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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2940 results found

  1. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw

    1 vote

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  2. Can’t see cards in Premium draft Midnight Hunt iOS

    Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me…basically stuffed up a really good hand. And yeah the cost of everything is crazy expensive how greedy Hasbro. You would have way, way more money if the product was a bit cheaper…but yes please I want my draft token refunded thanks. Screenshot below. IOS iPad player btw

    1 vote

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  3. Magic Damper (instant) not working

    The Magic Damper instant spell is not working as intended. When trying to use it at the opponents turn, the game doesn't recognize as a valid spell to be cast.

    Plataform: Steam

    The steps to reproduce:

    1- Have a creature in the battlefield
    2- Have one land available (in this case I had Riverpyre Verge*)
    3- My opponent attacked with a creature
    4- The game doens't let me use Magic Damper

    *I had an Island and a Mountain on the battlefield but not available (they were tapped)

    I don't know if the problem is with Magic Damper not being recognized…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Oracle of the Alpha old border

    The old border version of Oracle of the Alpha no longer generates old border versions of the power 9. I paid for this feature and have been waiting some time for this to be corrected.

    3 votes

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  5. Match making

    Fix your godamn match making! This game is going to ****. The experience is just horrible. I’m tired of making a new deck and then the match making putting up against every worst possible match. It’s infuriating,

    8 votes

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  6. Epic Win Squashed by turn timer

    With 3 Vengeful Bloodwitches and hundreds of Phoenix Fleet Airships on my board, my opponent casted Cease and Desist, destroying all the airships and triggering the Bloodwitches. The Bloodwitch loss of life had to aggregate one point at a time, taking quite a while, burning up the turn timer. By the time the stack compiled, and then the loss of life was applied (also one point at a time), the turn timer had long since expired. When the stack's effects were completed, I was at 775 life, and my opponent was at -703, but he didn't die because of his…

    1 vote

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  7. Bumi unleashed doesn't always earthbend on entry

    More than once on mobile Bumi unleashed doesn't earthbend on entry. Literally half of why I'm playing the card and nothing happens but me getting a 5/4. No cards on board that effect entry triggers at all, made my whole game plan fall apart each time because it doesn't work. Also the bug reporting for mobile takes you through multiple redirects so now I don't have a game log to send with this report.

    1 vote

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  8. 這い寄る恐怖

    タイムレスのランクマッチにて欄干のスパイ誘発中にサーバーとの接続が途切れ、復帰した時には這い寄る恐怖が誘発しないまま流れていた。
    通常、這い寄る恐怖が墓地に落ちた際の追放するか否か選ぶコマンドを選べなかった為だと思われるが、明らかに追放する目的で入れているカードが選べず効果が処理されず敗北、というのは面白くない。

    1 vote

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  9. Cards are blacked out

    my cards dont get shown, tried repairing files to no avail
    dont show in boosters eithers

    1 vote

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  10. chandra nalaar

    Chandra Nalaar during the Black Color Challenge stops playing. It happens after 6-7 turns. She just stops playing completely. Have tried it three times and it's the same thing all the time.

    1 vote

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  11. Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory

    Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory
    Come Ordina Pentobarbital in Italia con pagamento tramite bonifico bancario e consegna sicura tramite Peaceful Euthanasia Directory.

    Il Nembutal, noto anche come pentobarbital sodico appartiene alla famiglia dei barbiturici. È una sostanza nota per le sue proprietà calmanti e sedative. Noi di peacefuleuthanasiadirectory.com comprendiamo l’importanza di questo prodotto e il suo potenziale ruolo in determinate situazioni.

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    1 vote

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  12. Stuck in infinite loop

    I am stuck in an infinite loop i want a refund.

    3 votes

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  13. Multiple Mirror Room/Fractured Realm cause crash

    Several times I have experienced a GreError crash that results in a Draw when I’ve had several Mirror Reslm/Fractured Realm (from Extravagant Replication) fully unlocked and an effect triggers. The latest trigger was five Overlord of the Hauntwoods attacking, and I had four Fractured Realm, which would be five triggers each for a total of 25 triggers. Not a huge number, but the game crashes. It’s probably happened four times.

    2 votes

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  14. I CAN'T PLAY THE GAME! NETWORK ERROR!

    Its the third day in a row! Always network error and "can't load your collection! FIX IT!

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Planar genesis / lotus field / stifle

    With two lotus fields in play untapped, I tapped the for 3U and 3G to cast Planar Genesis leaving 2U and 2G floating. In the draw was a lotus field which I played to enter the battlefield tapped, I went to stifle the sacrifice two lands ability for lotus field but I was not able to use my floating mana to cast stifle.

    1 vote

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  16. Unable to target Exalted Sunborn with Ugin

    I could have lost this game I just had because yet another random card with at least one color was unable to be targeted by Ugin, Eye of the Storms. This time, it's Exalted Sunborn.

    1 vote

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  17. (Marchesa / Fury) Interaction Bug

    Playing Fury while Marchesa, Dealer of Death is on your battlefield will trigger Marchesa 3 times. Bug only seems to work with Fury and not other damage divided cards

    1 vote

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  18. Satellite select or Scroll slider button feature

    The inability to scroll hand when fanned (playable) cards exceeds (such as having playable cards in graveyard) the border of play area is frustrating and detrimental to gameplay. Often the issues leads to timeouts being used and forced passing the turn, resulting in losses when overall outcome could have been a win otherwise. Cards such as Ancient Greenwarden become hazardous to the wincon when you lose your hand (often cards in hand are left and outside the play area border) to the lands in the graveyard. Suggesting to either have a satellite button to select HAND/GRAVEYARD/EXILE or a scrolling feature.

    1 vote

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  19. Fragment reality ignoring ward

    Fragment reality ignored ward 2 when shelter by ghosts was attached to a creature using sigada’s aid. The fragment reality should have been countered but instead exiled the creature

    1 vote

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  20. Shuffler Improbability

    In multiple formats, but primarily Premier Draft, I all too often encounter scenarios where I have declining chances of drawing a land from about 27% (sometimes less) but proceed to draw lands for 3 straight turns. This is with no shuffling or deck stacking in many cases. It should be almost impossible for this to happen repeatedly within the small number of games I play each week (generally just enough to get 15 weekly wins, maybe 30 games if my win rate is not being tanked by the situation described here). The odds of this happening in even 4 of…

    1 vote

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