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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1513 results found

  1. Japanese UI doesn't reveal chosen modes when your opponent cast Three Steps Ahead

    If you are playing under the Japanese locale and your opponent cast Three Steps Ahread, a spree instant, MTG Arena always highlights all three modes (i.e., no modes are grayed out) on the stack regardless which modes the opponent chose. Of course, you could know the chosen modes by examining which lands were tapped to cast it or whether it was targetted (and what is the target if any), but it is very inconvenient (and can be a big handicap) for Japanese-speaking players.

    The behavior may be common to all spree cards (or even to non-spree modal cards), though I'm…

    2 votes
    2 comments  ·  User Interface  ·  Admin →
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  2. Main menu top buttons and icons becoming full white and messy.

    Sometimes after returning in the main menu after a game, the top of the menu is getting full White and buggy, although the buttons still work.

    4 votes
    0 comments  ·  User Interface  ·  Admin →
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  3. UI interaction causes crash

    After the newest 9gb update, any time I open the game (on Windows), hovering over any interactable element in the UI causes the game to crash. Uninstalling and reinstalling has had no effect on the issue. It goes without saying, but the game is completely unplayable.

    13 votes
    0 comments  ·  User Interface  ·  Admin →
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  4. MTGA crashes

    Since the latest update earlier this mtg arena keeps crashing repeatedly after seconds to a few minutes using it.
    i play mtga on mac via epic games.
    i add a log i captured on arena after restarting immediately after a crash.
    i already tried deinstalling an reinstalling arena and the epic client.
    when shutting down arena i receive the following error report (full report to long):

    Process: MTGA [24946]
    Path: /Users/Shared/*/MTGA.app/Contents/MacOS/MTGA
    Identifier: com.wizards.mtga
    Version: 2024.40.30 (0)
    Code Type: X86-64 (Native)
    Parent Process: EpicGamesLauncher-Mac-Shipping [24357]
    User ID: 501

    Date/Time: 2024-09-15 14:08:50.1156 +0200
    OS Version: macOS 13.6.9 (22G830)
    Report Version: 12
    Anonymous…

    12 votes
    1 comment  ·  User Interface  ·  Admin →
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  5. Tiny Bones Sleeve

    Since the last update, the Tiny Bones bundle sleeve is just missing. Doesn't show anywhere in the game. I just left with a standard placeholder.

    19 votes
    5 comments  ·  User Interface  ·  Admin →
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  6. The program MTGA.exe version 2022.3.42.52074 stopped interacting with Windows and was closed.

    Since the recent update, the application crashes frequently throwing Microsoft COM exceptions. It is concerning that the Arena status page shows all platforms as operational with no reported incidents today when this is clearly not the case.

    12 votes
    1 comment  ·  User Interface  ·  Admin →
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  7. MTGA Crashes after doing specific actions (Mac)

    After the latest maintenance, MTGA has been crashing for me. Immediately after the maintenance and up until the mini-patch which customer support informed me of, this had included graphical glitches of flashing and noise across the screen. After that patch, things have improved, but certainly have not been fixed.

    In order to trigger the crash, I've been able to consistently reproduce it by hovering over a daily quest as if to reroll it (this will cause a crash even if you don't have the reroll available) or by entering the traditional draft event (where you would pay to buy a…

    12 votes
    1 comment  ·  User Interface  ·  Admin →
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  8. Daily rewards bug

    This morning I waited for the reset of the Daily Rewards, but only one of them reset correctly. One of the two other slots is still showing the hourglass (now with 22 hours left until reset), and the other slot is simply showing a reward track progress. The result is that I only have one new Daily Quest/Reward. Could you please fix this?

    1 vote
    2 comments  ·  User Interface  ·  Admin →
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  9. Card look changed to looking like highly

    Following an update, my cards now look like they are highly played, instead of looking near-mint. I've tried restarting the client, reinstalling the client, changing card style in the deck building and they all stay looking the same, highly played look

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  10. Need of Professional pedicure tools

    Yesterday, I am thinking about upgrading my nail care routine and want to invest in professional manicure and pedicure tools. I am looking for high-quality tools that are durable, easy to use, and provide salon-like results at home. Do you recommend a good set or brand for these tools?

    1 vote
    4 comments  ·  User Interface  ·  Admin →
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  11. Room unlocking \ entering sounds playing constantly

    The SFX for unlocking a Room play constantly, whenever I take any action after a Room enchantment was played by my opponent and then a second one with the same name and door unlocked was played.
    The sound started playing for almost each action as soon as the Rooms stacked on each other. This includes just targeting the room with my mouse, assigning attackers, casting creatures or spells targeting a creature.
    It seems that each additional Room in such stack makes an additional sound, making the issue even worse.

    Repro: 10/10
    1. Play a game with multiple copies of the…

    8 votes
    3 comments  ·  User Interface  ·  Admin →
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  12. Cascade Event Visual Bug

    The cascade event has a visual issue where cards played will visually "freeze" in their stacks and make it impossible to select other cards on the battlefield. Cards played several turns ago are stuck in the middle of the screen when they should have been cleared from the stack.

    Here are some steps to reproduce the issue:
    1. In a cascade event, opponent plays a card like a Planeswalker which has multiple actions.
    2. Cascade allows the opponent to play another card.
    3. Opponent takes a Planeswalker action.
    4. Bug: at end of opponent's turn, visual assets do not clear…

    5 votes
    0 comments  ·  User Interface  ·  Admin →
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  13. Visual bug

    Lots of new visual bugs with recent update.

    5 votes
    0 comments  ·  User Interface  ·  Admin →
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  14. How to Write a Lab Report Conclusion?

    I’m almost done writing my lab report, but the conclusion has me completely stuck! I’m not sure how to wrap everything up effectively—what’s the best way to summarize findings without repeating everything? How do I make it impactful and tie everything together? Any tips or strategies for crafting a strong conclusion would be a huge help!

    1 vote
    4 comments  ·  User Interface  ·  Admin →
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  15. game crashes when loading any other screen than the start page

    i am able to load into the start page with the play button and all animations working but if i click play or decks it immediatly crashes(windows) i also have an mtg assistant but have no clue how to get rid of it i have been trying for awhile now

    12 votes
    0 comments  ·  User Interface  ·  Admin →
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  16. Repeated Authentication failing

    Repeated Authentication failing Feb 18th 2025

    4 votes
    0 comments  ·  User Interface  ·  Admin →
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  17. "Resolve All" still consumes timer

    I don't understand why my timer is counting down when I clicked "Resolve All".

    Players should not their timer tick down when they click "Resolve All".

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  18. game not working properly after new update (nov 12/24)

    cant "open" packs or get rewards, game lags out and crashes.

    tried to do a sealed, same problem. could claim rewards by quitting arena and then reopening... but with sealed it forgets that i have opened the packs.

    tried to do a draft but it never showed me the cards and timed out for every pick for about 6 picks before crashing.

    i don't know what to do and checking on reddit it seems like noone else is having this problem

    3 votes
    5 comments  ·  User Interface  ·  Admin →
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  19. 判定のバグ

    判定のバグがあったようだが、詳細ログをとっていたら、75MBほどある。

    1 vote
    5 comments  ·  User Interface  ·  Admin →
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  20. freeze

    Bonjour, depuis la dernière mise à jour, je ne peux plus ouvrir les boosters dans l'onglet approprié. En effet, la page du booster se fige avant son ouverture et windows me demande soit de fermer le programme, soit d'attendre que le programme reprenne.

    12 votes
    0 comments  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues