MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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iOS connection
Often times on my iOS devices, I will lose signal with the game and force me to restart it upon getting back into the game my opponent will have had five turns and I will have nothing on top of which in my most recent restart my screen bugged out to the tutorial screen but extremely broken.
1 vote -
Entity Tracker Triggering Shrines when it's not a shrine.
For some reason when you play Entity Tracker, it is triggering as if a shrine has entered. It wasn't copied into a shrine, it was just a copy of itself and was triggering shrine triggers. I think it's a loophole that needs to be fixed as it doesn't make sense and is frustrating in competitive to be losing to fake triggers.
1 vote -
In-game screen resolution changed to 16:10 on macOS after Tarkir Alchemy update (v2025.48)
With today's update (30 Apr 2025), the very left and right edges of the screen are suddenly getting cropped in macOS, when MTGA is in full-screen mode (I have a MacBook M1 Pro, which has a 3456 x 2234 display). For instance, my graveyard and the companions are now only half visible.
We've historically been able to force a "correct" full-screen resolution by entering a custom launch argument in the Epic Games Launcher (e.g. -screen-fullscreen 1 -screen-width 3456 -screen-height 1944), but this is no longer working.
7 votes -
Daily Card reward supersedes Mastery Pass
If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.
This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.
4 votes -
Opponent conceded during declare attackers and game won't progress.
During a ranked match I was moving to combat and the opponent conceded. Now I'm stuck on declare attackers. I can't leave the match or continue phases. Turn timer isn't working either.
1 vote -
Can't login agter multiple wrong password inputs
I tried to buy wild cards from the app and was asked for my password. Maybe I should have used the one from PayPal. I don't know. I tried very often and used also another device to login.
After I gave up I wanted to play again and tried to login. No matter which device I use (smartphone, tablet, steamdeck) I can't login anymore.
On my account page from wizzards seems everything fine. So... what's the matter?1 vote -
Switches Game Mode Randomly
I will just click on "play" and randomly the game will start in "Timeless" or some other mode. Also the UI will only ask me how I feel about the game 95% of the time when I lose.
Are you guys using AI? Seems to have a mind of its own.
2 votes -
Full Screen
2024.42.10.6988.1099041
My full screen started canceling in between every load screen so I have to change it back to full screen constantly
26 votes -
Unable to connect to server from Epic on Mac
Unable to log in via the MAC app currently it tries to connect then times out
1 vote -
Pixelated images (cards, decks...)
All images are pixelated (see screenshots attached). Using MTGArena on Android, Xiaomi 14T Pro device.
This started happening when the Lorwyn update/news started appearing on the app.
Already uninstalled and installed the app again and keeps happening.
1 vote -
Зависает после обновления
Здравствуйте!
После обновлнения, появился мульт про Лорвин, и, при его просмотре, Арена зависает.Исправьте, пожалуйста.1 vote -
Locked out of Ranked and some play modes
I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…
1 vote -
1 vote
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When I try to change the format of my decks the selection pane goes behind the deck card type stats panel
When I try to change the format of my decks the selection pane goes behind the deck card type stats panel
1 vote -
Mastery pass
Mastery Pass not being accredited.
29 votes -
Set Collection interface under Profile incorrectly orders Ixalan chronologically after several sets
This is admittedly an extremely minor bug, but it should also take literally 30 seconds for the appropriate person to fix and is clearly unintentional.
Under the set collection interface of the Profile tab, all of your set collection progress for each set is tracked. These sets are ordered most recent to least... with the exception of the original Ixalan set, which despite being the first set available on Arena is not listed last. Rivals of Ixalan, the second set in that block, is listed at the bottom, with Ixalan coming several sets later.
Upon closer inspection the cause of…
1 vote -
Unable to view text and titles on final fantasy full art cards
simplified version. Can you please fix the art and make the text/titles visible or give us an option to always view the clear and readable version of a card by default. Thanks
4 votes -
problème d'affichage sur mon pc
Bonjour,
Depuis la dernière mise à jour, mon MTGA refuse de rester en pleine écran. Ma résolution d'image est bloqué à 2560 x 1440. J'ai un écran pouvant faire du 3440 x 1440, je n'ai pas l'option pour monter celle - ci dans le menu graphisme. Quand je passe mon MTGA en plein écran via l'option graphismes, le jeu passe en plein écran mais quand je clique sur un menu autre que le menu principal, ma résolution d'image repasse à 2560 x 1440. Je vous joins des imprimes écran qui montre mon problème ( suivre l'ordre indiqué ).
Pouvez vous…
1 vote -
searching causes freezes and then redeems wildcards
when searching the collection, client freezes and then redeems a wildcard. happened with two rare wildcards. please refund them.
2 votes -
Set collection for FF is incorrect
In the attached images, one can see the list of cards that DO NOT count towards Set Collection Final Fantasy even though it appears they should…?
Thank you for any help.
3 votes
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