Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


3795 results found

  1. non-existent game

    hi, i won a match on history bo3, by 2-1, i was 1 win to diamond, after i won the last game, my client got stuck in the 'victory', didnt show the rank goin up and didnt let me leave the screen, i had to restart the client, and guess what? when i came back i was still w the same rank, its like the match had never existed, the client was loading the w8ting for server right b4 i started the match, also when i tried to join the qeue b4 that game, i got the w8 for server…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Auto Loss/Thassa's Orcacle

    While playing a Historic Ranked match i scaked a woe stride and its goat token with a priest of the forgotton gods, once the opponent played thassa's oracle i sacked in responsed to its trigger and then once its trigger resolved i lost the game for some reason.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Code non valide

    Plusieurs code dit non valides

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Cards

    Magic used to be about strategy and intelligence. The understanding of how cards interact with each other. It used to be a game where anyone could win and all it took was out thinking your opponent, like chess for cards.

    I’ve been playing this game since the beginning. And I’ve never been so disappointed in you for the new cards that are released. I used to be able to use protection from a color instants to counteract cards like “Doomskar” and other board wipes... gone...no more. It used to be that anyone could put a deck together of commons, uncommons,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The PLAY TAB and PLAY MODE UI need to be completely rehauled.

    Hello, I just actually missed a Strix Quick Draft because of how terrible this current UI is that we have suffered with for over two years now. It's barely even changed. It's like nobody is home on the UI team. We don't get any better options for viewing cards at larger sizes, we get a few enhancements for deck builder, and almost nothing else.

    You guys are going with this absolutely daft three event tab and then an advanced tab that does almost nothing else. It's shocking that this is our UI still. I give you guys all the benefit…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. tidechannel pick is backwards

    tidechannel land displays blue on left green on right, but to pick in game it's blue on right green on left, has often messed up my game

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Idea for New Card Sleeve

    can we get a card sleeve that looks like I've been playing on concrete

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Make Magic: the Gathering Arena available in the Brunei iOS App Store

    Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.

    We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Is it planned to support Huawei P30 lite ?

    Hi ! The Huawei P30 lite meets the minimal specs but is not supported yet (Magic Arena is anavailable from Play Store).
    Is ti planned to support it in the future ?
    Thansk

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Prize structure

    Hi,
    I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
    It should be more distributed the prizes.
    Best regards

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Your game doesnt make enough money for its shareholders and I'll tell you why

    Your game is not subscription based. Ever play a game called World of Tanks. Its an interesting game in that its free to play just like your game, but there are a LOT of paying people that play for a premium account.

    Its relatively easy to set up. A premium account will generate twice the gold and twice the gems or something of that nature. The cost will be $0.50 per day for a premium account, and the idea is that over the course of a month you will generate 15 dollars from that user (whether they play or not…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Feature Request - Tabletop mode

    The spell effects are useless. With the way MTG Arena is on mobile, it draws more and more memory the longer you use it. Eventually, pushing the spell effects and other sparkly nonsense makes my phone chug.

    I just want to play Magic, and Arena is the easiest way to do so during a pandemic. I want the substance. I don’t want nor need all of the useless style. I would love to go back to tabletop Magic, but until that’s a possibility can we get an option to at least approximate live Magic? No flying cards, sparkly swirlies, etc.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Please bring back permanent NON EVENT Historic Brawl

    Title. It was in the game before, in the normal que section. PLEASE stop removing it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Include option to turn off companion filtering by default

    I'm tired of searching for a card and being unable to find it for 30 seconds until I realize it isn't showing up because companion filtering is on. Also very irritating during matches when deliberately running cards in the sideboard that don't fit your companion's conditions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Product Suggestion

    Please, please PLEASE make some of the Jumpstart cards Historic legal that were not included in Arena last summer, now that Jumpstart is returning. The power level of the Historic format is much higher now than it was a year ago, and many of these cards are not too strong for it at all.
    Rhystic Study and Thought Scour are not even close to the level of Brainstorm for example. Rhystic Study would be really fitting for control decks, yet not too powerful as tapping your mana on turn 3 will surely result in you going to very low health…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Hero Of The Pride bug.

    When you have two 'Hero Of the Pride' creatures on the battlefield, and you cast a spell targeting 'Hero Of the Pride' other creatures only get +1/+0 and it does not stack with the other 'Hero Of the Pride', this is incorrect, if the effect said 'Whenever you cast a spell that targets this creature' instead of 'Whenever you cast a spell that targets Hero of the Pride' then it not stacking would be CORRECT, however with the wording it has entails that it SHOULD stack with OTHER 'Hero other Pride' creatures on the battlefield.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Anticontagion Bug

    Anticontagion was played to counter a creature, I had two untapped lands and there was no prompt to pay the two mana to cancel the effect of anticontagion resulting in my creature spell being countered when I would have absolutely paid the two mana I had available. attaching log.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Missing Draft Purchase

    Last night, May 5th at around 9 PM Central Time I had purchased a "Premier Draft Strixhaven" and drafted with bots (not a real-time lobby). I played one game with my drafted cards (won) and then stopped playing for the night. Logging on the following day, May 6th at around 9 PM I was prompted for an update. After the update, I did not have a draft in progress, nor any rewards. A refund of sort would be appreciated, and a fix to at least gain rewards from any progress of a "canceled" event. Even though the event is still…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Infected files in latest update (6MAY21)

    Files pss69A8.ps1, '14A.ps1, '14A2', '5151', 'AB74', 'CB79', '194F', '134D', '9A6A', 'E40A' & pss3CFC.ps1 were all infected with IDP.ALEXA.53 in the latest update across my & my friend's computers. Probably some files missing from that list, we didn't think to start writing them down right away. Y'all need to clean up your act!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. cash android

    Constantly the game crash and quit the game

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base