MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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Website won't allow report player
Your support website loops when attempting to report a player for misconduct. Clicking "report player" in the articles list produces wrong instructions with the alternative to "click here." clicking there results in a page claiming I'm not logged in, even though I am. Thus there is no mechanism to report player YouPlayLikeAFgt#15689 for blatantly obfuscating the offensive phrase "You Play Like A ******."
2 votes -
Constant downloads
Why is it every time I try to load up the game there is a 150 MB download to start? What is going on with this game? This can happen multiple times in a day. WTF?
3 votes -
2D Cat Companion
During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.
2 votes -
Arena leaving Full Screen from 3440x1440
Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?
14 votes -
Inbox cutscenes should be skippable
When opening the message "Get ready for Edge of Eternities" in the inbox, a non-skippable cutscene starts playing. The settings menu can be opened with the Escape key, but none of the elements in the settings menu can be interacted with.
- The cinematic should be skippable.
- The settings menu elements should do something when clicked.
Steam version
Workaround to skip the cutscene is to close and re-open the game.
2 votes -
black screen
Will see loading screen on start up, but afterwards, will see black screen.
Mac os Sonoma 14.5
14 votes -
Cropping bug on 2560x1600 (16:10) resolution on Windows
I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…
2 votes -
This Company ignores reports. Don't pay any real world money until they respond!
The interface is buggy.
Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…
4 votes -
Not able to buy gems (Steam version)
When I try to buy gems through the Steam version of MTGA, the store page shows the options, but when I click on the price to buy them, nothing happens. I don't get an error message or anything. It's just that nothing happens. Is it possible that it may be because there are no paid DLC options in the Steam store?
7 votes -
UI Glitch, unreadable tabs and sideboard
After playing 1-3 games of Bo3, the UI on the main page will glitch with the top of the screens with the tabs being unreadable. If viewing the sideboard, all sideboard cards will be white with # of cards also being unreadable
8 votes -
updating data
It says : "Error Updating Data - Please check your connection and try again".
after a new patch launched on Jan 26th.
I think this is a bug.
Thank you for your time and patience
69 votes -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Ranked,…
6 votes -
Robot companion bug
The robot companion is messed up.
3 votes -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Card sleeves bugged
User interface is broken,
Despite having a card sleeve selected I have the ugly scuffed sleeves appearing on my card faces. If this is an April fools it is idiotic to enable without a simple off switch.
I had time for a premium draft today and decided to do something else because the game is bugged.
Related to this being able to suppress your opponents bling (like you can with emotes) would be a great quality of life improvement as they could still enjoy their companion and sleeves while you could skip them. With ever expanding options there are a…
4 votes -
Resolution issue
2560 x 1600 Resolution Cutting off Card Text on Screen
Please make the text fully visible at this resolution.
7 votes -
BUG: can't reconnect to a game without closin Arena
During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.
10 votes -
Didn't get daily quest exp & money
Didn't get today daily quest exp & money. I even tried logging out and restarting the game but nothing happens.
18 votes -
Recommended Achievements
While it is nice to get recommendations for what achievements are closer to completion and could be pursuit for that, it makes no sense to have all three tiers of the SAME achievement recommended. For example, if I have not completed the Vanquish the Week I achievement, why are Vanquish the Week II and III recommended alongside it? This takes up three slots where one would suffice. It would be better to just recommend the lowest uncompleted tier and use the other two slots for other achievements where progress is being made.
4 votes -
Full Screen Issue
When changing the screen setting to full screen after completing any game mode the screen will come out of full screen mode and has to be selected again.
8 votes
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