MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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199 results found
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iPadOS Experience is B.R.O.K.E.N
The iPad experience has had so many issues for months, I have reported it several times but nothing is getting fixed. You can’t search for cards, the search box is unresponsive. You can’t rename your decks , totally unresponsive. Now with the latest season rollout it won’t even prompt me to download the update, just perma-spins without any prompt or feedback, so now I can’t play on iPad at all. FIX YOUR PRODUCT PLEASE AND DO BETTER QA… so frustrating…
iPad OS version is 26.5.21 vote -
Gollum Companion Issue
The new Gollum Companion has graphic issues on PC. When he leans forward he has hair, but when he is back in his normal position he is completely bald (and slightly unsettling in look). This only seems to happen in full screen mode when Gollum is partly off screen (due to windows resolution) In windowed mode, no issue. On mobile versions, there is no issue.
2 votes -
MTGALauncher hangs at startup on Windows PC
The MGTALauncher hangs at startup, cannot install or update the app on Windows PC. I deleted all files and uninstalled. Ended all MTGA related processes and tried a fresh install. Same issue. I can get the installer to create the MTGA folder and the MTGALauncer but the MTGALauncher.exe hangs and does nothing. I can see the process running. Turned off firewalls to verify as well.
1 vote -
Crash on opening the game: Mac Tahoe 26.5
Hello,
I'm reporting a crash that occurs every time I launch MTG Arena on my Mac.
System info:
- App version: 2026.59.20
- Device: MacBook Air (Mac15,13) – Apple M3, 16 GB RAM
- OS: macOS 26.5 beta (25F71)
- Architecture: ARM-64 (native, not Rosetta)The app crashes approximately 20 seconds after launch, after the "loading initial screen", before reaching the main screen. The exception type is EXC_CRASH (SIGTRAP) on the main thread, originating in UnityPlayer.dylib and GameAssembly.dylib.
I attach the mac log error. And the log found in the wizard of the coast folder.3 votes -
Arena iOS disconnect, after reconnect all my lands showed they were tapped.
During a ranked game in Arena on iOS, I might have lost WiFi connectivity. Once I reconnected - I had missed my opponents turn - during my turn it appeared all my lands were tapped. They were not actually it was more of a visual bug. I didn’t act in a way that I would have had I understood my lands were not actually tapped. Game losing turn.
2 votes -
Connection failure during client boot results in redownloading assets.
Whenever the client boots, if there is no internet connectivity I get "Error Updating Data: Please check your connection and try again.". However, after reestablishing connection the asset retrieval always fails and the game re-downloads 1.4GB of assets. Bug reproduces every time so should be easy to check.
I have checked my SSD in crystal disk info and no problem was detected. OS is Windows 11 Home 25H2 26200.8875 Windows Feature Experience Pack 1000.26100.334.0.
2 votes -
Product suggestion
Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.
2 votes -
Intermittent Authorization Issues
Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.
The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…
2 votes -
Color Challenge stuck on Resume
I have completed the color challenge but the system has not recognized it and cleared it out for me.
3 votes -
OnStream for FireStick
Installing OnStream for FireStick allows users to enjoy entertainment on larger screens while using the familiar Fire TV interface.
https://onstreamza.com/onstream-for-tv/1 vote -
Help guide formats not formatted correctly
Opening the help guide to look at format descriptions the images are displaying over the text and making it unreadable. Using android Galaxy fold
2 votes -
Fixed Text Rule Size
Every time I start up the game, I ensure that Fixed Texted Rule Size is checked.
However, when I enter into any event, I find that the text size is still too small, and that the box for Fixed Text Rule Size is unchecked.
This causes a lot of frustration as I find myself constantly getting timed out because I am trying to read the text on the card.
Why does this keep happening? It is making the game practically unplayable for me.
Why not implement an option that allows the user to select from a range of type sizes…
2 votes -
Jumpstart error
I started a jumpstart after paying 1000 coins. I choose both of my packs, then it sent me back to the home page. I tried to go back to jumpstart and it shows only my first packet and won't let me confirm or start playing. I am on Android Pixel 9 pro. App is up to date. I tried to verify the game files and this didn't fix the issues
1 vote -
Hide more alternate art styles for readability
There is a MTG arena setting to hide alternate art styles. It's meant to be for accessibility, readability, and recognisability. But it doesn't hide enough art styles.
One obvious example of this is the FF Cecil Harvey, which shows white text on half white/half black card art. It is almost unreadable, particularly at small text sizes.
Art like this should be hidden.
2 votes -
Hide more alternate art styles
There is a MTG arena setting to hide alternate art styles. It's meant to be for accessibility, readability, and recognisability. But it doesn't hide enough art styles.
One obvious example of this is the FF Cecil Harvey, which shows white text on half white/half black card art. It is almost unreadable, particularly at small text sizes.
Art like this should be hidden.
2 votes -
Zero cards in library draw
•This is a bug report, not a product suggestion•
Opponent misordered triggers while endurance was on the stack. Several card draw occurrences happened with risen reef before endurance trigger was reached. The match should have ended there.1 vote -
best of 3
Ok it's been like 3 years for that "screen goes to white" bug on best-of-three matches. It's SO annoying. I get that resources are limited, I get that bugs take time to fix, but it's been YEARS.
2 votes -
Cloak and Dagger UI is too confusing
After casting Cloak and Dagger on three separate occasions, I still have no idea how to exile the target creature on the battlefield. The creature selection is easy enough. The hand selection is bad. I cannot Submit 0, I can only Decline or Submit 1. Even after submitting 1 from the hand, I still can click Decline afterwards (as would seem prudent give the previous step was hand selection) and then nothing will happen. This unintuitive design likely cost me an entire draft worth of games. Please make it more clear. This is a terrible experience for user.
2 votes -
Auto-Selection of Bot or Timeless Game
The game interface keeps selecting "bot" or "timeless" games without my choosing them.
I almost always play standard and never never choose to play timeless or choose to play against Sparky, but for some reason the game selection keeps defaulting to timeless or bot game selections. It seems like editing a deck might be a trigger for defaulting the game type to a bot game?
Either way, I much prefer the previous practice of making the default type of game whatever that deck had done immediately before, unless an alternate selection is made. Playing a jank standard deck in a…
1 vote -
navigation
Basic navigation on events is frustrating. I launch MTG Arena, I see the homepage. If I click on Play, I can see the Events tab and filter for category I'm interested in, which is great. However, if I click on any of the events and want to choose a different one instead, clicking the Back arrow takes me back to the home page. Then, I have to open the Events page again by clicking the Play button and reapply the filter I had chosen. Back arrow should go "back", not "home".
1 vote
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