MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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graphic
graphic bug, mana cost not visible when playing mtg area with streaming service GEFORCE NOW
3 votes -
Overlay of mana costs on life total
On my iPad the mana costs of cards when the hand is minimized displays over the life total.
2 votes -
Soft lock (unable to exit match) when opponent conceded during mana selection
I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.
2 votes -
Error Updating Data on PC
Error updating data on PC:
After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
I currently can't launch the game, but can run on multiple mobile devices on the same network2 votes -
Glacierwood Siege copy missing prompt
When making a copy of Glacierwood Siege, options for "Temur" and "Sultai" do not appear correctly, instead they appear as "Missing Prompt 927588" and "Missing Prompt 92790" respectively. Selecting an option works correctly with the desired effect if the user is aware of the corresponding missing prompt to the expected prompt.
5 votes -
Let us send out bug issues in instead of having to go through these idiotic suggestions
Let us send our bug issues in instead of having to go through these idiotic suggestions
2 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
3 Quick Draft Matches Reward Bugged
I play on PC. On the bottom right of the client near where it shows the Mastery Progression for the season there has been a reward for entering 3 Quick drafts. I have since done several quick drafts and have played well over 3 matches but nothing seems to trigger this.
I also see that others have had this same issue. I have also not seen any follow up to these. One post by Karlpybara#93312 showed over 5 pages of comments. Please advise!
5 votes -
Arena freezing
Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
I do not have this issue with my mobile device (Android).This is a real issue as i do not like playing on my phone.
Please, hurry up solving this bug.
Best regards and good luck to the technical team.
32 votes -
Fix ******* mobile
Either update the egregious starter decks, or revamp mobile
Im sick and ******* tired of going against dual colored decks when the basic starter deck can barely hold its own against a deck of nothing.
The interface for creating decks isnt the problem its the ability to move around what is by far the worst user interface of any card game ive ever played. And sure that list aint long but it aint that ****** hard.
Why the interface to make your own deck on mobile only option to fight a bot but as soon as i press play with…1 vote -
Failing to retrive format data
I cant't get past the "recuesting format data". i guess it's failing to connect to the servers or something and just gives me "an error ocurred" message.
I tried re-instaling the game but the problem persists. Hope it can be solved before the pick 2 draft event goes away.
3 votes -
"Asset Error Detected, Arena will relaunch to verify asset contents"
Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
How to fix this bug? Thank You!3 votes -
macOS Fullscreen is broken.... AGAIN.
I used to be able to get around the existing bug on macOS where using the fullscreen resolution would crop out parts of cards on the stack (making it literally unable for me to play the game) by using command line args to force the client to a specific resolution.
Now, I can't do that. This is getting really, really old. It's stopped me playing so much since my Mac is by far my favorite way to play.
Why do you stop us from using custom resolutions?
And if you need to - fine, whatever, but then fix the bug…2 votes -
Intermitent screen and then lost connection
Screen froze in middle of a game. It returned a few moments and then lost connection. Could not recconect to game and when restarted game stops at "Requesting Format Data" before showing Reconnect/Exit screen. Internet is stable as I can connect on websites and watch streaming.
2 votes -
leyline of hope
Leyline of hope pregame action to start with card on battlefield would not work, tried clicking submit button multiple times and the game did not progess. Was forced to concede the match, which gave me a forced loss in my Duskmourn premier draft which I paid to buy gems to play in.
2 votes -
error with enchantment flash and counter spell
i had a counter spell, to counter an enchantment with flash, after play the enchantment, i CANT COUNTER IT
but the counter and the mana was there, i never get the priority on the table to counter it
7 votes -
No Visual Prompt or Reveal of Mythic Cards from Mastery Pass
For some reason I hadn’t received the visual prompt/preview/reveal of mythic cards from mastery pass when receiving them.
4 votes -
Unable to view text and titles on final fantasy full art cards
simplified version. Can you please fix the art and make the text/titles visible or give us an option to always view the clear and readable version of a card by default. Thanks
4 votes -
Keyword Searching
While I was looking for stax cards (typically that have the word “can’t or cannot” in it), I tried searching with “can’t” and it would pop up red. I looked at winter moon to see if it has “can’t” or “cannot” and in its text it is “can’t”. So for those who are looking for stax can’t use the searchbar at its full potential.
2 votes -
Top bar is all white and unreadable
Sometimes after finishing a match the top bar (Profile, Decks, Store, etc.) is all white and unreadable.
21 votes
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