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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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448 results found

  1. Add ability to concede entire match in one step

    I would like the option to concede a match in a single step on MTG Arena. Currently, in the desktop application, you have to select concede, and then wait for the sideboarding screen to load before you can select concede again. On the mobile app, it is even worse, because you have to wait for your opponent to finish sideboarding, before you can select concede again. When I get tired of playing against decks like Vivi, cauldron or invoke despair or whichever deck is currently dominating standard, I simply wish to allow them to win the match and move on…

    1 vote

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  2. Assests not loading

    I am playing MTG Arena on PC. For the last few days I have not been able to load any card assets. All the cards in the game have a black face and will only occasionally tell me what the card is. As you can imagine it is difficult for me to play the game if I can't see what cards are in my hand. I have attempted to repair the game files through the app but has made no effect. I am not sure what to do to fix my game.

    1 vote

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  3. Top bar is all white and unreadable

    Sometimes after finishing a match the top bar (Profile, Decks, Store, etc.) is all white and unreadable.

    23 votes

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  4. My Profile do not move from diamond 3 in midle range not winning or loosing games

    My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.

    1 vote

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  5. Game keeps resetting all settings

    Every time I open the game, all settings go back to default (Graphics) and the main menu doesn't "remember" my last choice. It goes back to Standard Play (not even ranked), and all decks are set to 0.

    It's a minor annoyance, but every time I log in, I have to change everything back

    1 vote

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  6. 1 vote

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  7. Reward Track Bug

    I received the bonus EXP from the winter event, but did not receive the Lv 46 pack I should have with it.

    1 vote

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  8. Bug

    On mobile and, once in while if I have disruptive connection, I reconnect only to be logged out and when I log back in.
    Then
    I must install the additional 800MB package again.

    1 vote

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  9. Date format not respecting device settings

    The iOS app displays dates (for example in the Inbox) is US format (mm/dd/yyyy). My device is not setup as US and uses dd/mm/yyyy. This app doesn’t respect that setting. Please fix it such that things like this use the device settings rather than just assume everyone wants US formats 🙂

    1 vote

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  10. BO3 UI White Out graphical glitch

    This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
    This has been an issue in BLB and DSK

    27 votes

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  11. Asset Manifest Error

    I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.

    1.   Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen. 
      
    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
      
    3.   Enter the actual results you’re experiencing - Asset Manifest Error, retry?
    2 votes

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  12. Arena down, not connecting "Error Updating Data"

    I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"

    My connect was lost in the middle of an event game.

    2 votes

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  13. The arrow back to the deck doesn't work with draft decks on mobile

    They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!

    1 vote

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  14. search

    When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.

    Can we get a search box / filter on the "Play" screen?

    1 vote

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  15. App crash in quick draft match

    Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
    Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…

    1 vote

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  16. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    30 votes

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  17. Can’t use card in hand because of land playable from grayard

    If Land can be played from graveyard, on smartphone you can’t play your hand because you can’t access it with too many land in grayard. You can’t slide, destroying a lot of possibility of deckbuilding

    1 vote

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  18. full screen problem

    I have a 31:9 screen (PC on windows 10)
    I've clicked on the "full sceen" option in the settings several times but it goes back to window screen everytime I try to play the game.

    31 votes

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  19. Add Hotkey For Manually Reordering Triggers

    Hotkey Suggestion: Add a hotkey for the existing "Auto Order Triggered Abilities" setting.

    99.99% of the time auto-ordering works great and I never have to think about it. However, there are occassionally interactions that I have to remember to turn on manual triggers for (which is about ~5 clicks or 10-15 seconds to toggle) because they don't get ordered as expected.

    For example: If you put a ghostform counter on a creature using [[Kaya the Inexorable]]'s +1 ability, and then exile that creature while [[Kaya, Spirit's Justice]] is on the battlefield, the default trigger ordering doesn't transform a token you…

    1 vote

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  20. Deckbuilding Filter ordering

    Since the latest patch, when attempting to filter in the deckbuilder, the results of the filter are now flipped.
    This isn't a big deal in and of itself, however when trying to filter aganist a Brawl list, this can result in the filtered cards dropping off the bottom of the screen as shown in the attached screenshots when trying to filter for cards with Food in the oracle text. FoodFilter_TirelessProvisioner.png shows that the very top of Tireless Provisioner is barely visible with no further ability to scroll down, the same is true of The Shire which should also be included…

    1 vote

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