MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Art not showing
Since an update to Android that I received on February 24th, art aspects across the app aren't showing up correctly.
Kind of hard to play when vital game information can't be seen.
3 votes -
Major Graphic issues with latest Android update feb 24, 2026
The fonts are unreadable.. and graphics are missing..like nunbers representing health and power/toughness on cards! This is required to play the game I have put money into...
I highlight the bugs in this video of 1 match.
https://youtu.be/i3pJtJuduskI restarted my phone and then recorded the match above. The issue is not going away.
Please help.
3 votes -
Digits and names "censored".
Hi, after this "green sewers" update something like this appears unabling proper display of digits. Any troubleshooting?
2026.57.0.5694.1241037
2 votes -
Since today update i cant enter the game on ipad
Since today update i cant enter the game on iPad. Ver 2026.57.0
3 votes -
sparky
Steps to reproduce the bug. Access my account and go to sparky's challenge. Pc or Android.
Sparky won't let me finish out Sparky's challenge. I tried it on Android and PC either way it won't let me complete it despite getting 8 wins. It would be expected for the challenge to eventually end.
1 vote -
Get rid of sparky you absolute troglodytes
I know it's already suggested but you should actually implement it. How hard is it to remove one annoying sprite from a game? Is that a load bearing annoyance?
2 votes -
Unable to connect to server from Epic on Mac
Unable to log in via the MAC app currently it tries to connect then times out
4 votes -
The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!
So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.
Please don't ever do this again!
4 votes -
Spark Tutorial Fairy Stuck
The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.
2 votes -
Black screen after upgrade to version 2026.55.0.5391
I just updated th 12th of January to the new version 2026.55.0.5391 on a Android 16. After pasing all introduction screen of initialisation I get just a black screen wothout any information
4 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes -
Lag on Android phone - 18 Feb version
Hi,
Arena has been running fine on my phone for a few years now.
With the latest patch I'm getting awful lag, to the point where I can't start a matchWondering if anyone else on mobile is experiencing the same
2 votes -
Friends list bug
Help my friends list show everyone offline all the time
2 votes -
Ambient Audio
In some games, ambient audio is not attached to ambient slider, but SFX slider. In order to hear card effects and normal interface sounds, the ambient sound is deafeningly loud.
1 vote -
Please fix the audio bug with Rooms
Please fix the audio bug when a Room is on the battlefield
How to reproduce the bug :
- Play against someone with a Room on the battlefield
- The Room makes a loud sound whenever you do anything, even if the Room is not under your control
- It is the sound that the Room normally does when it enters. Instead, it does this sound every time you try to do anything, for example casting spells
- This bug has been going on for so long, I am begging please fix it, it is so, so annoying... I sincerely…2 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
Card Sleeves Do Not Apply
Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)
2 votes -
Unable to connect to server 2026-03-28 02:50 AM
I started a Premier Draft event at approximately 2:45 AM on 2026-03-28. After confirming my Pack 1 Pick 1 selection, the pack icon next to my player name didn't disappear. I waited 30 seconds or so before exiting the draft screen to try entering again, to confirm whether it was just a visual error or a network issue. I reopened the Premier Draft event page and was presented with the Play Blade option to begin a new draft, which prompted me to exit and restart the client. Now I am unable to connect to a server since the initial restart…
2 votes -
Alernate styles not showing correctly
There's a bug with alternate styles not showing correctly when in token form.
Overlord of the Mistmoors doesn't show alternate artwork in token form.
Dollmakers Shop doesn't show alternate artwork on the stack when casting.
Donatello, Gadget Master doesn't show alternate artwork in token form.I'm on mac and iPhone.
Expected results are for the alternate artwork to always be present during gameplay when selected in the deck.
Screen shots attached.
I have not found a workaround.Thank you
1 vote -
Why can’t I use a mythic wild card to make the Korn Planeswalker? It shows up under the mythic rare category but it’s asking for a rare wild
Please just make it so that only mythic VERSIONS of cards show up not just cards that have mythic versions because it’s not cool being unable to exchange wildcards for cards that should be obtainable
1 vote
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