MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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195 results found
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Text not displaying correctly
Unusable text and numbers on android app
3 votes -
Heliod Sun-Crowned
1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
2) Playing on Android Phone
3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
This is 100% repeatable and has been for several months.
(Im not sure if it matters but I am usually playing in the Brawl format)
I am unable to get back into arena for a few minutes.
(It seems like as long as that match is still active the client is going to close when is…3 votes -
Please give us a free mulligan for "silly" events
This week's MWM is Golden Pack sealed, which is described by Arena as a "silly" format. Please give us a free mulligan for these casual formats. Brawl has a free mulligan, and this format is even more casual than Brawl! I witnessed multiple games in this MWM where one player just had to scoop because of not enough lands.
3 votes -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
Not able to change format on my decks
In not able to change format on my decks. This is in MacOs, Iphone, Windows 11 and use of steam. The drop down meny is hidden in behind. See attached photo you can see that "standard" selection is written behind. Not able to select anything.
3 votes -
Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans
Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans
I’d like to share some constructive feedback regarding the current approach to rebalancing cards in Historic, particularly when it comes to non-digital (printed) cards.
I’ve been playing Historic on MTG Arena since its very beginning, and a big part of my enjoyment comes from constant deckbuilding and testing. I like exploring the full card pool while still aiming for competitive, well-tuned decks. From that perspective, I genuinely believe Historic is a great format — but also one that could be even better with a few…
3 votes -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
3 votes -
Hire more Arena devs (rant)
Hasbro, you NEED to hire more developers, and otherwise give more support to the digital face of your billion-dollar game. There are too many issues to list; just play the game and they'll readily become apparent.
It feels as if there are just enough people to work on the deluge of set releases and only one person doing quality control.
The Lorwyn Jump In Midweek Magic event broke me.
3 votes -
Display bug on the card "Demonic pact"
Just play a demon pact deck and watch the display bug on choice already made.I am using a PC
…When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
3 votes -
Fairness and Randomness
Actually make the game fair and random. The algorithm is worse than a digital gambling app. It's so bad that I'm considering to just quit the paper game also. Absolutely worst experience in a game ever.
3 votes -
App is crashin
Since the update this morning the app doesnt work anymore. It just shows the loading bar and then close itself.
I’m on IPhone 15 but also tried on Google Pixel 10 same problem.
3 votes -
Mastery Pass
I do not agree with discontinuing the Mastery Pass, as most people cannot afford 70.00 CAD to purchase the Bundles.
Some of us only want the Avatars, Companions or Card Sleeves.
A solution might be to offer Cosmetics in a Separate Pre-Order Bundle, which could include Companions, Avatars, Card Sleeves & Styles.
Thank you.
3 votes -
How about we fix the forum
Why is this where we are sent when we have an issue just for it to be ignored? The full screen bug has bothered the community for TWO YEARS and nothing has been done about it. Every time you do an update Sparky comes back and annoys everyone and again we get sent here, where no solution is given and its never actually fixed. So how about we fix the forum so you all might actually fix the issues we have instead of ignoring them.
3 votes -
Complaint and proposed solution
The game is a complete scam. Especially the UB sets. I've played three drafts now. Even though I had strong decks, the drafts ended 0-3, 2-3, and 0-3. I spent a bunch of gems on that. Why hasn't the algorithm been revised in years? Why are players so obviously being ripped off? Your opponent topdecks every card from the top of their deck while you only draw lands. And then you get warned when you report bugs like this.
A simpler and more generous refund system should be introduced, where you automatically get your coins or gems back if you…
3 votes -
Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)
Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…3 votes -
Badger mole decks
Something needs to be done with badger mole decks. Constantly wining on turn 3 in standard is crazy
2 votes -
Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
2 votes -
Modern Format
It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.
This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…
2 votes -
Daily Deal Lands
I'm sure there are others that may agree, but, the daily deals for Lands in my opinion may be a little overpriced as well as hard to come by.5000 Coins or 1000 Gems per basic land type for each set can be extremely difficult to obtain especially if you are looking for a specific set.
A solution that i bet would make a lot of people happy is to take the older product off the "Daily Deals" and keep the newer content rotating there. Then to move the older content to a new tab for people to purchase what…
2 votes -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes
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