Was this resolved ? what is the solution? i cant find any help

Same for me. This bug has apparently persisted for years. MTG prints money. Please actually fix your **** with all these patches.

Same issue stated as opening post, not sure if it is just a database error, or a routing issue not allowing me to get the information to connect.

After First loading Page(with the Arena logo and background), It gives to me this error. Tried to reconnect and/or log out/log in, same error

Now opening the MTG:A software doesn't do anything. Just black screen or "loading opening scene" message.

Network login problem. After matches, network error occurs locking up and suggesting resigning onto the client. Closing and attempting to rejoin client yields "unable to get collection - log on later" Later, when?

I see that this has happened to many others after software updates in the last 6 months, but no suggestions as how to solve.

Why does this error occur? I get this on 03/29/2023, there is no remedy suggested.

Can't enter mtg arena.. no matter what I do it won't let me get pass this screen. Quest getting piled up

Same error whenever I try to challenge my girlfriend. I can challenge other players, I can play online matches normaly, but can challenge her.

have the error

found this error in the unity player log

Uploading Crash Report
NullReferenceException: Object reference not set to an instance of an object

Same Issue for me - multiple desktop machines, mobile devices, tried on different networks

Same for me. Losing server after a few turns or start of the game. Or it just won't load at all. Also have gotten several different errors from authentication errors, network error, and collection error.

Same here (in Germany) since this morning . Laptop and phone (wlan). Interestingly enough: if I use my phone as wifi-hotspot for my laptop I can connect (but only then). Weird.

I hate how they don't care and let this go on for several months, support is not useful at all

Same error. Unable to get collection....

Same error. Unable to get collection ...

Wizard of the Coast Support replied.

Problem yet not solved.

In the past, there was a rank bug that didn't increase. It took 3 months to fix it and didn't compensate anything. Come this time, I can't enter the game again. It's been a month and still can't fix it or don't care to fix it. I don't know. Poor support, service that doesn't care about customers at all.

iPad mini 6, long waiting time for server loading, cannot show main page

When open mtg arena on my phone or my pc, I'm getting the "Unable to get collection. Please try again later" error and when I click on the "OK" button the screen changes to the "log out / check status / report a bug" screen.

I log out and then log in and I received the same error.

Same error. Unable to get collection....