Game locks when opponent concedes at ranked
Game locks when opponent concedes at ranked.
- The game does not disconect.
- User menu cannot be acces by ESC key. The only way to quit is by closing the game in windows.
- Cards animation and graphics engine still working.
Not the first time that happen. Player concedes inmediatly after played card animation finish.
Always with odd names players. In this case: USBSoundDevice
I think that "Raal, Izzet Viceroy" triggers it... Hard to say if it is a bug or a hack. I was playing murderous raider on him. Or maybe rage quiters are broking the game XD
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Color Wheel Bug.mp4 9795 KB -
UTC_Log - 01-13-2021 14.41.46.log 223 KB -
MTGA log- Softlocked Conceed.png 183 KB -
Softlocked Conseeded.png 3404 KB -
MTGA log- Softlocked Conceed.png 183 KB -
Softlocked Conseeded.png 3404 KB -
frozen screen.png 3092 KB -
Clipboard04.jpg 509 KB -
Log20201028_130836.log 1839 KB -
Log20200927_224525.log 20 KB -
Capture.PNG 4849 KB -
MTGA 2020-08-25 17-29-17.mp4 40067 KB -
mtgafrozengame.png 4511 KB -
Bug Arena.png 2176 KB -
Log20200518_092726.log 163 KB -
Log20200502_170656.log 11 KB -
Desktop Screenshot 2020.05.02 - 17.05.45.33.png 3386 KB
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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CaligulaMB#38356 commented
This happened as I was manually tapping lands between wilderness reclamation triggers. My opponent conceded, but the game didn't end. I cannot access menus but things like card highlighting and elemental cat in the background still work.
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Nekomancer100#84451 commented
I had the same thing happen to me just now while convoking Conclave Tribunal. My opponent conceded while I was tapping creatures for convoke. The victory fanfare played, but I neither got a victory screen nor could I access the game menu. In game effects still occurred, like hovering the mouse over cards on the battlefield highlighted those cards. I had to use Task Manager to get out of and force close the game.
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Sallocat#50438 commented
THis happened to me after I attempted to concede. I received a network timeout error. THe game appeared to continue (my timeout timer activated) but I was unable to interact with the screen. WHen the timeout reached zero, it remained on screen. I had to exit the client to get out of the state. Logs attached.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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KandykidZero#43633 commented
Ever since the Eldraine update, I have been getting disconnected during drafts when getting matched with opponents. By the time I reconnect, I have already timed out and lost.
I went through three drafts where this happened, each on separate days. Click play, see opponents name, disconnect, lose.
Today was the worst because it actually would bring me to the battlefield, but no hands would be drawn, after two minutes my rope would appear, run out and lose.
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mesti#51338 commented
Just happened to me while tapping lands for a Hydroid Krasis since auto-tapper doesn't want to leave up the correct colours. Couldn't get log because the game is completely locked up and has to be Alt-F4'd to exit.
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SFGSam#05995 commented
This just happened to me, however I was manually tapping a guildgate at the time. Unfortunately I was not able to capture the log.
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Hello,
For this issue, please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Report a Problem in your Event’.
Thanks!
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chaosmonger#07417 commented
I have 3 loss in 2 draft upon disconnection, whenever I have no internet issue. I could go on to navigate on internet, when the issue occurs. When I am playing blizzard online game the same day I don't experience such issues. I had the same issue 2 times in non ranked games.
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Cysgodi#36202 commented
This just happened to me as well. Opponent conceded game 2 in Traditional Standard. Instead of getting the Sideboard UI, I was left on the game board. The settings gear was gone. I alt+f4ed and relaunched, and then after logging in, I would get stuck on a screen that looked like it was trying to find a match. I alt+f4ed several more times and eventually I just got taken back to the main menu. It appears I took a loss for the whole match since I lost pips on my rank.
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mariojmartinez#62986 commented
Sorry, new to using this tool, accidentally posted 3 screenshots. These are duplicates of each other.
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mariojmartinez#62986 commented
Brawl game will not end (Opponent conceded). Before the opponent conceded, I had cast End-Raze forerunners and floated one white mana.
The "Gear" symbol to concede or end the game is gone.
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Durindael#11279 commented
Here Is a log of this... Fix this
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patinyo#86218 commented
this started happening again
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Murdoctor#39989 commented
I just had this happen again. My opponent tried to Quench my spell, and then conceded as I started to tap the mana to pay for the Quench tax. My opponent was gone, the "gear" at the top of the screen disappeared (so I couldn't exit the game), and I could not take any actions at all.
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unciuchino#11725 commented
The same bug just happened to me just now, on slightly different conditions however.
Opponent conceded while i was manually tapping mana with a wilderness reclamation trigger on the stack. Game completely soft locked like the original poster.
It seems like the trigger for the bug might be manually tapping for mana while the opponent concedes.
Restarting the game caused me to go to a sideboarding phase for apparently game 3 acccording to the in-game message, despite very little time having passed. The timer for the sideboarding phase strangely was already at 0:00 but I had to click "done" to move on. After which I moved to the "waiting for opponent screen". At the time in the little dots below our usernames I had one win and the opponent had none. After a while, while still in this screen, i got a "defeat" message.
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Leo9soul#94584 commented
this is most annoying when my reward for win will be a card i never get to see it so i have no idea what it was
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Steu#49651 commented
Same issue here, i had Teferi Time Raveler's +1 ability up and i was just about to cast scapeshift in the opponent's end step, while manually tapping the mana he conceded and the game was completely stuck, had to kill the task to close it.
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kmaru79#45252 commented
This has happened to my 3 times in the last 24 hours on my Windows 7 PC. The only common thread was that I was playing ranked draft and my opponent conceded. When it happens the computer is completely locked up and I have to restart the PC. The game does award me the win though.