MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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278 results found
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Lunar convocation interaction with unholy annex
The game auto-sorts lunar convocation to resolve after unholy annex. When you manually sort ability’s (to lose life from unholy annex first before lunar convocation resolves), the second effect from lunar convocation fails to summon the 1/1 bat creature. Life was gained during the turn. Multiple tests with this interaction result in the same outcome.
1 vote -
Voice missing from lines
As I went through the newly added content for the Fractured Reality box, I had decided upon purchasing some voice lines for myself, as I had no voice lines and liked the phrases and colours of the new emotes.
It was much to my dismay when I went to equip them that all but one line was voiced. Imagine my annoyance at having all but one work. I noticed the time, went to look at the MTGA status page and noted that it was still reportedly under maintenance, and so I chalked it up as a temporary issue that developers…
2 votes -
Disconnect during draft
While drafting reality fracture my client disconnected and I was left with only the automatic picks for packs 2 and 3. I attempted to reconnect multiple times, but each time the screen would go blank and show a spinner with the "Connecting to server..." message. Is it possible to cancel and refund the draft pass that was spent?
2 votes -
Scrolling on Mac has been broken for years, and never fixed
As multiple sources show (like https://www.reddit.com/r/MagicArena/comments/u47dfi/am_i_missing_something_or_is_the_macos_client/) and despite the questionable closing of similar reports (https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50835080-scrolling-doesn-t-work-on-mac), and of course in my own experience of many years with MTGA, scrolling has never worked on macOS. You cannot scroll in the store as the most minuscule move on the wheel/trackpad will jump to one end or the other, leaving as the only option to try to hunt for the dark-on-dark scrollbar and drag it, same when browsing card in the deck builder, even though the arrows are an acceptable, but not comfortable, workaround. You would think that such a simple…
3 votes -
Darklight Phineis not triggering TWICE on same game even when two creatures die before combat.
In the same game, on two different turns, Darklight Phoenix was in my graveyard, two creatures died before combat, and the Phoenix did NOT return to the battlefield.
2 votes -
GAME WONT LOAD
What did you guys do to the game and it never loads anymore. Just sits there saying waiting for the server with a circle of death and never goes to the main home screen. What the f*** did you guys do with this last update? You totally f***** the game.
2 votes -
bug
PC STEAM:
after a win, on the claim rewards screen i keep seeing reality fracture booster pack as a reward. i click claim but i get no booster. very repeatable, after every win. i'm sure it's a bug because i don't see the pack on my Mastery reward step. or anywhere.1 vote -
"Full Details" for golden pack link not clickable
Under the verbiage for getting a golden pack in the Store tab, the "Full Details" CTA is not clickable.
Also, your bug reporting flow is horrid. I am sure you're optimizing for minimizing ops resources, but you're also dramatically discouraging people from flagging problems due to your byzantine path. Do better
3 votes -
Unable to See Ranked Events Bug
In the Starter Duel Deck I have won 15/3 matches, but it still tells me to resume playing. I cannot see any ranked constructed events, only Limited, and did not realize I was locked out of these and had been playing Pioneer thinking it just wasn't ranked. I cannot see Explorer or Historic events either. I have been playing Limited, but I feel my Arena experience has been severely compromised having been unable to play ranked events, and having not understood this was a bug, for such a long time.
I believe I have found it in the “Find Matches”…
2 votes -
March of otherwordly light - stuck
I've got stuck in a game when using March Of Otherwordly Light. Selected an X, game asked to optionally pick white cards for exile. At this point I wanted to cancel that move. Pressing cancel, unselecting white card, undo, everything got stuck. I've ended up in a queue of timers. Game claimed that I'm not doing anything. I couldn't cancel this operation, couldn't play the card, everything got stuck. Had to quit the match.
2 votes -
CANNOT CONNECT TO SERVER
When I load the game it goes through the beginning garbage with the blue screen. Then it goes to a black screen with a circle that says connecting to the server and it never connects to the server. It just sits there. I've uninstalled the game and reinstalled everything. Cleared the cache, etc, etc, etc. I shouldn't have to jump through hoops to play your game man. Never had these issues until Friday. Cleared the game Dad in cash downloaded 4 gigs of data got into the game and here we are again the next day doing the same thing…
2 votes -
Exit Game hangs after Logging Out
As title - attached is screenshot of what hangs. No movement from this screen via buttons, and the only way to clear screen is either close window via task bar or end task via task manager. This has been happening ever since the last update.
2 votes -
Wild card
Chrome mox card it says is mythic, I have 4 mythic wild cards to exchange but it ask for rare , if you filter you will see that is mythic but that not what is ask for redeem wild cards
2 votes -
2 votes
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Explanation text for affinity rule
For example, "Claws out" has no explanation in the app for "Affinity for Cats" in the starter deck "Cat Attack". I had to search the Internet to learn what that meant.
2 votes -
不死鳥艦隊の飛行船 がブロックのダメージ解決時にトークンかわかりにくい
Give us the steps to reproduce the bug不死鳥艦隊の飛行船のトークンではないカードとトークンでブロックが指定された場合にどちらもカードのように見えてわかりにくい
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)ＰＣ
Enter the actual results you’re experiencingスクリーンショット参照
Enter the expected results of the featureカードとトークンの見分けができた方がいい
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.ダメージが自動解決されたらそのときはカードの方からダメージが入って、トークンが残った とりあえずそれでいいかな
1 vote -
Issue with UI prompts
Opponent played Nashi (ward 2) with a Cavern of Souls. I played a Mana Leak I had taken with Siphon Insight to counter it (stupid move, I know). The interface asked me if I was sure, but stated it was because the unresolved spell has Ward 2 and I would need to pay that cost if I targeted it
2 votes -
menu graphics became white squares
after finishing a dradt all of the images of coins and gems, as well as the menu icons at the top, all either became white or had strong white discoloration
1 vote -
Annoying orb trading process
Usually when I buy the mastery pass I already have earned all the orbs and trading them one by one is too slow and annoying. It takes a lot of time and it is for the art of some cards I don't know I'll end up using. It would really improve my experience if I could select the ones I want, or an option to select all of them, and then send the array to make a single trade
2 votes -
Difficulty when trying to remove cards after mulligan
iPad,
I usually have to make 5 or 6 attempts to remove one card after a mulligan, it seems to be that dragging the card is causing the zoom in to trigger - or possibly dragging too close to the library stack while trying to get it to the other side of the library.2 votes
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