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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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448 results found

  1. Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought

    Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.

    3 votes

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  2. Daily wins I didn't play

    When I logged in for the first time today I was rewarded with 450 gold, and my daily wins were at 3/15.

    4 votes

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  3. Bug

    Since last tuesday I can’t use MTGArzena in my mobile (Android)
    The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
    It stays freeze on loading the page i clicked on.
    I have a power cube deck but canette play it
    I missed last events
    I miss my goals
    It becomes really annoying
    What can i do to fix it ?
    Thanks

    3 votes

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  4. Error code -1

    Error code -1

    Will not let me log in

    “ A unexpected problem occurred (Error code: -1). Please try again.”

    6 votes

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  5. Sprite bug on main UI

    An an annoying 'Sprite' is repeating the same three phrases when I login or return to the main UI after I finish a game

    3 votes

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  6. "Show Phases" Option Not Working

    After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.

    3 votes

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  7. black screen pc and mobile

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    3 votes

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  8. Feedback button.

    Please, there's still a lot of friction when submitting program improvements and bug reports. Add a button to the program itself, always visible in all sections where a form opens for submitting feedback. With AI, it's now much easier to categorize all received messages and prioritize them.

    2 votes

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  9. Game Won't Stay Fullscreen

    Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.

    15 votes

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  10. Sideboarding causes menu bar to turn white

    Whenever I play a BO3 and have to sideboard, the menu bar at the top turns white during sideboarding and stays that way until I restart the client. In-game everything looks fine. But during sideboarding and when I'm finished with my match, it looks like that. Thank you.

    6 votes

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  11. Unable to open game - error updating data

    The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.

    3 votes

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  12. 3 votes

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  13. Companion inaccessibility

    Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.

    49 votes

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  14. Give option to remove feedback intersticial.

    I get tired of skipping the request for feedback. I’ll bet other people keep hitting that too. If iI’m right, please use that information as it was intended please and offer folks a way to toggle the feedback request feature.

    2 votes

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  15. opponent stack.

    My opponent filled the stack with over 200 triggers so I pushed the resolve all, the game ran through my timers while i was unable to respond to my opponent. using all my timers resulted in the game not allowing me to respond during combat. The game becomes highly abuse-able if some?one can control there opponents timer. If i click auto-pass and have zero control of game actions, how am i using my timer?

    6 votes

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  16. Won't load

    At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.

    2 votes

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  17. App crashes on startup (Android)

    Steps to reproduce:
    - open the app

    Platform: Android 16

    Expected result: there's a loading screen then the landing page opens

    Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes

    2 votes

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  18. Uninterrupted Slow Death

    On Android. Bloodthirsty Conqueror and Starscape Cleric, when one joins the other on the battlefield, will deplete you from all your life regardless of total. One causes you to gain a life when an opponent loses a life, the other causes when an opponent loses a life, you gain a life. Results in you losing your entire life total, one point and a time while they gain your entire life total, one at a time, back and forth in a kind of demented syzygy. Uninterruptable. Unsure if that's how that mechanic really works, I can almost see the code, but…

    2 votes

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  19. visual

    Visual bug where card faces are not apparent.

    3 votes

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  20. Good Morning, No Servers...

    I was logged in, girlfriend could not log in on her computer and profile. She tried everything. I was playing fine but I logged out and logged back in to NO Connection. Now i cant play either. SERVER DOWN, website lies. Please FIX. 9/28/2025@1231p est.

    6 votes

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MTG Arena Bugs & Product Suggestions

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