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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1903 results found

  1. Deck companion not appearing in matches since last update

    Commander
    1 Syr Vondam, Sunstar Exemplar (EOE) 231

    Companion
    1 Lurrus of the Dream-Den (MUL) 116

    Deck
    1 Accursed Marauder (MH3) 80
    1 Acquisitions Expert (ZNR) 89
    1 Godless Shrine (EOE) 254
    1 Alseid of Life's Bounty (THB) 1
    1 Ambitious Farmhand (MID) 2
    1 Benalish Sleeper (DMU) 8
    1 Burglar Rat (FDN) 170
    1 Chittering Skullspeaker (Y25) 9
    1 Clattering Augur (MH2) 79
    1 Cloudshift (JMP) 97
    1 Command Tower (ELD) 333
    1 Corrupt Court Official (TLA) 92
    1 Corrupted Conviction (OTJ) 84
    1 Dead Weight (GRN) 67
    1 Desperate Measures (TDM) 78
    1 Dusk Rose Reliquary (LCI) 10…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. three tree

    Three Tree City wouldn't let me choose "Sculpture" as a creature type, relevant to the new Vraska, Soul of Stone commander. (iOS, Windows)

    6 votes

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  3. Bloodline Recollector

    3 creatures died on an opponents turn and Bloodline Recollector did not become prepared on their end step.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. [BUG] Sideboard doesn't function after a disconnection during the match

    Hi, this bug happened to me while playing on iPad (iOS system).

    To reproduce the bug, you must experience a disconnection during a match in Bo3 (in my case, the format was standard; I haven't tested in other formats). When you reconnect (it usually works to wait, close, and reopen the app) and finish the match, you go to the sideboard. Still, instead of the usual screen where you can change cards between side and main deck, it shows a strange screen that is a merge with the select card sleeve screen (as you can see in the attached image).

    …

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. The card Mythos of Nethroi isn't working properly.

    The card Mythos of Nethroi isn't working properly. When you target a nonland permanent it doesn't give you the option to spend the extra mana necessary and the spell fails if you spend the black and 2 colorless mana.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. game keep freezing

    Game keep freezing. Repaired and reinstalled, still freezing during queue (mostly timeless). I can join 1 match every 5-6 try. The game both stop responding and I have to force close it, or the queue go ahead without letting me join the match

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Game freezes when choosing mode for Glacierwood Siege (TDM #189)

    Steps to Reproduce:

    1. Cast the enchantment "Glacierwood Siege" (TDM #189) during a match.

    2. Wait for the card to enter the battlefield and prompt the modal choice between "Temur" and "Sultai".

    3. Try to click on either option ("Temur" or "Sultai").

    Platform:
    [PC / Steam]

    Actual Results:
    The UI becomes unresponsive upon entering the choice screen. Clicking on either "Temur" or "Sultai" does not register, freezing the game state completely. It is impossible to pass priority or take any further actions, forcing a stalemate until a player concedes or time expires.

    Expected Results:
    Clicking on "Temur" or "Sultai" should select the chosen…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. bug/lock/unlock/Marina Vendrell's ability

    When activating Marina Vendrell's ability targeting a room enchantment the overlay pops up to select the Room to Lock/Unlock, however the "Lock" and "Unlock" text does not appear below the images. I cant select either room although . If I return to the battlefield view and back the text has appeared in addition to the images but I am still unable to select either option.If i click i the room in the batlefield the game crash. The only exit is loose the match by time, and its nor fair in a draft "you spent gems or coins"ande feels "you wasted…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. 降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない

    降霜断崖の包囲を戦場に出したときジェスカイ・ティムールの選択ができない
    時間が経過し自動でジェスカイが選択される

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Cannot click and drag to add cards to library, Surveil or Mulligan

    As title said, cannot click and drag to add cards to library, Surveil or Mulligan. This happened a couple of days ago. Makes the game unplayable.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. matchmaking

    MAtchmaking is disgusting./ You purposely pair themed decks against eachother like tokens vs tokens or lifegain vs lifegain. For a game based on imagination. your developers have zero./ i play this game to challenge myself against other deck types and youve completely taken that away from everyone. Nobody wants to sit in front of a mirror and fight themselves./ super disappointed. where's your imagination been hiding wizrds?

