MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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Unable to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
Thanks
31 votes -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
13 votes -
cant join games
I cant join a games. It stays on the loading screen/ qu
3 votes -
Unable to reconnect to game
On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss
6 votes -
game goes from full screen to windowed mode.
Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.
It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.
6 votes -
Companion hidden
Companion is now hidden behind the camera on iphone 15…. This is a big deterrent to getting more companions.
3 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
Osteomancer ability still doesn't work
Osteomancer Adept (BLB)'s ability still doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures. Because no non-creature card is left in the graveyard zone you cannot select your graveyard to pay for forage. Instead all your graveyard appears as castable cards.
This problem has been reported more than two months ago and it still exists, how is this still not fixed? Reporting again in the hopes it gets attention. Adept is the only rare and by far the best card in my BLB quick draft deck. Would be nice to play…6 votes -
Bug: Osteomancer Adept UI doesn't allow casting
Osteomancer Adept (BLB)'s ability doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures.
10 votes -
Bug: Can't equip more than 9 phrase emotes.
The bug that causes stock phrases to count against number of phrase emotes you can equip is apparently back. Can only equip 9 phrases. Please fix. I didn't spend time and resources to be unable to use what I gathered.
16 votes -
Starting/Ending a Match Kicks Out of Full Screen
My client updated this morning to 2024.40.30.6688.1090994. Now the client will not stay in full screen mode. I run 3440x1440 display. When starting or ending a match the system kicks it out of full screen and into a 2560x1440 window.
7 votes -
Not receiving stats in my email
Opted in for email stats
Enabled promotional emails
Never got my stats
It’s been three seasons7 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
24 votes -
Waiting For Server
I Have Re-Installed The App, Logged Out & Back In Several Times & Tried On Many Different Days. I Can Download The UpDates No Problem, But CanNot Log In. Waiting For Server Has Been Killing This App For Too Long. Please Fix This.
Thank You!
7 votes -
Game keeps crashing
Playing arena on iOS (iPhone). Keeps crashing several times during matches. Almost lost due to being timed out. I have uninstalled/reinstalled but it hasn’t fixed the problem. Was working great before the recent big upgrade. Very frustrating
26 votes -
Bandit's Talent
When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards
7 votes -
Tinybones the pickpocket not working
This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.
12 votes -
Cannot connect to server
It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
Is my account corrupted?
Please give feedback how to overcome this obstacle.27 votes -
MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma7 votes -
Transparency with RNG, algorithms, test results
A few months back I recorded 1000 of my b01 ranked games, including land draws as a proportion of cards seen (drawn/scried/milled/whatever was on top of my deck). I calculated the probability of that land draw using a hyper geometric calculator. I assumed the odds of land draws should follow a normal distribution with the mean being a land draw that is proportionate to the lands in the deck.
I found that games were more likely to be .5 standard deviations away from the mean, in each direction, than they were to be close to the mean. About 22% chance…
6 votes
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