MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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Freezing after update
The game became unplayable after the most recent update (today 20.02.2026).
On android:
loading screen and homescreen act normally, but the frame rate drops to 1-2 frames per minute as soon as I click any button ("play", "decks", "shop"..).On windows:
long wait times for matchmaking and 2-3 disconnects per match.worked fine on both platforms before the update.
1 vote -
Bandit's Talent Cannot Choose Option
After playing Bandit's Talent, and then leveling it up to Level 2, the "Choose One" screen appears. However, both options are unable to be selected (even though the required mana is available), the cancel button doesn't work either. The only available button is "View Battlefield", which appears to fix it, however, from there all that can be done is "View Battlefield" (showing the browser again instead of the battlefield) which brings the option screen back up. From there, the game is fully softlocked, and the only option to proceed is to concede. I have duplicated this twice now.
The attached…
1 vote -
Typo in store when hovering questionmark
There is a typo for the basic lands bundles.
If you hover over the questionmark it says (4 apperences) instead of (4 appearances)
This typo exists in the lorwyn and shadowmoor basic lands bundles1 vote -
Typo in ATLA draft description
G/B archetype description in ATLA draft has a typo "Early Kingdom" rather than Earth kingdom.
2 votes -
Missing Textures
Just updated the application and some textures were missing. I closed and reopened the game 3 times and it didn't do anything.
1 vote -
Bug
The app won't update keeps saying lost connection and won't connect
1 vote -
Violation of European Accessibility Act
The app on iPadOS 26.2.1 is blocking accessibility features like colour inverion or voice over. As monetary transactions can be triggered from the app it is considered an ecommerce app. So the European Accessibility Act EAA and relating national laws are violated. Please implement an accessible user interface.
1 vote -
Beseech the Mirror Grabbing Wrong Card
Gamemode - Brawl
1. Bargain Beseech the Mirror
2. Search for Sheoldred, the Apocalypse
3. Mountain ends up in my handSince cards are organized based on CMC, lands were really far from my selected card. I did not even scroll so far back that I would see land cards in my library.
2 votes -
App closes
Mobile app on android will not open. Loads the start sceen but as soon as it gets to the home screen it foreses itself closed. It happend after the last update around 12-10-25.
2 votes -
Fails to manifest assets
Fails to manifest assets and when asked to login, gives this error code: - 1
3 votes -
Correo no valido
Cuando un amigo quiere crearse una cuenta , le sale que el correo no es valido y todo está bien escrito.
1 vote -
game freezes after completion of any game and i have to restart
after every game no matter what format i am playing the game freezes and i have to restart the application
1 vote -
Erro na conexão do MTGA
Quando o jogo está fazendo o carregamento, o jogo não inicia e a tela fica preta como se houvesse uma desconexão.
Jogo no PC, pela plataforma Steam.
Se clico em reconectar todo o processo se inicia e, após a solicitação de formato de dados, dá o mesmo erro.2 votes -
Etali, Primal Conquror not casting on enters as intended
when Etali enters you are supposed to be able to cast the spells but what is happening is no UI with the cards showing up which ends up only letting you pick 0 cards in order to resolve the ability as no options are showed
3 votes -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
unable to get collection
When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.
9 votes -
Change the rules text for "Protection"
I was under the impression that The One Ring gave me virtual invincibility until my next turn after it enters the battlefield (if played), because the text when I hover over it says that a player with Protection from Everything "...can't be... dealt damage...," but apparently that is NOT the case, because apparently Questing Beast craps all over that. That would have been nice to know before I decided to play my copy of The One Ring instead of my Doomskar while my opponent had a Questing Beast in play. You should seriously consider changing the wording of the hover…
1 vote -
Unable to play on android or windows
After opening the game and going through the usual loading screen I was greeted with attached screenshot.
I tried both android and windows and had the same result.I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.
1 vote -
Wireless lan
After the new update I cant get into Arena via Wireless Lan, only by using Data on my phone. So I am kind of forced to play on Android or only via Ethernet connection.
The same issue occurs both on PC and Android
1 vote -
I appear to have a draft token, but I can't use it.
In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.
3 votes
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