MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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302 results found
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Game is stuck in the loading screen after I submit my deck
When I select my deck for playing Starter Deck Duel, and click on the "submit deck" button, the game gets stuck in the "connecting to server" loading screen. At first I tried waitng, but after 5-ish minutes my patience ran out and I restarted the game. It happened multiple times since - never on other gamemodes, just the starter deck duel, but it happened consistently there. I tried repairing the files, but nothing changed.
(The attached log file is from after the restarting, when I was looking for the bug-reporting option)1 vote -
Valgavoth Avatar appears cropped
Valgavoth Avatar appears cropped at the end of matches. I hope you can fix it! Thank you!
1 vote
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