MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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323 results found
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Initializing Card Builder
When I attempt to log in, the start up procedure stalls out in "Initializing Card Builder". No amount of waiting time seems to enable it to complete the startup cycle. Multiple restarts have not solved the issue.
1 vote -
Recent update Bug
After the new update on Feb 24, 2026 and downloading the extra data in the app the app closes shortly after opening with my device stating there was a bug. I tried clearing my cache and that still didnt help.
1 vote -
United Battlefront special card art doesnt load
I bought the special art for the card United Battlefront, but it's doesn't load in collection nor in battles. It looked normal when I bought it and stopped working after a few days. I think I bought it in December.
Repairing game files didn't help.
Clearing local cache didn't help.
Reinstalling didn't help.
I'm on newest client version available.
I'm on Android.
1 vote -
Typo in store when hovering questionmark
There is a typo for the basic lands bundles.
If you hover over the questionmark it says (4 apperences) instead of (4 appearances)
This typo exists in the lorwyn and shadowmoor basic lands bundles1 vote -
Missing Textures
Just updated the application and some textures were missing. I closed and reopened the game 3 times and it didn't do anything.
1 vote -
Bug
The app won't update keeps saying lost connection and won't connect
1 vote -
Violation of European Accessibility Act
The app on iPadOS 26.2.1 is blocking accessibility features like colour inverion or voice over. As monetary transactions can be triggered from the app it is considered an ecommerce app. So the European Accessibility Act EAA and relating national laws are violated. Please implement an accessible user interface.
1 vote -
Correo no valido
Cuando un amigo quiere crearse una cuenta , le sale que el correo no es valido y todo está bien escrito.
1 vote -
Change the rules text for "Protection"
I was under the impression that The One Ring gave me virtual invincibility until my next turn after it enters the battlefield (if played), because the text when I hover over it says that a player with Protection from Everything "...can't be... dealt damage...," but apparently that is NOT the case, because apparently Questing Beast craps all over that. That would have been nice to know before I decided to play my copy of The One Ring instead of my Doomskar while my opponent had a Questing Beast in play. You should seriously consider changing the wording of the hover…
1 vote -
Unable to play on android or windows
After opening the game and going through the usual loading screen I was greeted with attached screenshot.
I tried both android and windows and had the same result.I was able to get in after 16 hours but encountered the same problem hours later when trying to get in to clear some dailies.
1 vote -
Wireless lan
After the new update I cant get into Arena via Wireless Lan, only by using Data on my phone. So I am kind of forced to play on Android or only via Ethernet connection.
The same issue occurs both on PC and Android
1 vote -
It is *literally* impossible to play a Limited Rebalanced deck on the client right now
As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.
This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and they…
1 vote -
Art Options
If you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
In general, every card should…1 vote -
End match
Everytime i finish a match the game remain stucked in the screen "waiting for server" (even if the sound in the background suggest that the game is in the homepage)
Tried to do troubleshooting for a week now, but nothing changes.
1 vote -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote -
All Numerical values Are Blacked Out
I'm reporting an issue I've been encountering while using the MTG Arena Mobile app. All numbers are Blacked out / replaced by black or blue squares. Life totals, daily quests coin values, creature's power and toughness, and any any buffs or alterations to creatures seem to be affected. I haven't noticed any card text differences, other than creatures P &T. I have updated the app, tried closing out the app and reopening it, and lastly restarted my phone. Nothing has changed.
1 vote -
Game stops responding after pressing "Play"
After update 04 feb, game stops responding after I press "Play". Android.
1 vote -
Update bugged yet again
Yet again, I am unable to successfully download the automatic update (relating to the Midweek Magic event for the week) and am therefore unable to access the game at all. This is because it gets halfway through the approximately 170 MB download and then announces that it is attempting to download 'Update 2 of 1' and immediately fails. See attached image for evidence of your updater software claiming to be downloading 'update 2 of 1'
This is exactly what it did last time (a couple of weeks ago) as well. I was then able to eventually get a proper download…
1 vote -
Card text and title missing
Game unplayable on iOS
Missing card data and text plus image is weird
Happens in deck building, opening new packs and playing
Since lormyr alchemy update1 vote -
Pack opening error
I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!1 vote
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