MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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3 votes
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Mtg arena crashes after latest update
After latest alchemy update the game crashes at launch. Both on Android and on PC. Completely unplayable.
6 votes -
Combo concede
When a player is doing a combo like bloodthirsty conquerer and starscape cleric the settings gear disappears and we have to wait until the 1 loss of life pings us out 1 minute later. I think the user interface needs to be updated to allow concession of the game at any time even if they are comboing.
4 votes -
iPad app is broken, you cannot grab the leftmost card if you have 7 cards
You can’t grab the leftmost card when you have 7 cards or more on ipad. It drops out of the deck view. Makes it impossible to play in Brawl as you always have an extra card and lands are sorted to the left. Please fix.
3 votes -
7 votes
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Perpetually stuck on "retrieving asset manifest"
I've tried all the common solutions:
- Deleting original download folder and reinstalling the game
- Restarting the computer
- Power cycling the router
- Using a VPN
- Connecting to a completely different network
No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.
Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.
2 votes -
Full control auto tapper and mana with conditions
Even in full control, the client doesn't differenciate between mana with conditions.
My only red sources were Lotus Cobra and Delighted Halfling, and I wanted to cast Loot the Pathfinder and activate his red ability.
The client would automatically use the red mana from the cobra to cast Loot instead of the one from the Halfling, leaving me with red mana I can't use for the ability.
Full control or disabling auto-tapper didn't help, it would always autospend the wrong colored mana when casting, and let me choose which to use for the colorless cost.
2 votes -
Cards face down in hand
On Steam / Linux I have never had any issues until today, card in my hand drawn face down. When I played it, the front doesn't load correctly and it gets stuck on the stack, even though the game engine played it correctly and I was able to get to the end of the game, the broken card stayed on the stack the whole time.
This happened two games in a row, in the first game I just ignored the face down card in my hand but in the second game I tried to play it and it turned into…
1 vote -
cheating
This person was cheating. I wasn't allowed to play any of my cards
3 votes -
IRGENT BIG BUG ! over and over again connection error : An Error occured, please restart
had a disconection and now i can't reconnect i have this message over and over again even after restarting game.
log from player.log file attached
thx to handle this !!! it's not normal !
3 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
1 idea, 1 problem
Whenever you click a card to see it closer, in a game, pack and deck screens, it should tell you how many of that card is in your collection.... I could definitely see how being able to see how many of a card you have, when say...being beaten by something new, could sway me more easily towards deck building...and that's where the cha-ching ££ happens for all you WOTC marketing peeps..... Plus, ...I'm locked out of the email I registered with....can you help with that please? Haha. Since I just increased wildcard usage overnight with my idea phaha ✌️
1 vote -
redownload bug
It been 2-3 times now that the game just bug and I have to close the game, then I get to redownload the full 11gb patch
3 votes -
BO3 UI White Out graphical glitch
This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
This has been an issue in BLB and DSK24 votes -
Game immediately crashes on launch
After the update, I was receiving a black screen after the initial loading screens processed so I tried uninstalling and reinstalling the game.
Now, the game instantly crashes when I try to launch it. The message i get is "Something went wrong with Magic. Magic closed because this app has a bug. Try updating this app after its developer provides a fix for this error."
I was able to play just fine as recently as yesterday. On Android (S24 Ultra).
4 votes -
Sideboard quantity
If I try to put more than 7 cards in my sideboard, it won't let me save the deck and tells me that I can't save it because there's more than 15 SB cards (which there isn't).
I'm on Android, I'm not really sure how to recreate the issue for someone else and have not found any workarounds.
4 votes -
1 vote
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Waiting For Opponent
Endless "Waiting For Opponent..." loop (able to cancel after waiting for 1:10-1:20) during Midweek Magic: Gladiator Community Spotlight event.
72 votes -
Account login
Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808
1 vote
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