MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2881 results found
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Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
Online matches not connecting.
Online matches on IOS are freezing at the stage of choosing which player goes first. Tried uninstalling and reinstalling, no change.
12 votes -
Cards not showing in game
Cards do not show up in the game interface, either for myself or my opponent. The playing surface / arena is shown but there are no cards in hand, no library, no graveyard etc. I'm unable to take any actions and the timer visual starts ticking down. I can't even concede the game. When I click concede nothing happens so I have to restart the game and then the match is gone.
10 votes -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
12 votes -
Game frozen on iOS
On iOS, the game freezes at turn 16. Unable to resolve effects or move forward with the game.
This is on the direct game against sparky.
8 votes -
Turns not processing
For about 5 games since the most recent update, is keep getting an issue where I use an instant or sorcery and the game just doesn't continue. It isn't frozen as I can interact with games (although freezing is an issue on mobile too) The weird thing is timeouts will occur and then they just stop and it doesn't force a concede. Happening to me in ranked standard and midweek magic
7 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
8 votes -
Creatures not blocking and game frozen
Game frozen when blocked all 1/1 creatures not allowing me to then move to next phase or skip meaning by default I lost game due to time out
7 votes -
Game stuck in waiting for spell/phase resolution
Playing on android version 2026.57.0.5694.1241037
This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me. It was…
6 votes -
Toph, the First Metalbender Ability Issue
When Toph has no abilities while enchanted by "Eaten By Piranhas", artifacts are still treated as lands.
In below screenshots, Toph is enchanted, lost all abilities, yet all artifacts are still treated as Islands due to Harbinger of the Seas.
7 votes -
Booster Tutor doesn't work like it says on the card
Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.
Don't want a refund or anything, but I think this should be fixed. It's important game info.
16 votes -
Sparky the ear defiler
Is the team incompetent or doesn't care? Even new players don't need Sparky. But the problem is that I've already finished the tutorial years ago, but every new major update, Sparky clutters my screen and didn't ask permission to be in my ears. Gameplay ruined because I have to turn voice volume off just to have some peace from the ear defiler. WOTC Arena team seems to not care because it happens every big update.
12 votes -
Tidus, Yuna's Guardian, Cheer Ability bugged
I'm currently running into a bug on magic arena revolving around Brawl, and Tidus, Yuna's Guardian. I play on PC, Windows.
Tidus, Yuna's Guardian's Cheer ability is a may ability, meaning you don't have to move counters if you don't want. After this latest update, it's forcing you to move counters, and not allowing you to decline to move counters.
16 votes -
Blocked numbers and words
The words and numbers are blocked out. Help please
It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.8 votes -
The Chain Veil No Longer Works 9/19/25
I play a deck in timeless where the main strategy is ultimating Ugin, Eye of the Storms on the second turn. Unfortunately, the new update(on both mobile and PC) has stopped the use of the only card that can do this, The Chain Veil. The bug goes as follows: I use my planeswalker once normally, with it's once-per-turn loyalty ability. Then, I use the Chain Veil to supposedly use the ability again. Now, the planeswalker is highlighted blue again, but when I try to click it, the highlight is removed and I can't use it, even though the loyalty counters…
17 votes -
Game keeps freezing
I have been playing Arena on iOS. Today, my game started freezing when I try to load into a game. I first noticed it when I joined a Standard Event. I loaded into my first match, started playing, then the game randomly closed during the match. I then reloaded the game. I went to the event and it showed that I had 0 wins or losses, as if my game hadn’t happened. Now, whenever I try to join a game of any kind, it freezes after drawing the initial hands. I have deleted and reinstalled the app. I rebooted my…
10 votes -
Games don't start
I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.
11 votes -
Systems are not "operational"
For a company that gets as much income as yours it is shocking that you cant even get your status page to properly reflect the games status - matchmaking is down. And it is a repeated "suggestion" here that the status page shows nothing of any worth.
9 votes -
Arena Gameplay not functional
The game will not allow you to play a match, concede, mulligan, or sometimes even draw your starting hand. The only way out of Arena is to tab out or alt-F4 to close the client completely. This is happening across multiple devices on the same network.
10 votes -
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
10 votes
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