MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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920 results found
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Terrasymbiosis on mobile
Terrasymbiosis does not show how many cards will be drawn when it triggers, which makes it difficult to tell when you double the counters on multiple creatures at once. Please add a number that shows how many cards will be drawn for each trigger.
3 votes -
A screen with nothing
I was playng draft 2 picks and the PC (Windows) lost conection. So, I restart and came back to the play with 1 more time counter, but there is nothing on the screen, just the time bar. So I lost without can do nothing. If you can replace my 7500 gold to play another I will appreciate a lot, thanks
2 votes -
Screen goes black
Whenever any popup menu appears, such as for reconnecting, the screen goes black. Pressing the windows key will allow me to see, but only temporarily.
Additionally, screens such as "waiting for server..." also turn black.
Each time, the screen will gradually darken until it is black, over about 1-2 seconds.
4 votes -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
My previous data will not be resumed, and I will start from the tutorial.
This is a bug on the PC version.
When I log in again, I have to start over from the beginning.
My previous data will not be resumed, and I will start from the tutorial.2 votes -
graphic
graphic bug, mana cost not visible when playing mtg area with streaming service GEFORCE NOW
3 votes -
Overlay of mana costs on life total
On my iPad the mana costs of cards when the hand is minimized displays over the life total.
2 votes -
Soft lock (unable to exit match) when opponent conceded during mana selection
I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.
2 votes -
Error Updating Data on PC
Error updating data on PC:
After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
I currently can't launch the game, but can run on multiple mobile devices on the same network2 votes -
Glacierwood Siege copy missing prompt
When making a copy of Glacierwood Siege, options for "Temur" and "Sultai" do not appear correctly, instead they appear as "Missing Prompt 927588" and "Missing Prompt 92790" respectively. Selecting an option works correctly with the desired effect if the user is aware of the corresponding missing prompt to the expected prompt.
5 votes -
Let us send out bug issues in instead of having to go through these idiotic suggestions
Let us send our bug issues in instead of having to go through these idiotic suggestions
2 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
3 Quick Draft Matches Reward Bugged
I play on PC. On the bottom right of the client near where it shows the Mastery Progression for the season there has been a reward for entering 3 Quick drafts. I have since done several quick drafts and have played well over 3 matches but nothing seems to trigger this.
I also see that others have had this same issue. I have also not seen any follow up to these. One post by Karlpybara#93312 showed over 5 pages of comments. Please advise!
5 votes -
Arena freezing
Since the last update, Arena is continiously freezing (While playing, deck building, etc...) on PC.
I do not have this issue with my mobile device (Android).This is a real issue as i do not like playing on my phone.
Please, hurry up solving this bug.
Best regards and good luck to the technical team.
32 votes -
Fix ******* mobile
Either update the egregious starter decks, or revamp mobile
Im sick and ******* tired of going against dual colored decks when the basic starter deck can barely hold its own against a deck of nothing.
The interface for creating decks isnt the problem its the ability to move around what is by far the worst user interface of any card game ive ever played. And sure that list aint long but it aint that ****** hard.
Why the interface to make your own deck on mobile only option to fight a bot but as soon as i press play with…1 vote -
Failing to retrive format data
I cant't get past the "recuesting format data". i guess it's failing to connect to the servers or something and just gives me "an error ocurred" message.
I tried re-instaling the game but the problem persists. Hope it can be solved before the pick 2 draft event goes away.
3 votes -
"Asset Error Detected, Arena will relaunch to verify asset contents"
Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
How to fix this bug? Thank You!3 votes -
Deckbuilding Filter ordering
Since the latest patch, when attempting to filter in the deckbuilder, the results of the filter are now flipped.
This isn't a big deal in and of itself, however when trying to filter aganist a Brawl list, this can result in the filtered cards dropping off the bottom of the screen as shown in the attached screenshots when trying to filter for cards with Food in the oracle text. FoodFilter_TirelessProvisioner.png shows that the very top of Tireless Provisioner is barely visible with no further ability to scroll down, the same is true of The Shire which should also be included…1 vote -
bug with the tutorials
whilst trying to figure out how to access the side board for building decks i clicked a tutorial button hoping to learn about the deck building interface. instead its forcing me to replay the whole beginning tutorial and i cant just skip it for some reason. so if any of you are looking for how to use the interface just youtube it, its easier and faster.
1 vote -
macOS Fullscreen is broken.... AGAIN.
I used to be able to get around the existing bug on macOS where using the fullscreen resolution would crop out parts of cards on the stack (making it literally unable for me to play the game) by using command line args to force the client to a specific resolution.
Now, I can't do that. This is getting really, really old. It's stopped me playing so much since my Mac is by far my favorite way to play.
Why do you stop us from using custom resolutions?
And if you need to - fine, whatever, but then fix the bug…2 votes
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