comments  ·  Product Suggestion  ·  Admin →
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  14. Keep Alchemy and Historic separated

    Just let us have an eternal format on the client. This is magic, not some cheap digital only game, let us play Magic.
    If we wanted to play any other clone we would by now.

    123 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  15. Please don't mix Alchemy with Historic

    If those changes happen I will uninstall the game, I love mtg and have played for more than 15 years now, I have my Arena account since the closed beta and have convinced multiple of my friends to ditch other tcg's for Arena. I play exclusively historic, as I prefer non rotating formats, a long time ago you promised to implement Pioneer onto the client, but you lied about it, now you plan to terminate the only eternal format available without ant consideration to your player-base. If Alchemy affect historic without any news about pioneer, in the 8th I will…

    109 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  16. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    107 votes

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    8 comments  ·  Product Suggestion  ·  Admin →
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  17. Alchemy

    WOTC, if you guys want a quick cash grab, it's simple: Just. Give. Us. Pioneer. One set every few months is bound to sell well, and the player base will be satisfied.

    WOTC would make more money and please players much more with just this simple measure.

    Instead we get a format no one asked for, with rules nobody asked for. Stop trying to be Steve "costumers don't know what they want" Jobs. This is good of you are innovating and bringing new things to the table, but terrible if you are not listening to your costumers MOST BASIC DEMANDS…

    107 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  18. Alchemy historic

    Wotc the changes to historic cards in addition to alchemy makes me think your abusing ***** or common thrives. There is no reason whatsoever for this change you even have to code in the original first so it’s not about card copies and if it is then fix it. No one cares if you wanna make alchemy go for it but please don’t nuke historic. But on the brute side we are not whores cause whores get money when you *********, you won’t even give us back wild cards….if this happens I’m done

    102 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  19. Seal Product Codes Should Not Expire

    I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.

    87 votes

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    10 comments  ·  Product Suggestion  ·  Admin →
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  20. Alchemy

    Alchemy makes me not want to play MTGA at all I see this issue that you are trying to address but this not the right way to do so. I want to play magic not hearthstone, this just feels bad it feels like a betrayal of magic at its core and it make me concern about investing in arena at all if this is the direction your going in.

    Standard get stale fast its a real issue. Instead of corrupting the integrity of the game with digital only mechanics and buffs and nerfs truing the game into magic light may…

    84 votes

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    15 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues