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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1430 results found

  1. Incorrect/Early Season Awards

    I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please…

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. windcraig seige cant choose what side

    So after the newest update now when the windcraig seige card comes down it will highlight then wont let you choose what side you want to put down. it times out to mardu. i havent found a workaround

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. In game bug when casting card

    When casting the card “Hollowmurk Siege” and choosing between the two different options of the cards effects, the game glitches and doesn’t show the selection screen of the two choices, instead just showing the card on the right side of the screen. Nothing happens and no option is available and the timer then runs down until it and the turn and chooses the option for you.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. duskmorn room unlocking bug

    ok using keys to the house on the room on
    charred foyer//warped space while only the charred is open:
    so what happens that its show the options but they are not clickable,
    it happens twice and i tried to restart the app and still.
    the game continue only after the timer ran out
    i did it in the quick draft idk if relevant
    lost two games because of that i have the log for one of them only .
    try recreate it im using windows but still tice in a row with restart the app mean there is a issue…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Cant select option

    I play Choco as commander in Brawl. When the attacks trigger resolves, it there isn't a valid choice to put any lands to the battlefield, both button selections are displayed on top of each other and can't click to proceed. The game stalls which ends in me timing out until concession.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Missing season rewards

    I didn't get the season rewards. Actually, it's like the season didn't end at all. I still have the ranking i had the end of the previous season. Last season, i was incorrectly set back to bronze, despite being at diamond in constructed and at platinum in limited

    8 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  7. My disappeared unopened packs

    Hello,

    Thank you for your consideration for the bug I experienced. I have received 10 packs because of the bug. But when I clicked open button, there was an empty box popup with an ok button and after I clicked it the packs disappeared. I didn't get any cards from those packs. Would you resend those packs again?

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Third riddle bugged (8/18)

    Third riddle bugged: no reward was displayed or given (assuming there was one intended).

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Derank from platinum to silver because of an end season bug (season ended twice for me yesterday and today)

    I play on mobile. The season just ended yesterday the 30th of may. I was in Diamond 1. So got reset to gold 1, as usual. Played some games got to Platinum 4.
    Today I play a BO3 standard game, I win 2-1, when I win I only get one rank instead of 2. And when I got out of the match Arena tells me it is the end of the season, and gives me the en season reward screen, saying I was in Platinum 4 (which I was but only because the season already ended). So it gave me…

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. bug

    every time i cast Wintercrag Seige and have to select Mardu or Jeskel, the game freezes and i have to conceded the game/match. i can't make a selection. i can go between views but i cannot select Mardu or Jeskel.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Issues with client functionality

    When trying to cast hollowmurk seige on android, the selection screen does not allow you to choose sultai or abzan. It then runs your timer out and then skips the rest of your turn from there even if its in first main phase. Happened during the hobbit update because was working before then.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Take alchemy cards out of brawl

    For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Rigged Game / Scam

    I was one game away from climbing to Diamond in a BO3 game to get the stupid extra pack, facing the worst possible RNG. In 25/37 games, I started with 1 or 0 lands with an Elf deck, having to mulligan to get the same result: 1 or 0 lands in my opening hand repeatedly, A lack of respect.

    It was impossible to avoid dropping from Platinum 1 to Platinum 4. Mana stuck or flood

    I've reached Mythic several times and I have experience piloting my decks, but this RNG It's impossible for it to be so consistently negative, I…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Oin the brave Translation Bug

    Hi sorry if I post it here but I thought it is the quicker way: the card Oin the brave has a big mistranslation in the italian version where “haste” has been replaced by “vigilance” (rapidità/cautela).

    The physical version of the card as well as online oracle text is wrong.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Davriel Planeswalker

    Trying to use his -2 Ability does not light up for selection. You can not select an option and it randomly selects the 1st of the 2 for you

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug Report: Multiple Rank Resets / Rank Reset Not Fixed

    My rank was reset twice between June 1st and June 2nd. Although the official X (formerly Twitter) account announced that a fix had been deployed for this issue, my account's rank has still not been restored to its correct state. Could you please look into this and restore my rank? Thank you.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Can’t use the teamwork additional cost

    Unable to use the Teamwork additional cost when trying to cast a spell with the correct mana (and having a 5 power creature) caused me to lose the game

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Deck companion not appearing in matches since last update

    Commander
    1 Syr Vondam, Sunstar Exemplar (EOE) 231

    Companion
    1 Lurrus of the Dream-Den (MUL) 116

    Deck
    1 Accursed Marauder (MH3) 80
    1 Acquisitions Expert (ZNR) 89
    1 Godless Shrine (EOE) 254
    1 Alseid of Life's Bounty (THB) 1
    1 Ambitious Farmhand (MID) 2
    1 Benalish Sleeper (DMU) 8
    1 Burglar Rat (FDN) 170
    1 Chittering Skullspeaker (Y25) 9
    1 Clattering Augur (MH2) 79
    1 Cloudshift (JMP) 97
    1 Command Tower (ELD) 333
    1 Corrupt Court Official (TLA) 92
    1 Corrupted Conviction (OTJ) 84
    1 Dead Weight (GRN) 67
    1 Desperate Measures (TDM) 78
    1 Dusk Rose Reliquary (LCI) 10…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Choco, seeker of paridise trigger when roaming throne is on the battlefield

    Whenever I attack while playing choco, if roaming throne is out the first trigger cause the select all button to double when selecting lands to come into play and if I don't have any lands to paly it will not let me press the button and stall out

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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