MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2165 results found
-
Timeout when trying to login
I haven't been able to login for hours now. I keep getting the same error message
9 votes -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
mission is not progressing
so my mission says to do white or blue spells and im using a white and blue deck and everytime i do a spell its not progressing also when i win the game i cant even get the first reward of the day the 200 coins i dont know how to fix this
9 votes -
When playing in a challenge, the deck image is displayed
auto transration
The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
Furthermore, the deck image used on the Arena screen…10 votes -
Screen goes black won't load
After 'Loading initial screen' the screen goes black and the game won't load. Waited over 5 minutes, but nothing...
7 votes -
Game freezes on Android during matches
Since the last update game freezes during matches in different moments. It's impossible to continue, the opponent is still able to send messages. This happens only on the mobile android version of the game but it sucks as *. Lost plenty of matches and rank because of this *.
9 votes -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close out…8 votes -
Issues starting matches
Choose to Play
You may be stuck in waiting for opponent for a while, so long you may be offered to cancel. If you do wait until you connect, the game will not show you your hand, and is waiting for the opponent. A timer begins for the opponent and runs all the way down. It does not time out the opponent. If you hit concede at this point nothing happens. Restarting the computer, and reinstalling mtga does not help.15 votes -
server issue?
weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…
15 votes -
matchmaking
There is an issue with the matchmaking server. I've attempted to join the Ranked Standard queue multiple times from two separate devices (laptop with Windows PC and iPhone 15) and each time it's either taken an extremely long time to connect or doesn't connect at all. And even when it finds an opponent, the game simply stalls at the opening screen prior to where you pick a hand.
15 votes -
after match making one player will time out then the game freezes
fix please after match making one player will time out then the game freezes
15 votes -
My actuons freeze during combat
My game keeps freezing during combat. It doesn't resolve anything. I can't act. I can't pass the turn or priority. I time out and lose the game.
Still movement from the familiars on screen. I just can't do anything.7 votes -
Game completely froze during bo3 games
During bo3 games, while playing on my phone (an Android), the game completely freezes after certain actions: the game gives me priority but i can't take any actions in game, it lets me just open the menu and i can only watch as my time bar runs down, but the screen remains stuck where my last actions was take.
10 votes -
Game freezes
Since the latest update, the game freezes randomly and I cannot proceed without restarting the application. Seems to trigger when events are being resolved from the stack. I can still interact with some game elements, but the gameplay is stuck. I would provide a captured log, but clicking that button didn’t seem to do anything. I am on version 2026.57.0.4042.1241037 on an iPad. I’ve tried rebuilding the files to no avail.
10 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
9 votes -
Game frozen on iOS
On iOS, the game freezes at turn 16. Unable to resolve effects or move forward with the game.
This is on the direct game against sparky.
10 votes -
Multiple games lock problems
The games have been locking causing timeout game loss. No actions possible. All since last update.
10 votes -
14 votes
-
Failed LogIn
I can not log in !
8 votes -
No Progression on Wins to next level
Have been 1 win from Mythic in Standard twicw today, won my games and neither time was promoted to Mythic!
8 votes
- Don't see your idea?