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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3400 results found

  1. Card in hand stuck in stack

    Playing on Android, should have taken screenshot but didn't think about that.

    I ran into a bug where a creature I tried to play got stuck in the stack, and the game continued as if it was in my hand. The card was not playable from the stack.

    I attempted to play a creature, and the game transitioned to my opponent if they wanted to play an instant. There seemed to be a connection issue, and when the game resumed my creature was stuck in the stack area and did not continue to resolve the interaction.

    When other cards were…

    16 votes

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  2. Product Suggestion

    What's the point of the Alchemy format if you're going to force the changes on Historic?

    Leave Historic untouched. I'm done playing MTG Arena until this is reverted, and I will be encouraging my playgroup to avoid it entirely. If I wanted to play Hearthstone, I would. Absolutely rubbish update.

    Also consider hastening the animations, such as discarding cards.

    Leave Historic alone.

    16 votes

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  3. Rank bug

    no rank gaining

    16 votes

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  4. Authentication failed/Attach failed/Unable to join/Lost connection

    As of today (31. August) I'm
    1. unable to log in most of the time (1.png)
    2. unable to join matches the rest of the time (2.png)
    3. occasionally waiting for server followed by lost connection (3.png+4.png)

    PC/Windows(64bit)

    16 votes

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  5. Tainted Pact Unsable in the Current Cilent

    Currently Tainted Pact is card that is almost unusable on MTG Arena. When you exile a card with Tainted Pact a 2 second animation plays exiling the top card of your library and this counts towards your timer. This animation makes it impossible to resolve Tainted pact on your turn in your library has 45 cards or more. If your timer runs out the Arena client will auto resolve Tainted Pact and exile your entire deck. Your timer is even less on your opponents turn so If you attempt to resolve Tainted Pact on your opponents turn you can only…

    16 votes

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  6. Copying Electrolyze

    PC version
    Strixhaven Premiere Draft.
    I cast Lead by Example
    I cast Electrolyze
    there is a 2/3, 2/1 and a 2/2 on the board. I split the first copy 1 and 1 on the 2/3 and 2/1. My plan was to deal 2 more to the 2/3 with the second electrolyze, but it would not allow me to only submit one target. Instead, I had to select two and split 1 and 1 again. This made it so only one creature died and I lost the game.

    16 votes

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  7. Bug: Infinitre Loading initial scene

    Steps to reproduce:
    1. start MTG arena version 2021.3.22.3536 (3536.856069).
    2. wait for game to load main screen
    3. infinite loading initial scene.

    Uninstall game.
    Reinstall game.
    Play game.
    Reboot PC.
    Play game -> loading initial scene loop

    16 votes

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  8. More Friendly AND Competitive Game Modes

    1) Two-Headed Giant

    2) FNM/Event style modes, available for friendly battles

    3) Historic Brawl

    4) Ranked Brawl

    5) In Friendly Brawl matches, and all game types, allow for best of 3.

    16 votes

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  9. Please add Planechase and Two-headed Giant.

    Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.

    For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…

    16 votes

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  10. Match Bronze players to bronze players!!!

    Ever since the last update I am consistently playing against platinum ranked players while only being Bronze. This is in standard play, not ranked, but it is new behavior that I think is very unfun. If this continues, I'll have to quit Magic Arena.

    16 votes

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  11. 60/120 fps support for ios/android

    We need to be able to utilize both 60 and 120hz displays for mobile. I understand locked 30 fps preserves the battery life but it is not a big issue for tablet devices. There is an unofficial 120 fps solution for Hearthstone and it makes playing on my ipad so much more enjoyable and the game looks buttery smooth! Please consider it.

    15 votes

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  12. Reconfigure bug

    When you reconfigure (to unequip) the creature is still hidden behind another card. Also when a creature is reconfigured to another and the creature its attached to dies the reconfigure card goes way off to the side to look like an artifact and not a creature. I just lost a match in a sealed event to the first mentioned bug.

    15 votes

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  13. Stuck on Retrieving Asset Manifest screen

    Stuck on Retrieving Asset Manifest screen
    Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.

    1. Start game
    2. Android - Pixel 4A phone
    3. Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
    4. Should not be stuck on this screen.
    5. Screenshot attached
    6. Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
    15 votes

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  14. Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.

    Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)

    Recent bugs:
    The text in menu buttons will not show up.
    The app won't launch from the dock shortcut, have to launch from inside epic client.
    Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
    Sometimes going in and out of the app it will stop playing sound, or some other problem.

    It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…

    15 votes

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  15. Get rid of alchemy in historic

    Get rid of this alchemy ******** on historic or have a separate cue for it. As a competitive player (usually at mythic on arena) in both paper and digital, I come to play competitive games not nurfed casual *******. Come on Wotc do better, stop pandering to hearthstone player get your head out of your ** and support your core player base like you have been doing since 1993 or you are going to lose us.

    15 votes

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  16. Remove alchemy from historic. Stop re-balancing / nerfing cards.

    We don't want your treadmill of perpetual re-balancing. This is a shameless cash grab designed to ruin historic decks which were perfectly fine, and force players to keep having to spend wildcards.

    Faceless haven was fine, you ruined it.
    Goldspan Dragon was fine, you ruined it.

    Why would I ever invest in those cards now? Why would I ever want to give WOTC another dime? I'm not spending another cent on this game until you rollback this garbage, and FIRE the executives who dreamed up this scam. The employees who deployed it are innocent, but the decision makers need to…

    15 votes

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  17. Historic as a separate live format

    I think what’s happening with Alchemy is a fine idea, to be frank. But let’s have separate rebalancing for historic and Alchemy as they are two very different formats with different purposes and archetypes and cards. I think this gives us the best of both worlds by 1) allowing historic to still exist as a separate digital entity not as tied down to standard/alchemy and 2) allowing digital rebalancing to actually have a meaningful effect for all of the formats where it’s relevant, rather than having historic sort be a waste basket format that is affected by the needs of…

    15 votes

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  18. Alchemy

    Stop trying to make arena hearthstone. Please for the love of the game don't change already printed cards, and don't make digital only mechanics and cards. I was displeased with the few you did for the new jumpstart and just went back to playing normal brawl, now all I play is historic brawl where thankfully these cards don't show up too often, but now you're going to change the cards that already exist and add more digital only cards to the only format that I can regularly enjoy, and for what? A profit? Is making slightly more money worth it…

    15 votes

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  19. The option for Paper OR live formats

    Please give us the option to play historic (and other non-standard formats) as a "paper" format with no digital only cards/mechanics and rebalnces. Standard has never been my favourite format so when historic was added to Arena I was thrilled. But between digital only cards, mechanics and rebalanced cards it just doesn't feel like I'm playing the card game I've fallen in love with.

    15 votes

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  20. Can’t submit bug report

    Try to submit a bug report.

    iOS

    See screenshot.

    To be able to submit a bug report.

    15 votes

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