continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
![](https://secure.gravatar.com/avatar/04f1328eededafba368607a3123d7d57?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Steppenwholf#11001 commented
me too this it suck i loose a game every 4 for this bug
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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eldritch#43937 commented
Having same issue
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chipsahoey#54093 commented
The game has been almost unplayable since the 11/12/20 update. Before the update my laptop fans were constantly running hard while playing but there were no other issues. Since the update, I have had to move to the lowest graphics settings and still experience frequent freezes or crashes.
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Valavoir#81849 commented
Arena freez in limited match. In the 7th game, realy bad experience !
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tehmadflip#20584 commented
Game not moving, no timers, nothing to click on for settings in game, unable to file report from game.
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benhomen#18658 commented
Timer is frozen and game won't continue
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Accusator#49784 commented
Had the same issue until I installed the game on an SSD, now I even have time to reenter the match after a crash or disconnect
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12abb17#09442 commented
Yikes, playing this game, as someone who has developed in unity, I can't believe how frequently it crashes. I mean, card games are graphically simple compared to almost everything... what gives? Y'all need some fresh dev talent. It's 100% Unity and devs, not our sweet baller computers. I'm playing much more demanding games with no issues so...
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LuckyOnline#46040 commented
This is getting ridiculous, I made the mistake of purchasing a draft - I lost my 2 1st matches without finishing either, because the lag was so crazy that I couldn't even play a land before the turn roped out - ****, I had to ctrl+alt+delete my way out of mtga 3 times just to concede those matches (lowered the settings to the minimum for the 2nd match, which initially seemed to help a little, but quickly deteriorated completely).
I ran through some other games to see if it was my computer: MTGO, no problems, civilization, no problems, and Destiny, no problems, RimWorld, no problems.
Magic was my 1st love, 8 years old, and like someone young in an abusive relationship I have and will probably continue to give Magic way more chances than it deserves.
It took MTGA a whole 2 days to remind me why I haven't played Magic for almost 2 years. -
perpertium#19302 commented
My internet pings most servers at about 10-30ms. MTG Arena pings at 300+ constantly with massive spikes. It is poorly coded garbage.
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5thHorseman#88574 commented
Have had to restart or concede half my matches today due to lag. please fix the performance issues with this product. it is borderline unplayable.
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IndifferentSuns#05233 commented
Same here. Runs awful slow on a brand new, good spec Mac.
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ericsvince#77834 commented
Agreed. I've had to reinstall MTGA multiple times (it also takes 2 hours to download <5GB and it should be much quicker with my internet speed). I get stuck at "waiting for server" all the time. It is running extremely poor and the issue is not my computer or network. Please fix.
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Soysauceking#92024 commented
lol this game is ******* trash
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QuestinBeast#22854 commented
I just lagged the **** out and DCed during my Diamond 3 ranked math holy shet please fix...
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Novadrive#83757 commented
Yeah I'm just restarting after each match now because the black screen takes longer to resolve than just restarting the whole thing.
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Eloal#37892 commented
The game is lagging really bad. After each game, I am staring at a black screen for more than 5 minutes. If this keep up, I will just quit playing, it is no fun like this
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!