MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
2 votes -
Game loads up smooth with no issues, but locks up when any menu option is selected. This problem has persisted since Fridays update
Using Samsung Galaxy S20 on current Android OS
Downloaded and installed latest Arena patch
The gane loads normally and the main screen has no slowdown
When I select Play or Deck the game freezes. If I select packs if goes to the screen but when I try to open a pack the game freezes. It first tries to play the animation, then stalls out and eventually freezes. The music also starts to play on my home screen if I tab out of the Arena screen. The game has been unplayable since the patch1 vote -
All Numerical values Are Blacked Out
I'm reporting an issue I've been encountering while using the MTG Arena Mobile app. All numbers are Blacked out / replaced by black or blue squares. Life totals, daily quests coin values, creature's power and toughness, and any any buffs or alterations to creatures seem to be affected. I haven't noticed any card text differences, other than creatures P &T. I have updated the app, tried closing out the app and reopening it, and lastly restarted my phone. Nothing has changed.
1 vote -
2 votes
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Game stops responding after pressing "Play"
After update 04 feb, game stops responding after I press "Play". Android.
1 vote -
Update bugged yet again
Yet again, I am unable to successfully download the automatic update (relating to the Midweek Magic event for the week) and am therefore unable to access the game at all. This is because it gets halfway through the approximately 170 MB download and then announces that it is attempting to download 'Update 2 of 1' and immediately fails. See attached image for evidence of your updater software claiming to be downloading 'update 2 of 1'
This is exactly what it did last time (a couple of weeks ago) as well. I was then able to eventually get a proper download…
1 vote -
Card text and title missing
Game unplayable on iOS
Missing card data and text plus image is weird
Happens in deck building, opening new packs and playing
Since lormyr alchemy update1 vote -
Pack opening error
I've just received 3 Lorwyn Eclipsed Alchemy packs in my mailbox (new set released today) and encountered an error while opening one : just got an empty error with no text and "OK" button.
When I check my inventory, I only got 2 rares and 4 uncos from this alchemy set (equivalent of 2 packs) and no pack left to open. One of the packs just disappeared!1 vote -
I didn't ger an error message this questionaire is freaking useless
My pet list is not being displayed when I go set my pet for a deck
1 vote -
Season Rank after Ranked Standard
After a game of BO1 standard rank, I receive the ranked levels, but don't see the UI element to show the change. It does update in profile view from the main menu after.
1 vote -
Squee the Immortal companion display bug - the dynamite explosion is not show any more
Hi,
since the latest update that the companion Squee the Immortal is not showing the dynamite explosion anymore, he still picks the dynamite, when i click on him, and throughs it up but the explosion is not shown.
Thank you.
1 vote -
Timeless: Rofellos, Llanowar Emissary, is not displayed.
While trying to build a deck, I found a bug where Rofellos, Llanowar Emissary isn't displayed as Timeless.
Checking the deck-building screens for Brawl and Historic, it is displayed there.
This bug likely only occurs with Timeless cards, so please fix it.1 vote -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
2 votes -
Lorwyn Being Ignored
Why is Avatar still the splash screen for Arena when Lorwyn Eclipsed is the newest set? It makes zero sense that Avatar is still the front cover image for Arena, only deliberate sabotage of Lorwyn or just pure incompetence can explain this. Updating the splash screen for a game to reflect updates is something I expect a solo dev making their first indie game to do, so why is Arena failing this bar? Please fix this ASAP.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
(Bug) Text not readable on mobile
- Steps to reproduce: open app and view a quest or start any game
- Android
- White or black blocks cover large portions of text
- I can read cards and quests
1 vote -
Glitch
I have been trying to finish all the achievements the current one being cast 300 enchantments so I’m casting enchantments but the count is not going past 295 my I don’t know why but I’ve played like three games now nad cast an enchantment each time still nothing
1 vote
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