Touch screen not functional after update
touch screen does not work for many people after the update
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Filthy Casual#89905 commented
this is seriously some janky**** especially since I love using my surface pro for playing this game but now I'm stuck to my tiny **** phone screen
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Bad Karma#11890 commented
The lack of support is simply incredible. I have stopped playing this game completely due to this bug.
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SonGokuHD#25348 commented
newest update (2023.24.10) didn't fix the problem yet. Let's see when it will be important enough to get fixed
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vitamin_C#80419 commented
This has been broken for months, never spending another penny on Arena if support for critical functionality is this poor.
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vitamin_C#80419 commented
This has been broken for literally months, I will certainly never spend another penny on Arena again until this is fixed, and maybe never since my trust in support for this app is broken.
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Thraximundar#79994 commented
Playing on a surface pro and still no touch screen. I'll continue to say I'm having a bad experience when you ask after a match, because you took away the way I like to play your game. ¯\ (ツ) /¯
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Thraximundar#79994 commented
Playing on a surface pro and still no touch screen. I'll continue to say I'm having a bad experience when you ask after a match, because you took away the way I like to play your game.
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Erik IV#25860 commented
I raised a support ticket to get some clarity on why this issue is being ignored. They didn't get into any specifics, but they said that "This feedback is reviewed directly by the Arena development team."
By this they meant bugs reported here. So the only way to interpret that is that they know about it, but either don't care or don't have someone competent enough to fix it.
I also learnt that there's another ticket that you can go and upvote if you want this bug to get more attention:
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46274983-02-2023-windows-touchscreen-still-non-functionalNot sure it will make any difference. Any functional company would have addressed this long ago, not to mention tested the update before releasing it, so that it doesn't have critical bugs.
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Dr Funk#72999 commented
Seriously, how is this not fixed by now. Every modern card game has touch control, can we at least get some reasoning as to why this is/isn't being worked on?
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Molazapuku#65622 commented
Another update, still no touchscreen
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Indominus Prime#56033 commented
Touchscreen doens't work on PC running Windows 11
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EggheadChris#52319 commented
Surface Pro Windows 11.
Multiple money making updates, nothing in touchscreen functionality.
Still playing, not no longer making purchases.
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Crustt#89550 commented
From a Lenovo IdeaPad Flex5 and on 2/28/23 update, touchscreen is not working either. On the latest version of Windows 10
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OZtheGreatandPowerful#95421 commented
Windows touch screen has been broken since December 2022 and is still non functioning as of the software's update 2023/02/28
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OZtheGreatandPowerful#95421 commented
February 28th 2023 , after the software update today:
TouchScreen still does not work.
But I am sure that they are spending precious resources adding more important features, like the stupid rain and other useless animation that litters the screen.
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Greeempire#60591 commented
Almost three months, devs must be asleep. Glad I stopped paying for anything in this game
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kmutch#08388 commented
I can't play arena with the windows 11 touchscreen
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Chestersson#74616 commented
This should be fixed asap. So many customers suffering
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Vigorish#69391 commented
This is breaking my ability to play on a surface pro.
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nklim#38490 commented
How is it possible that this doesn't even have a response after over 2 months? The level of disrespect shown to your customers by failing to take even 5 minutes to type out some kind of canned acknowledgement is astonishing.