Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

me too this it suck i loose a game every 4 for this bug

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Having same issue

The game has been almost unplayable since the 11/12/20 update. Before the update my laptop fans were constantly running hard while playing but there were no other issues. Since the update, I have had to move to the lowest graphics settings and still experience frequent freezes or crashes.

Arena freez in limited match. In the 7th game, realy bad experience !

Game not moving, no timers, nothing to click on for settings in game, unable to file report from game.

Timer is frozen and game won't continue

Had the same issue until I installed the game on an SSD, now I even have time to reenter the match after a crash or disconnect

Yikes, playing this game, as someone who has developed in unity, I can't believe how frequently it crashes. I mean, card games are graphically simple compared to almost everything... what gives? Y'all need some fresh dev talent. It's 100% Unity and devs, not our sweet baller computers. I'm playing much more demanding games with no issues so...

This is getting ridiculous, I made the mistake of purchasing a draft - I lost my 2 1st matches without finishing either, because the lag was so crazy that I couldn't even play a land before the turn roped out - ****, I had to ctrl+alt+delete my way out of mtga 3 times just to concede those matches (lowered the settings to the minimum for the 2nd match, which initially seemed to help a little, but quickly deteriorated completely).

I ran through some other games to see if it was my computer: MTGO, no problems, civilization, no problems, and Destiny, no problems, RimWorld, no problems.

Magic was my 1st love, 8 years old, and like someone young in an abusive relationship I have and will probably continue to give Magic way more chances than it deserves.
It took MTGA a whole 2 days to remind me why I haven't played Magic for almost 2 years.

My internet pings most servers at about 10-30ms. MTG Arena pings at 300+ constantly with massive spikes. It is poorly coded garbage.

Have had to restart or concede half my matches today due to lag. please fix the performance issues with this product. it is borderline unplayable.

Same here. Runs awful slow on a brand new, good spec Mac.

Agreed. I've had to reinstall MTGA multiple times (it also takes 2 hours to download <5GB and it should be much quicker with my internet speed). I get stuck at "waiting for server" all the time. It is running extremely poor and the issue is not my computer or network. Please fix.

lol this game is ******* trash

I just lagged the **** out and DCed during my Diamond 3 ranked math holy shet please fix...

Yeah I'm just restarting after each match now because the black screen takes longer to resolve than just restarting the whole thing.

The game is lagging really bad. After each game, I am staring at a black screen for more than 5 minutes. If this keep up, I will just quit playing, it is no fun like this

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!