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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1903 results found

  1. Merciless Executioner and Colossal Whale not treated as being pioneer legal

    1. Merciless Executioner and Colossal Whale are Pioneer legal, but the client treats them as illegal.
    2. PC
    3. Game says they're illegal cards for a pioneer deck when I finish building a deck.
    4. They should be legal.
    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Room

    Room bug when I damage player to unlock room with the blue 4 mana spirit thingy its supposed to unlock a room it freezes if both rooms are locked on a card I like to bring my enchantments from exile or graveyard please fix and then the little switch to see the board if you have a selection flickers rapidly

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Surveil doesn't work on empty library

    I lost a draft game because my Surveillance Phamtasm couldn't attack. My library was empty. I had used a token Jace to surveil 1. The menu didn't come up, and when I went to combat, the phantasm couldn't attack despite me having surveiled.

    See Rule 701.25d / updated 701.42d - it should still have counted as surveilling

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. jackal, Genius Geneticist and Warp creatures

    Jackal, Genius Geneticist does not copy warped creature spells - I have tried testing at various mana costs and power levels, and it does not work.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Scute Swarm forced defeat

    Playing against Scute Swarm, opponent had two Traveling Chocobos for additional triggers, I had a Soul Warden and Aerith Aerith Gainsborough. Opponent generated 300+ triggers with Scute Swarm, causing my Soul Warden and then Aerith to generate mandatory triggers until the token limit was reached. No choices were needed by either player at this point.

    This depleted my opponents timers and then my timers and then removed the gear, indicating the game was over. Once no more tokens could be created, the game sped through my opponents turn and to mine where I promptly lost due to, presumably, inactivity.

    This…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Bring Chess Clocks to MTG Arena: Let Players Choose Between Fast and Long Games

    Today in Standard, many decks make players take forever to play their turn — or their opponent's turn — and this is ruining my enjoyment of the game.

    This should be like in chess: the clock should be ticking for them and have a limit, and everybody should have the option to play long-lasting games or quick ones.

    I know Wizards won't ever listen to this, but I'm doing my part to make this a better game for everybody: for those who want to play 30-minute turns, or for those of us who want to play a 10-minute game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. GPUへの高負荷状態

    タスクマネージャを観察していて気づいたのですが、
    ゲームのホーム画面でMTGAにフォーカスが当たっている間は正常に動作しているのですが、
    ブラウザなど別のアプリにフォーカスを動かすとGPU使用率が跳ね上がって正常に動作しなくなります。
    FRAのアップデート後からの現象だと思います。

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  8. SAME OPPONENT EVERYDAY

    What is wrong with your game? Why am I always playing against the same users multiple users every single ******* day without a break. Do any real people actually play this f****** game. It's a complete f****** joke man. What a waste of f****** everyone's time. Enough with the f****** bots and let me play some real f****** people that make their own f****** decks. This is ridiculous.

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Priority not returned during end step

    Ongoing problem with priority. Whenever I got to my end step with spells/abilities available and the mana to use them, if my opponent does something and I let it resolve, I don't regain priority, and the turn passes back to them.
    For example: on my end step opponent activates a creature land while I have Requiting Hex in hand. If the ability of the land resolves, I will now have a legal target to cast the Hex, while the opponent is tapped out. It shouldn't require me to hold full control to be able to cast spells after the stack…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. double strike trample

    4/1 double strike trample attacker
    1/4 blocker
    shouldn't the first strike kill the blocker and since the attacker has trample the second strike should happen striking the attackers target?

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Could not use instant

    Had mana but could not play my instant and lost the game, this happened twice in the same game

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Surveillance phantom from Opponent could attack (but they did not scry or surveil in their turn)

    1 See title
    2 using Mac OSX through EPIC Games
    3 surveillance phantom should not have been able to attack, it lost me the game
    where can I ask for a refund of my Gems?
    player logs are available

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Garruk "are you gonna go" Bug

    the “are you gonna go?” voice line doesn't work.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Jace Reality Sculptor +1 issue

    Hello,
    I had an issue where Jace Reality Sculptor +1 ability didn't create a Jace token but increased its own loyalty by the amount of islands I controlled. I am playing on mobile so sadly I couldn't capture a log, but there is a screenshot.

    Starting loyalty was 2 as I had played the card and used the -3 ability the previous turn.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bloodthirsty Conqueror

    Bloodthirsty Conqueror is broken and should be banned. The math doesn’t add up.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Hello, My last play i had in my deck a card which i take outside from my deck bevor

    Hello, My last play i had in my deck a card which i take outside from my deck bevor

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. sound emote not making sound

    The new emote "are you gonna go?" from the group of sounded emotes that was just released, isn't making a sound even though it has a speaker symbol under it. It didn't make a sound when you click on it in the store. Nor does it make a sound when you click on it in the settings->emotes page. And ofcourse it doesn't make a sound during gameplay

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. sanctum lurker bug

    when i play the sanctum lurker with elspeth, it doubles the empower jace token but it doesn't die due to the legend rule. i understand it not dying due to having 0 loyalty, but i would expect it should die to the legend rule, right?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Doubling Season doesnt double

    Doubling Season doesn't double loyalty counters gained from activated abilities of planeswalkers

    In order to recreate just play the doubling season and any planeswalker, activate it's activated ability.

    Actual result: activated ability causes the gain to stay the same as if there was no effect that changes it

    Expected result: Doubling Season should cause the activated ability of a Planeswalker to add twice as much loyalty counters as it is printed on the card

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Alt+Enter keyboard shortcut bug

    I kept accidentally passing turn 1 due to a keyboard shortcut bug in my latest draft so I'm looking for a refund.

    I'm on a non-standard resolution so the game constantly makes the window smaller when joining a match. With whatever change or bug you have now, using the Alt+Enter keyboard shortcut (which should simply maximize the screen) is causing me to pass the turn, which got me a few times when joining a match before I noticed exactly what was going on. It still works for resizing the screen in general but if I try to use it right…

    5 votes

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