MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2178 results found
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freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
4 votes -
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
5 votes -
Card Effect or Translation incorrect
Hello, first of all, what a nightmare it is to even send you a request! Could you please not waste a damn half hour on forum suggestions I couldn't Nix about, without even giving me the option to contact the communications department directly? I general try to be polite, but this kind of behavior doesn't warrant it!
My problem: I'm playing an Elemental deck with Cinderhaven and Eirdü. I have Retired Courts and Eclipsed Kingdoms lands, as well as Flameweavers in play. However, my upkeep went through immediately without giving me time to pay the costs to return Cinderhaven or…
2 votes -
Bug Error Draft
In a draft game, I exiled the planeswalker "Vivien Reid" with an "Imprisoned in the Moon" enchantment, and my opponent later sacrificed their "Cathar Commando" to bring her back.
Why does "Vivien Reid" return with 8 loyalty counters? Shouldn't the number of counters be reset, and she should re-enter the battlefield with the original 5?
I don't know if it's a bug because my opponent went AFK and I won the game right after (it was practically a guaranteed loss for me, so I got lucky), or if it was a hacker who, when exposed, closed the game.1 vote -
Timeless withnout alchemy
Remove alchemy from Timeless make it on par with paper, there is no reason to infest both Historic and Timeless with alchemy cards. Every time i see Hydroponic Architect or Zoneguard iam littlebit closer to uisntalling MTGA and quit MTG forever.
I never talked to somone who enjoys alchemy cards in Timeless, we want Legacy not some hogofogo virtual format that doesnt exist!
2 votes -
brushwagg companion textures missing
the textures for the brushwagg companion appear missing, repairing files doesn't fix this issue.
began during one of the December updates (2025)
game version: pc, windows 10
7 votes -
The game dont freeze but dont go to next step in combat
No more than the title, on android
4 votes -
Card name, type, and creature power not showing correctly
After the latest update, the font for the card name, type, and create power/toughness seems to be missing. Can't create a deck or play properly if you can't see the cards.
2 votes -
wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
4 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
Cannot see text
Since the most recent update I cannot see text that is affected by abilities (life points, titles of cards, or power and toughness).
4 votes -
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
1 vote -
Tend the sprig
Tend the sprig doesn't create the treefolk token despite the fact there are normal treefolk present on my side
2 votes -
Omniscience Draft bug
I was playing Omniscience draft and could not play 'Sokka's Haiku' in hand as my opponent played a spell
Please check the if it is a bug.I played Arena on iPad mini A17pro,iOS 18.6.2
3 votes -
Badgermole Cub removal skipping reaction phase
I've noticed this several times now and finally decided to post a bug report. When I have a Badgermole Cub out and the opponent uses removal. I will often not have a chance to tap other mana sources at instant speed in response before their removal succeeds.
5 votes -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
Behold Mechanic Bugged in Lorwyn Draft
When attempting to cast Silvergill Mentor for its "Behold Cost" I was not allowed to choose a Merfolk I control on the battlefield.
3 votes -
Can't progress after the battlefield first appears
Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.
I have tried repairing the game files - same issue appears.
I have uninstalled and reinstalled the game - same issue continues.
In a desperate attempt to resolve it I…6 votes
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