MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
35 votes -
Pack opening error
I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!1 vote -
I didn't ger an error message this questionaire is freaking useless
My pet list is not being displayed when I go set my pet for a deck
1 vote -
Black Pixels in Home and Profile Menu
Whenever I go over any 3D object it leaves a bunch of black pixels when I move the cursor away from it(when the object leaves the screen) and the Profile Page is also almost full black due to the pixels.
I'm playing on Laptop (Galaxy Book edge 4 powered by Snapdragon)(via Steam)
1 vote -
Oracle of the Alpha card style
Oracle of the Alpha currently has three available styles. The normal and parallax versions currently work as expected, but the retro frame version only conjures the normal printing of the power 9. In previous versions of the client, these were also retro frame. This may be related to the recent issue with the "playing with power" achievement, but that is just conjecture on my part.
5 votes -
Season Rank after Ranked Standard
After a game of BO1 standard rank, I receive the ranked levels, but don't see the UI element to show the change. It does update in profile view from the main menu after.
1 vote -
Combo concede
When a player is doing a combo like bloodthirsty conquerer and starscape cleric the settings gear disappears and we have to wait until the 1 loss of life pings us out 1 minute later. I think the user interface needs to be updated to allow concession of the game at any time even if they are comboing.
6 votes -
Cosmetic Visual Bug
So, I pre ordered the mastery pass, but when I got it, I just saw black.
2 votes -
Infinite loop bug
Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.
1 vote -
Update 7/8/2025 Causing Crashes
The app has been crashing anytime it needs make a server transition, going to a draft of any sort; trying to open the store or even trying to play a game just causes a soft crash with a black screen.
6 votes -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
"Report Conduct" function not working — website issue
Part of the MTGA customer service website is not working. Please see the screen shot below. The URL I tried to access is https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000604591
1 vote -
Technical Issue → Client / UI
My MTGA account has a persistent Deck Builder UI corruption.
Companion selector is incomplete and deck format dropdown renders behind UI panels.
Issue persists across multiple computers and clean installs.
Please reset my account-side UI / preference state.1 vote -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Arena Anthology cards style not working november 2025
Since last update mid november, cards style arent displayed correctly with all my AA3 cards. Fix or refund me my gold, ty
2 votes -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
2 votes -
Screen goes black
Whenever any popup menu appears, such as for reconnecting, the screen goes black. Pressing the windows key will allow me to see, but only temporarily.
Additionally, screens such as "waiting for server..." also turn black.
Each time, the screen will gradually darken until it is black, over about 1-2 seconds.
5 votes
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