MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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323 results found
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Numbers and words unreadable
All of the numbers and words are blocked out. It looks like all of the cards are redacted or something
2 votes -
Not find decks
When I tried to play standard brawl, I selected an incomplete deck, then I completed it and tried to play, but the deck selector screen doesn't find any deck.
1 vote -
Graphical Glitch
I went onto the store page and all items were expanded to immense scale covering whole screen. I moved to other pages, first deck, then battle and it persisted.
1 vote -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
2 votes -
MTG Arena won't startup successfully most of the times
I'm using MTG Arena from Steam (2026.58.20.12269 (12269.1265462)). Most of the times when starting up the application, it takes a long time doing "Retrieving asset manifest" and then says "Error Updating Data: Please check your connection and try again." When hitting the "Retry" button some 10 times (on average), the application succeeds and starts. After that, Arena works without issues.
Other applications I use have no connection issues whatsoever, so I'm guessing it's a problem on MTG Arena's side.
1 vote -
filter condition more than 4
Steps:
1)Go to decks
2)Go to collection
3)Chose advance filter
4)In the collection separator select x4Result:
All cards that you have more than 4 (i.e. cards that you have from more than 2 editions, for example crackle with power 4 from the cowboy set and 1 from mystical archive) will not show up.1 vote -
Crazy interface
Missing pieces in arena interface and locks everywhere, impossible playing. Lots of connection error.
1 vote -
Interface issues
Since the last update, I have issue with the interface: creatures hp/att for instance.
2 votes -
Creature stats are not legible
Since the latest update, I cannot read the power/toughness in any of the creatures and the player's life totals when playing in my phone (android). When playing on my PC, everything is fine.
2 votes -
Opened packs with mythic wildcards and didn't receive wildcards in my overall total.
I opened up 2 packs from the mastery track rewards. One was Strixhaven the other was Lorwyn.
Both packs contained Mythic wildcards (total of 2).
My mythic wildcards never updated with those two new opened wildcards.
Same with uncommons from the same pack from the wheel icon that fills. Total account number of wildcards did not change.
1 vote -
product suggestion
If there is an issue with Arena then it shouldn't let you start the game, or provide you that update when you start the game. I don't get much of a chance to play and I was excited to continue a premier draft I started earlier this week, but I kept getting connection issue errors when I tried to start a game. After some troubleshooting on my side, I checked the Arena Status website and found out scheduled maintenance is occuring. Please in the future can we get something that tells us when we won't be able to play rather…
1 vote -
Applied geometry interface bug when copying a Siege Enchantment
When using Applied Geometry to copy Hollowmurk Siege, you are being asked to select Abzan or Sultai.
However, selecting Abzan results in the copied Hollowmurk siege 0/0 creature entering in Sultai mode, and vice-versa.
My deck intends to copy Hollowmurk Siege on Sultai mode, so that the placing of the counters on the Hollowmurk Siege creature triggers its ability. This does work, but I have to remember to select the Abzan button to get it in the right mode.
This happens every time. Tested it on PC gameplay.
1 vote -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
Visual Glitch after playing games
Played a couple games and then went back to the home screen this was the result. Earlier today after a couple matches a similar thing happened when I scrolled over the "Reward: Rare Wildcard" and "Reward: Uncommon Wildcard" in the packs tab, after opening some packs. However earlier it was only for a section of the screen under the popup. I closed the game opened it later and the black area was gone.
1 vote -
New UI is Terrible
This new UI introduced on 2/24 is terrible. Why give access to my deck to my opponent before the match starts when they can change their deck to match mine? It's clunky. This is really stupid and how did this pass any kind of UAT? This changes the game experience for me, but it's gonna be great for my wallet. I spend way to much every month on this game anyway and these changes, plus tmnt, will help with me taking a break from this game.
2 votes -
Freeze during play
The game freezes every once in a while without passing priority to the opponent or letting me do any action. Can only activate chat messages
2 votes -
Typo in deck format description
You are missing "are" in the red text describing the different MTG Arena formats.
Repro steps:
1. Go to Codex of the Multiverse
2. Go Ways to Play / Formats / Constructed
3. Observe the text in redResults:
"There five MTG Arena formats..."Expected:
"There are five MTG Arena formats..."1 vote -
Give option to remove feedback intersticial.
I get tired of skipping the request for feedback. I’ll bet other people keep hitting that too. If iI’m right, please use that information as it was intended please and offer folks a way to toggle the feedback request feature.
2 votes -
Pushing the "Play" button in the main menu does nothing
The play button does not open another menu to select games, and the list of events on the right side is missing entirely.
Give us the steps to reproduce the bugOpen the client and click the play button
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)Steam (on Linux)
Enter the actual results you’re experiencingPlay button should open another menu
Enter the expected results of the featurePlay button should open another menu
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.N/A
1 vote
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