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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2213 results found

  1. Muldrotha rarity Issue

    So is Muldrotha rare or mythic rare? I have been trying to craft anew copy of that card, but CAN'T, Muldrotha's rarity on the card says mythic, but apparently i need a rare wild card.
    SO WHY ARE THEY MYTHIC IF IT SAYS I NEED A RARE WILD CARD, I HAVE MYTHIC WILD CARDS, SO I SHOULD BE ABLE TO MAKE A NEW COPY OG THEM.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Exploiding

    I have played against a Japanese or Chinese or Japanese and I did no mistake and the I blocked with my Rabbit and he did one damage to him he had 2 toughness, I had 20 livepoints and then poof . 0

    1 vote

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  3. Incorrect rules interactions with kroxa and corpse explosion

    Incorrect rules interactions: i saw that when you play brawl using as commander "Kroxa, Titan of Death's Hunger" and while he's in your graveyard you exile him with Corpse Explosion to do 6 damage to the whole board, if you choose to put in the command zone, you can see that corpse explosion has "saved" the 6 damage that it should do but when it resolves it does nothing, even though it should work with the normal rulings

    1 vote

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  4. Garruk's Uprising not drawing when a creature with 4 or greater power enters

    I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Sothera Supervoid Not Proc'ing

    I was in a game where my opponent used raid bombardment to destroy one of my creatures (I believe it was blood artist). sothera should have proc'd twice (I had teysa karlov out) but it didn't proc at all, and none of my opponents cards had an ability to prevent that from happening

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Game says I can't lose my rank badge until the end of the season, but each time I lose too many matches, I do lose rank badge.

    The game gives hints and notes before a match, and one was that I cannot lose a rank badge after obtaining it, until season ends. But I keep losing rank every time I lose a match.

    2 votes

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  7. Some way to stop the afk timer while the stack is resolving

    I have lost a few game because of inactivety due to the timer running out while the stack is resolving

    Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving

    I play mostly on android

    2 votes

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  8. デイリークエストが一切出現しません。

    MTGアリーナをインストール後、カラー・チャレンジやスパーク・ランクなどをクリアしてからも、一度もデイリークエストが出現していません。
    500Gか750Gが貰えるデイリークエストが一日一度定められた時間に一つ出現し、最大三つまで貯まる……という話ですが、時間になっても一切出現しない日が延々と続いているのです。
    その為、デイリークエストに挑戦して上記のゴールドを貰う機会をゲーム開始からずっと失っており、このままでは他のプレイヤーよりもゲーム内資産を増やすスピードが劣っていく一方です。
    恐れ入りますが、調査及び対応をお願いいたします。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. crashing

    Quick draft Turtles crash.

    I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.

    I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?

    1 vote

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  10. double planeswalker

    I just played a game and my opponent played two Kaya planeswalkers that were identical. There was no status effect permitting the second to be in play, therefore it violated the Legends rule. The second Kaya was casted card and not a token. This obviously resulted in a significant power swing in favor of my opponent

    1 vote

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  11. This game is a dumpster fire.

    There isn't a single format that isn't infested with netdeckers that couldn't build a deck of their own if their life depended on it. The shuffler is a joke. 26 lands in most of my decks and I'm lucky to get 2 in my opening hand. Then there's the customer service reps. Holy **** what a group of inept and useless people. You tell them a function is more broken than usual and they'll blame your equipment for it. I know for a fact that my PC is better than anything they have at WOTC, but yeah, my PC is…

    1 vote

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  12. 選択肢が消えた

    忍耐の記念碑の誘発時に戦場を確認し選択画面に戻ったら選択肢が非表示になり何もできなくなった

    1 vote

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  13. Game actions timing out

    Game actions timing out.

    In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:

    Launch MTG Arena and log in
    Enter any match (tested with multiple new matches)
    Attempt any game action

    Platform: PC

    Actual…

    1 vote

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  14. Bounce Effects Cause the Game to Freeze

    The game freezes whenever I bounce a creature to its owner's hand. I am playing Arena on Android. It has frozen each and every time I cast Pest Theft or attempted to use the Ninjutsu ability.

    1 vote

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  15. draft

    draft only count loss game,i winning 2games,but it still 0,so ******* insane

    2 votes

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  16. Not getting quest credit or rewards

    Matchmaking took a long time and showed some odd poems from the Listener. Then I played 3 matches, but only got Quest rewards for one of them. Black/blue spells didn't increment, and I didn't get gold/xp for wins.

    2 votes

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  17. Brigid, Doun's Mind

    I had in play the “Brigid, Doun's Mind” (transformed version of Brigid), when my turn started the trigger of main phase started immediate and did not gave me time to use its ability to generate mana, and that cost me that game.The main function of the creature is to generate mana and use it to pay the transform aswell, not having an automatic stop is a bad coding of the card.

    2 votes

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  18. Mobile crashing

    Mobile game crashed mid matches. Wouldn't allow me to select blockers. Losing my draft that I had to pay my gems in is not okay if it isn't my fault.

    2 votes

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  19. mtg arena mobile not working after update

    mtg arena on mobile is dropping frames in various menus and then locking up when matches are found. started today after the most recent update. cant get into matches or view decks/packs.

    2 votes

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  20. Thunder Bond Vanguard

    This was lame I lost because it created two tokens out of nothing and there wasn't supposed to make any tokens I'm sending you the picture because even if he use the mob boss goblin they don't have a haste and the thing was attacking and haste and thunder Bond vanguard doesn't give you haste and create more creatures and it says that it created a where but they don't have the card that mobilizes none of their cards mobilize so how did it mobilize with two more make me lose I'm sending you the picture if this is a…

    2 votes

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MTG Arena Bugs & Product Suggestions

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