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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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876 results found

  1. cant log on

    I can not log on. it says there is no connection, but my internet is fine.

    3 votes

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  2. アップデートのインストールに何度か失敗した

    それらのアップデート後のインストールに何度か失敗。
    ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
    Sep 17, 2025
    No incidents reported today.

    Sep 16, 2025
    Game Update - Through the Omenpaths Prepatch
    Completed - The scheduled maintenance has been completed.
    Sep 16, 18:30 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 16, 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2025.52.00 game update, containing the Through the Omenpaths prepatch.

    📥 Small download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    📝 Patch notes soon after.
    Sep 15, 20:31 UTC
    Live Incident - Game Instability
    Resolved - This incident has been…

    1 vote

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    3 comments  ·  User Interface  ·  Admin →
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  3. Etali, Primal Conquror not casting on enters as intended

    when Etali enters you are supposed to be able to cast the spells but what is happening is no UI with the cards showing up which ends up only letting you pick 0 cards in order to resolve the ability as no options are showed

    3 votes

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  4. screen

    Every time the game switches "modes" (e.g. goes from loading screen to battle or from battle to defeat/win screen the game goes from full screen to windowed mode.

    37 votes

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  5. Top Section of Screen Graphical Error (Visual Bug)

    After playing the game for some time, sometimes after 1 game, the lobby screen glitches out with white boxes where the graphics should be.

    2 votes

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  6. Asset error

    I've spent real money on this game and now I can't log into mtg arena please fix this problem

    4 votes

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  7. I appear to have a draft token, but I can't use it.

    In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.

    3 votes

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  8. final showdown

    i cast final show down for all its cost. the 1st states all creatures lose abilities, but when it destroyed (3rd cost) earthbend lands they returned to the battle field from the graveyard as lands. this defeats the purpose of the `1st cost then

    1 vote

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  9. Client goes from fullscreen to windowed every game

    Everytime I start or finish a game the client goes into windowed mode, so I have to go into settings and change it back to fullscreen.

    30 votes

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  10. Zuko, Conflicted formatting of text does not include line breaks between modes

    There are no line breaks between the modes that you choose on Zuko, Conflicted. It looks terrible.

    2 votes

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  11. full screen

    1. Give us the steps to reproduce the bug

    Scenario 1. When joining games
    Step 1. Settings > Graphics > Full Screen
    Step 2. Click play to wait for a game
    Result. Game gets out of Full Screen

    Scenario 2. When leaving games
    Step 1 (in game). Settings > Graphics > Full Screen
    Step 2 (after the game ends). Leave game
    Result. Game gets out of Full Screen

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC

    1. Enter the actual results you’re experiencing

    Game gets ouf of Full Screen automatically

    1. Enter the expected results of the feature

    Game…

    32 votes

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  12. Information of card is trimmed when right click on Windows 1900 x 1200

    I am using the Windows client on Windows 11, with a screen resolution of 1920 × 1200.
    When this resolution is selected and i am playing a game, if I right‑click on a card to view its details with zoom, the card is displayed at the edge of the screen and the image is trimmed, making it impossible to read all the information.
    To see the full details, I have to go back to the settings and change the resolution to 1920 × 1080. However, after doing so, black bars appear at the top and bottom of the screen.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  13. Emoji BUG - Certain purchased Emoji's are showing up as a blank white box.

    A new bug has arisen with emoji's starting with the most recent update.

    Certain purchased Emoji's do not show up properly or show as a blank object or white square/circles. Cannot be clicked on during a game or otherwise but can still be selected as an Emoji under your profile.

    2 votes

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  14. Omniscience Alternative Art doesn't display properly in game.

    When using the Foundations alternative art style for Omniscience, the card displays correctly in hand, but on the battlefield the art is incorrect.

    2 votes

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  15. Unable to get collection : what have i to do to resolve? the problem is frequent almost daily

    Unable to get collection : what have i to do to resolve? the problem is frequent almost daily

    8 votes

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  16. Black Pixels in Home and Profile Menu

    Whenever I go over any 3D object it leaves a bunch of black pixels when I move the cursor away from it(when the object leaves the screen) and the Profile Page is also almost full black due to the pixels.

    I'm playing on Laptop (Galaxy Book edge 4 powered by Snapdragon)(via Steam)

    1 vote

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  17. Cosmetic Visual Bug

    So, I pre ordered the mastery pass, but when I got it, I just saw black.

    2 votes

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  18. Infinite loop bug

    Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.

    1 vote

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  19. unable to get collection

    When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.

    8 votes

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  20. mac client crashing

    With the newest update (8/1/2025) The mac client always crashes on startup. I've tried fresh reinstalls and reboots, etc. Nothing works.

    4 votes

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