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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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7355 results found

  1. Hexproof bug in Duskmourn

    In a Duskmourn draft an opponent targeted one of my creatures with Winter's Intervention. In response I played Shardmage's rescue to give it +1/+1 and hexproof. The damage went through the hexproof.

    13 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  2. program crashing on pc but not mobile

    the game keeps crashing when trying to open packs, spend crystals or coins, or trying to access events after the new update.

    14 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  3. Break Out bug

    Whenever you reveal a card with mana value more than 2 it doesn't go to your hand as it should but it goes on top of your deck.

    15 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  4. Traditional alchemy event rewarding wrong packs

    Traditional alchemy event shows (A) duskmourn packs but rewards (A) thunder junction packs which I am already complete in. Completed 3 events and received 6 packs before realizing the error. The (A) thunder junctions packs are worthless to me as I’m already complete in both alchemy and core sets

    11 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  5. Crash

    After today's update, when loading screen prompts me to download additional files, the game crashes every time. On mobile android.

    15 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  6. Housemeld Breaks the Spirit of Brawl

    Housemeld seems unreasonable for Historic Brawl, given how it can often render a Commander completely unaccessible for the rest of the game (especially for Red decks).

    Given that this is a digital card, the card should be tweaked so that it is not so warping when played on Commanders.

    8 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  7. Graveyard Browser Delay

    When playing a match against a live opponent, click on a graveyard with cards in it while an opponent has priority. The graveyard browser will not open until you receive priority (when you are next allowed to take an action to be specific).

    Expected results are that the browser will open immediately (Which happens on previous versions).

    This bug was found on a Windows 11 Laptop.

    In the attached video, I clicked on my opponent's graveyard 3 times, and it didn't open the browser until the turn was passed.

    I've had this happen multiple times since the Bloomburrow update, never…

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  8. Resevoir Kraken

    The resevoir kraken is not working properly. It's ability allows an opponent, at the beginning of the combat step to tap one of the creatures THEY control. Since the recent update, the opponent can tap ANY creature, especially ones they DON'T control. Please fix.

    10 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  9. concede button , Bloodthirsty Conqueror

    Regarding the combo of "Bloodthirsty Conqueror" that will lose life until the end of the game. Why is the "Concede" button not available? If there are many lives that need to be lost 1 life at a time, do I just have to wait?

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  10. freeze then forced quit

    When I click the Store tab, or click to change the daily quest, or (today) click on the new Mid-week magic, or click on the limited events (premier draft, quick draft), the game just freezes on Waiting for the Server... with the circular spinning thing frozen. The game then pops up with MTGA.exe is not responding. The only thing that works is playing the Starter Decks, and I am not sure if that is just because it was the most recent thing I have played. I have the Premier draft bloomburrow on my recent played and I can click it…

    13 votes
    2 comments  ·  Gameplay  ·  Admin →
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  11. Missing Mastery Season pass reward

    In addition to my previous message, here are more details and my log.
    I just validated lvl 40 and I didn't received my pass reward (1 booster).
    Please solve this issue.

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. purchased duskmourn mastery pass but only receiving free tier rewards

    I purchased the Duskmourn mastery pass at level 25. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 26, 27 (400 gems + 1 mastery orb + Shrewd Storyteller skin). I have the video capturing the bug immediately after the winning game.

    11 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  13. Master pass

    I am not getting my master pass rewards only the 25-27 levels

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
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  14. Not receiving Mastery Pass XP

    PC - Windows -
    I am not receiving progress on the mastery pass for completing daily wins. I started the day at Level32 with 950 xp towards the next level. After ten wins, this has not changed.

    16 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  15. arena

    Arena keeps crashing when I'm in matches. I have to wait for the program to time out, then restart it and get back to my match. I can tell it's happening to other people, as there are often times in matches when they go idle for long periods of time. I'm on a Windows 11 PC, and haven't had this issue before.

    14 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  16. Full art animated lands are no longer displaying as animated.

    I have full art, animated lands by Sam Burley from the Theros Beyond Death set but they are no longer animated in this update.

    13 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  17. Kona, Rescue Beastie + Relic of Legends Bug

    Whenever I have both on the field, and nothing castable in my hand, the game auto-skips through turns and phases, and doesn't recognize that you can use relic of legends to tap Kona for his ability before the beginning of your end step. It does main phase, and combat, but it will skip through second main phase, and even during your opponents turn it will not let you activate Relic of Legends and tap him.

    9 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  18. Issue with update 12/9/2024

    Game crashes repeatedly almost every game since update. No issue beforehand.
    Game will stop and produce error message from MTGA.exe saying wait to respond or close program.
    Waiting to respond never resolves.
    Closing program sometimes I can reopen application and resume gameplay again momentarily, before another inevitable crash.

    Windows is up to date, and Task Manager processes are normal.
    Graphics is Intel(R) UHD Graphics - other specs attached.

    I have tried restarting PC multiple times, closed every other application and program whilst running MTGA.
    I have also resorted to uninstalling, and re-installing MTGA twice now with no luck.

    No issue…

    13 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. Bug about Eerie Ultimatum

    I cast Eerie Ultimatum from the graveyard with Mizzix's Mastery, but only two permanents were shown even though there were many permanents in the graveyard.

    11 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  20. Night Market Lookout + Convoke

    T1 Play Night Market Lookout
    T2 play any card with convoke using the Night Market Lookout and trigger infinity times the hability of Night Market Lookout, drain infiny lifes

    8 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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