    6 votes

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  12. Selecting Modes

    I just today spent 4 wildcards on Exhibition Tidecaller to use in a Sultai Mill deck. But when I tried to play it I was immediately thwarted when the game wouldn’t allow me to select a mode for Glacierwood Siege. I lost two games and spots on the ladder, disappointing, but it feels like I wasted precious wildcards for a deck that now can’t function. I would like a rebate on the wildcards spent if this issue can’t be resolved promptly.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Bug Earth's Mightiest Heroes forces Spider Manifestations to trigger tapping

    Bug Earth's Mightiest Heroes forces Spider Manifestations to trigger tapping. Unable to spend mana from the tapping lands to cover Earth's Mightiest Heroes cost, always must tap Spider Manifestations. Has happened across multiple games

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Through The Forest Gate. bug

    I had been ramping in a Selesnya brew and didn't count how many lands I had in play before playing a second Through The Forest Gate and when I was shown the top 20 there were no lands to choose from. I was unable to select done or select all. Thanks for addressing the bug when you figure out what is going wrong. It has happened once before so it wasn't a fluke.

    6 votes

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  15. Unity 6000.3.14f1_d68c3f99a318

    Recently, whenever I try to launch Arena, I run into an error window that briefly flashes up and the game fails to launch. I don't have any extensions installed, so my issue isn't covered by the other post about this problem. I've tried uninstalling and reinstalling the game multiple times. I've attached the crash output file I found.

    I'm also running the game on PC (Microsoft Windows 10 Education, 64 bit, Version 10.0.18363 Build 18363)

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Regarding Izzet-color decks, which currently dominate the Alchemy meta

    Regarding Izzet-color decks, which currently dominate the Alchemy meta:
    Many aggro decks lose without being able to counter them, and the decks’ tendency to play multiple spells in a single turn noticeably slows down the game’s tempo.

    In particular, the Izzet-colored deck relies on copying with <<Inspiring Easel>>, the 2-mana 3-point damage spell <<consumed by History>>, and combo initiation via <<summitfest Closing Ceremony>>.

    These elements create synergy at an extremely high level, effectively shutting down most aggro decks.

    If Standard cards were allowed, you could counter this with exiling cards to the graveyard using <<Rest in Peace>> or locking the…

    9 votes

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  17. Fix your random generation

    There is no way this game is randomly generated correctly. Its not random when every game is either no lands all game or nothing but lands. Having only 2 diffrent outcomes every game is not random. So either you need to fix it or you are purposely doing it to cheat for certain accounts for whatever reason.

    5 votes

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  18. tainted pact

    I can't exil my whole deck with taineted pack, on my way doing so it just resolves and I can not exil my library for the taineted pact oracle combo. That's a problem because it is the decks win condition

    5 votes

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  19. Davriel Bug -2

    Bonjour je joue un commandant Davriel mais depuis plus de deux mois sont effet -2 affiche un message d'erreur qui fait que le choix se fait a l'aveugle sur le bonus et les malus choisis, j'ai ensuite vu des gens jouer le même jeux et au vu des choix fait ils semble que pour certaine personnes il ne soit pas concerné par se problème j'ai pourtant vu d'autre personne s'en plaindre également donc je ne suis pas le seul. J'ai essayé sur mon téléphone ainsi que sur mon pc avec desinstallation pour les deux mais rien n'y fait pouvez-vous m'aider…

    8 votes

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  20. Locked out of sideboard

    Cant sideboard in BO3, locked out and as a result lose g2 and g3. Seems opponent could board XD...x/ NOT funny at all actually. Happened around 10:50 est today

    7 votes

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MTG Arena Bugs & Product Suggestions

Categories

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues