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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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448 results found

  1. It is *literally* impossible to play a Limited Rebalanced deck on the client right now

    As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.

    This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and they…

    1 vote

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  2. Art Options

    If you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
    This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
    In general, every card should…

    1 vote

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  3. final showdown

    i cast final show down for all its cost. the 1st states all creatures lose abilities, but when it destroyed (3rd cost) earthbend lands they returned to the battle field from the graveyard as lands. this defeats the purpose of the `1st cost then

    1 vote

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  4. Incorrect set release date

    Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.

    Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.

    While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…

    2 votes

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  5. End match

    Everytime i finish a match the game remain stucked in the screen "waiting for server" (even if the sound in the background suggest that the game is in the homepage)

    Tried to do troubleshooting for a week now, but nothing changes.

    1 vote

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  6. Full control and Untap phase

    The Untap Phase shouldn’t be skipped. It is a crucial part of the game.

    After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.

    Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?

    2 votes

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  7. Soft lock (unable to exit match) when opponent conceded during mana selection

    I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.

    3 votes

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  8. Friend request interface

    Friend request not working for myself nor my friend. Also can’t direct challenge one another. We just sit at the matchmaking screen waiting for the other to accept/challenge. Game says friend request successfully sent yet neither of us are a friend request to accept.

    1 vote

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  9. Zuko, Conflicted formatting of text does not include line breaks between modes

    There are no line breaks between the modes that you choose on Zuko, Conflicted. It looks terrible.

    2 votes

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  10. Cannot queue Standard Ranked

    On my account (but not on other accounts I open up with my PC) I am unable to play Standard Ranked. The "Play" icon shows up, but when I click it nothing happens. Whenever I select the Standard Ranked gamemode, the ranked icon disappears and multiple other visual bugs occur.

    3 votes

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  11. Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update

    Using Samsung Galaxy S20 on current Android OS
    Downloaded and installed latest Arena patch
    The gane loads normally and the main screen has no slowdown
    When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch

    1 vote

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  12. All Numerical values Are Blacked Out

    I'm reporting an issue I've been encountering while using the MTG Arena Mobile app. All numbers are Blacked out / replaced by black or blue squares. Life totals, daily quests coin values, creature's power and toughness, and any any buffs or alterations to creatures seem to be affected. I haven't noticed any card text differences, other than creatures P &T. I have updated the app, tried closing out the app and reopening it, and lastly restarted my phone. Nothing has changed.

    1 vote

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  13. 2 votes

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  14. Information of card is trimmed when right click on Windows 1900 x 1200

    I am using the Windows client on Windows 11, with a screen resolution of 1920 × 1200.
    When this resolution is selected and i am playing a game, if I right‑click on a card to view its details with zoom, the card is displayed at the edge of the screen and the image is trimmed, making it impossible to read all the information.
    To see the full details, I have to go back to the settings and change the resolution to 1920 × 1080. However, after doing so, black bars appear at the top and bottom of the screen.

    1 vote

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  15. Finding many cards with Deadly Cover-Up takes a long time

    When I tried to find all the Hare Apparent in my opponent's deck with Deadly Cover-Up, it took me a minute or two to select all of them from their deck. This can happen with basic lands, or any other card that is allowed in unlimited numbers in a deck.

    That seems unfair when turns are limited to 30 seconds. I don't enjoy tapping and scrolling 50+ times, particularly on mobile.

    Please add a "find all" button to actions that can find all (or many) cards in a deck, graveyard, or hand.

    1 vote

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  16. Game stops responding after pressing "Play"

    After update 04 feb, game stops responding after I press "Play". Android.

    1 vote

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  17. Emoji BUG - Certain purchased Emoji's are showing up as a blank white box.

    A new bug has arisen with emoji's starting with the most recent update.

    Certain purchased Emoji's do not show up properly or show as a blank object or white square/circles. Cannot be clicked on during a game or otherwise but can still be selected as an Emoji under your profile.

    2 votes

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  18. Omniscience Alternative Art doesn't display properly in game.

    When using the Foundations alternative art style for Omniscience, the card displays correctly in hand, but on the battlefield the art is incorrect.

    2 votes

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  19. Update bugged yet again

    Yet again, I am unable to successfully download the automatic update (relating to the Midweek Magic event for the week) and am therefore unable to access the game at all. This is because it gets halfway through the approximately 170 MB download and then announces that it is attempting to download 'Update 2 of 1' and immediately fails. See attached image for evidence of your updater software claiming to be downloading 'update 2 of 1'

    This is exactly what it did last time (a couple of weeks ago) as well. I was then able to eventually get a proper download…

    1 vote

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  20. Card text and title missing

    Game unplayable on iOS
    Missing card data and text plus image is weird
    Happens in deck building, opening new packs and playing
    Since lormyr alchemy update

    1 vote

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