MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Update Problems
Twice now I've been force to update the game, only for the game to become unplayable. I updated my game yesterday, and it was the first time I could play the game in weeks. I just now tried to play (literally less than 24 hours later), and had to update again. And now I'm getting the previous problem that stopped me from playing the game before. Whenever I click play, I get an error "can't update data".
1 vote -
Client options not working
Client options are not running: when I start quick draft cards do not appear, when I try to upload a deck I cannot access the deck menu. It happened today after the update.
I use a PCE with Windows 11. The client starts normal but when you try any option they do not work well and the program ends up closing.1 vote -
Attack damage takes a long time to animate with protection and 10+ creatures
When I block an indestructible creature with 10+ creatures with protection, the animation is very slow. It took a long time for them all to be done and end the turn. Normally, when many creatures are damaged, the animation is much faster.
2 votes -
Cosmetics selection menu reappears after seasonal reward menu
I'm using Steam on my PC.
To reproduce the bug :
1.Go to profile page
2. Click on any of the cosmetics selection menu on the bottom rigth (Titles, Emotes, Card Sleeves, Compagnons, Avatars)
3. Go back to the profile page using the arrow
4. Check on the seasonal reward for constructed or for Limited or your set completion using the menus on the left
5. Go back to the profile page using the arrowExpected outcome : we are brougth back to the profile page
Experienced outcome : we are brought back to the last visited cosmetic menu1 vote -
Avatar selection appears after season reward details
I'm using steam to run MTGA on PC.
Steps to reproduce the bug :
1. Go to profile
2. Open the avatar selection
3. Come back to profile using the arrow
4. Click on the season reward details
5. Come back to the profile using the arrow
Expected result :
We are brought back to the profile page.
Experienced result :
We are brought back to the avartar selection page.1 vote -
Black screen on log in, have to close the App, unable to log in
Black screen, unable to provide any input.
1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
2 votes -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
Black boxes over power/toughness, card types and name
Happening on android multiple refreshes not fixing the issue
1 vote -
Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
T60pro tablet mtg arena crash
OS
Android 15Screen size
13.4 in
Data storage
256 GBResolution
1080pRam memory
8 GBProc. speed
2.2 GHzProcessor
T7280
Proc. brand
UnisocNative resolution
1200x1920Graphic card
Mali -G57 1core(850MHz GPU)
Ram memory type
DDR4I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote -
MTG: Arena Play Button have a black scratch across it
My PLAY button is different than anyone else's. It has a black scratch across it. It's been there for a long time, through tons of updates to the client. It is only present on MTGA, it does not exist outside the program (eg. its not my monitor and cannot be seen outside mtga) it only shows on the lobby PLay Button. It does not appear on the button in any other screen of the client, just the lobby. My friends don't have this scratch on their play button and neither do any of the MTGA streamers on Twitch, I have…
2 votes -
prerelease packs are still locked
TMNT is officially live on Arena, however I've experienced and others have reported it on Reddit as well that we are unable to open the 6 packs provided to those that played in a physical prerelease over this past weekend. These packs still show as locked on the Packs screen and cannot be opened.
1 vote -
feedback on visuals, cant see card images or names
game runs fine but i cant see any card images. im playing on PC. imma bout to test it on mobile (iOS 26)
2 votes -
Can't view draft table
Since the Avatar update on Android I can't click on the players ahead or behind or otherwise go to the table view to see pack locations and who is in my draft.
1 vote -
Gathering Stone graphic shows multiple cards in library when empty
This graphic needs to properly show how many cards are left in my library when there are less than 3. When this screenshot was taken, my library was actually empty besides this top card and I would've decked myself it I had put it in my graveyard. It was only because I had briefly hovered my library on the previous turn that I had noticed that I only had one card left.
Steps to reproduce:
1. Have the Gathering Stone in play.
2. Go to upkeep with one card left in library.
3. See screenshot.Platform: PC
Actual: Graphic shows…
1 vote -
Bug reporting and product suggestion should be seperate
Feels like bug reporting is just giving us an outlet to vent that will never go anywhere
1 vote -
Disconnection on Pixel 10
On Pixel 10 when switching to another app (Firefox, WhatsApp) the connection to the game is lost. Also when pressing on a notification that switches app automatically.
It is also lost when leaving wifi even though mobile data is available.
Android 161 vote
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