MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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223 results found
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Daily quest doesn't light up and my wins doesn't count too
Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.
13 votes -
Daily Wins and Missions not registering progress
On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.
12 votes -
sideboard
why should u be able to sidebard in bo3 just soem useless timewaste no one needs right? right?? multibillion dollar company but cant even get most crucial part of their game right well played
How to report a bug
1. Give us the steps to reproduce the bug - start a bo3- get to sideboarding - dont be able to add any cards to your deck- lose to your opponnent who brought their whole sideboard- nice !Note which platform you’re using (PC, Steam, Mac, Android, or iOS)- PC
…Enter the actual results you’re experiencing- cant add cards to my
8 votes -
Avatar/Card sleeves not changing in game when selected
Hi,
When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.5 votes -
During Best of 3 (BO3) sideboarding sometimes top UI menu crashes to white
When sideboarding in BO3 sometimes UI will "crash to white". The top bar becoming nigh-unreadable.
The effect will remain until the next restart of the game.
10 votes -
Grapeshot Storm Copies and Timer
I ran out of time after resolving Flusterstorm while targeting with Grapeshot. There NEEDS to be a faster or better way to animate resolving storm copies without worrying about losing to the timer.
My timer ran out and the remaining grapeshots targeted me instead of the opponent. Why is this? No redirect spells were casted and no other permanents affected the targeting. There NEEDS to be a “choose same target” like there is on Magic Online.
6 votes -
CAN'T SIDEBOARD ON MOBILE
Can't take out cards, only can add more. This only appeared after SOS Alchemy patch.
7 votes -
Can't log in authentication failed
Game keeps saying that servers aren't responding authentication failed 3/27/26 on android. Cleared data, restarted phone, and uninstalled and reinstalled. Restarting after each action.
9 votes -
unable to log in then something weird happens
i cannot log in i was playing then a game ended i won and then timeout it failed to log in when i try to reconnect and when i try to reconnect this weird thing happens
10 votes -
Unable to remove cards in Bo3
After updating my game to version 2026.59.0.6120.1270750 on the android play store, I played two best-of-three ranked standard matches. In both matches, in between games, I was able to click on cards in my sideboard to add them to my deck, but unable to click on cards in my deck to move them from the sideboard, resulting in being forced to play with a deck with more than 60 cards. This included both cards that began in the mainboard, as well as any cards added from the sideboard. I was able to click on the arrow to show and hide…
7 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
9 votes -
Didn't get monthly ranked rewards, again. Not June neither July
Start july, get 10 "Nothing" packs and nothing inside. Same june bug. Both months got mythic.
And no reset rank.5 votes -
Not Getting My Secrets of Strixhaven Pre-Order
I spent over $50 on a pre-order and it never showed up on the packs page prior to the release that I had even bought anything. I thought maybe it was just something that didn't really matter and I would still get the 50 packs I pre-ordered. But nothing. I did not get my packs. Just to make sure that it still counted as I bought it even though my screen is still telling me to "get packs" with nothing else on it, I checked yesterday to see if it was still in the store and it wasn't. Meaning I…
7 votes -
Unable to Login Authentication failed Timeout
Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.
Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.
7 votes -
Can’t load into Main Menu
I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.
4 votes -
application can't be opened Error -50 (mac M1)
Cant open/login to the game. Tried between 15:00-15:35 GMT+1. Server status for Mac is "Operational".
8 votes -
System failing to authenticate my account or connect to the server so I can play
I played last night and when I woke up this morning it was buggy and not allowing me to enter the game so I closed the game and verified it and now it's not able to authenticate my account at all.
8 votes -
Connection Lost... - can't access the game. May 10th 2026
Can't access MTG Arena, Connection Lost.
5 votes -
Timeout during login
Ich kann mich in meinen Account nicht einloggen. Ich war gerade bei einem Pick-2-Draft und gegen Ende konnte ich mein Deck nicht bauen. Ich habe die App neu gestartet und dann konnte ich mich nicht mehr einloggen. Die Fehlermeldung lautet Timeout.
8 votes -
waiting for opponent
On mac, start a direct challenge bo3 to an opponent, then if both of you restart the game
When I am in a challenge and either player needs to restart the game as a result of the challenge bugging out (ie: opponent left at negative life total but not moving to sideboarding) the game will be stuck on the 'waiting for opponent' screen indefinitely. Restarting does NOT fix this.
4 votes
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