Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
Same problem here.
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
La Guerra#37131 commented
Every time I click on the Store tab or on an ad in the main screen that leads to the Store the game goes to a black "Waiting for the server..." loading screen and then freezes. Then I have to close the game via alt+f4. This happens since today's update.
Additionally the game freezes too whenever I click on Pets button in the Profile screen. It freezes as soon as you click on it. This issue has been reported and happens since the previous update.
As both issues freeze the game the log has been taken after a game restart.
For Order Issues like this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Order Issues'.
When I try to purchase gems from the store the game crashes. This was not always the case.