MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2104 results found
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Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
6 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…9 votes -
Pre order packs
Over 24 hours after purchase, still missing all pre order packs and rewards. The single item received directly after purchase was the Ral sleeves. Nothing has been done to provide the packs nor reimburse the purchase. Nor has there been a statement or any information on this matter.
5 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
4 votes
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Hexproof
Just had a dragon that has hexproof as long as it’s dealt no damage. Never swung with it as it came in tapped by the mono white authority enchantment. Opposing player cast bake into a pie keep in mind on a hexproof creature that just entered the battlefield tapped and it destroyed said creature. Pretty sure hexproof is it can’t be targeted by spells or abilities of your opponent. This has happened 7 times with hexproof creatures and caused me to lose each time so what the actual heck.
1 vote -
These are bugs in the iOS mobile version.
They include issues such as being unable to adjust the number of cards in the sideboard in BO3, and being unable to tap a creature to activate its ability even when you have the initiative.
3 votes -
Is anyone quality checking pre-made decks anymore?
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm…
3 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Deck Shuffler is broken. Idiots fix it NOW
I have now played 6 matches with the new set out. The deck i am testing has 23 lands. in 5 of the 6 matches, i have been mana screwed and I am sick and tired of you people not doing your jobs right and not making the game balanced. in those 5 matches, I started with 2 lands in opening hand it took a MINIMUM of 3 turns to see 1 land. This makes no sense to happen that often. Once again, just like before, you morons can't do your job and make the game balanced. FIX YOUR GAME.…
5 votes -
Optional "Don't pair with decks containing Alchemy cards" setting
If you won't remove Alchemy at least make a setting where people can opt out of being paired with those using Alchemy. If the proposed setting is active make it so decks can use the unadjusted cards.
5 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
6 votes
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ランク戦を行ったが昇格することが出来ません
たった今タイムレスのランク戦を行っていました。ダイヤ１の5勝状態で勝利し、本来ならばミシックに昇格するはずがエラーが出てゲームが落ち、再び起動した際にはまたダイヤ１の5勝の状態でした。通信エラーだろうと思いもう一度勝利しましたが再びエラーが出てゲームがダウンし、再起動するとまたダイヤ１の5勝の状態でした。これはもう私のアカウントではミシックランクにはなれないということでしょうか？調査、対応を宜しくお願い致します。
5 votes -
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
6 votes -
Mes quêtes journalières ne se résolvent pas, pas de décompte des cartes jouées ou des victoires
Mes victoires ne sont pas comptabilisées => 0 récompense
Ma quête du jour ne compte pas les cartes jouées.
Egalement un problème avec la file classée : le logo à disparu.6 votes -
Can't discard my cards as the game wants me to
The button to submit the cards just doesn't lit up when I select the cards I want to discard.
5 votes -
Rng Rigged Shuffler
Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en…
6 votes -
Death Necromancy same five decks
I am not sure where to start. I play against the same rotation of overpowered decks constantly the one above is the most frequent and the other most frequent is the blue white control deck. Maybe yall should rethink some cards because if everyone is playing the same 5 decks its boring and really makes all the other cards worthless, and I mean worthless. Games that end on turn 2 and is fast than what red decks are supposed to be known for as speed decks. Its all too much. Somehow you have all but eliminated mid game decks, they…
2 votes
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