Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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shinobiua#80069 commented
Good evening/morning.
Having the same issue in CIS region as well (repro steps are the same, even the Gruul deck). I have also tried restarting my PC and opening/closing the game several times to no avail.
Please refer to the screenshot and log attached for further info.
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LogicalMagic#21741 commented
it's just stuck on earn a new quest tomorrow with the timer at 0. I've attached my log.
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quantumgravity#10705 commented
having the exact same problem here
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Denmark06#43540 commented
The Color Challenge is not allowing me to get a new deck even after over a day has passed. The timer just remains at 0:00:00 and nothing happens.
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Mork!#24720 commented
New Deck Daily Quest Timer Stuck at 0:00:00
Ive tried restarting the client, signing in and out and restarting my computer. The timer is still stuck at zero and not giving me a quest
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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chevy_sbm#14994 commented
I am having the same issue.... started playing yesterday.
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Zawicki#64850 commented
Earn A deck is stuck at 00:00
Initially I was earning decks through the mastery tree. After an update it switched earning them through an earn one Daily method. I unlocked the Gruul deck through this method but now the timer is stuck at 0:00:00