MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
225 results found
-
stalling and cards appearing blank
Since downloading the most recent update, Arena has been stalling out with the cursor turning into a little blue circle. When I can get through to start a standard Bo1 game, I get a 7 card hand, but can't see what any of the cards are (see attachment). I also can't click on anything. It's very weird, but it's happened 4 or 5 times today and restarting the game hasn't helped. I have been able to play on my phone with no issues.
1 vote -
Stability has got worse since I last played
The game has always been bad at reconnecting, but recently it has got much worse. Now, if I swap apps for more than just a moment (5s is too long), I drop the connection and need to restart the app (it will not succeed otherwise) which of course takes ages.
I used to be able to multitask without dropping my connection - my only worry was exceeding my phone's ram, having the phone kill the app while backgrounded and having to wait out the long initial load (including the unnecessary reconnection animation while I hear my rope burning away…
2 votes -
Graphical setting not saving
I am currently using Windows 10 and the graphics settings remained where they were after setting the graphics as low as possible, but every time I start the game it resets the resolution. The resolution resets every time a game is entered, and when the home screen launches. I didn't think this had to be a product suggestion. I just assumed it was saved to some ini file like with every other game in existence.
1 vote -
Missing Gems
I just notice missing gems. I first though my kid was spending them. But missing more now. Lost over 4k gems. Please help.
1 vote -
play button
Play button on the home page is not working, clicking does nothing. Once in a game the bottom right button for No Blockers, e.g., also isn't working.
PC
1 vote -
Graphical glitch on Fog Bank card
Incorrect Z-index on the red outline (Fog Bank)
Platform: Steam on Linux (Arch)
Steps to reproduce:
1. Cast Fog Bank
2. Hover over a card in the hand1 vote -
WOTC keeps bugging my game with small downloads that make it crash
WOTC has done this so often that I've unistalled and reinstalled the game DOZENS of times. If they don't like the way you play, or react to their garbage algorithms...and especially if you don't pay them in-game money...they will maliciously and intentionally force you to download bugs that crash the game. I will add pictures for evidence to this post EVERY SINGLE time they do it. They should be outed for the greedy, malicious, petty idiots they are.
1 vote -
Visual Bug Toxic Deluge
Visual bug where my opponent used Toxic Deluge and a creature was left on the battlefield with -x/-x. Seems to be visual only as I could not interact with the creature. Happened twice in one game while on an Android os.
2 votes -
Hofri Ghostforge + token doubler
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
1 vote -
Visual Bug - Creature Remains on Battlefield after being exiled
Visual Bug - creature remained on battlefield after being exiled with Kozilek's Command. There was a lag spike and when it returned, my creature was on the battlefield and I was unable to target it. It took me multiple turns before realizing that it was actually exiled and no longer on the field. The whole match was extremely buggy, with every turn taking forever and a whole lot of "waiting for the server".
1 vote -
Autotapper deterministically chooses not to pay ward costs
I had 5 lands plus a Hydro Channeler in play and cast Stress Dream on my opponent's creature with ward 1. The auto-tapper decided to cast stress dream with the lands leaving me unable to pay the ward cost (not even an "autotapper solution has changed") and losing me the game on the spot. This happened in Round 6 (current record 4-1) of a Limited Championship Qualifier Draft. Please refund my gems. Thank you.
1 vote -
Fire Jacob
The support staff failure known as 'Jacob' continuously rushes to close every complaint ticket within minutes of posting them, can't even enforce their own policy over offensive names when given literal years, but call him out for it and he throws a hissy fit and hands out a ban because he's obvious a nepo hire.
fire him and fix all the ticket requests he's pushed under the rug.1 vote -
View Battlefield after game not working
I often use the “view battlefield” button after a battle. I have never had an issue with it except for the last three times that I have tried, it just ends the game instead of viewing the battlefield. This is especially frustrating because it is usually after a very long game and then my opponent pulls out some crazy move that prices a bunch of stuff and changes everything and wins the game. I cannot understand what happened if I cannot view the battlefield!
I don’t know if a recent update broke the button, or what, but please fix it.
…
1 vote -
Cards placed in incorrect locstions for draft, and lands placing in play area, blocking cards that have been played
I registered and started to play a pick two draft. Part way through the draft all of the cards to draft from were no longer displayed where I could interact with and see them. I could see the edge of the left-most cards on the right edge of the draft area, but I coiod not interact with them or slide them over to view the rest. I closed and reopened the game and it thankfully got me back into the draft, though some cards were auto-picked for me that did not fit the deck.
Then I went to play and…2 votes -
Been sent down the ranks twice at the end of the season
Many users affected by! I was dropped twice from the season reset from platinum to bronze because of a clear error on your part! PLEASE REMEDY THIS ! For all of us affected. It is deeply unfair that this is just ignored?
1 vote -
Avatar change impossible
For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.
1 vote -
iOS cannot sideboard
iOS: I tap on the cards when sideboarding, but it doesn’t do anything. I was playing BO3 ranked. Happened multiple times now. Everytime I play BO3.
1 vote -
Cannot cast prepared spell for Skycoach, Conductor
Cannot cast prepared spell with skycoach conductor. The prepared spell will be available in UI and can click and drag, but is uncastable.
PC
1 vote -
Turn/combat button disappeared
I was in a match in mi Android and when I went to combat the button disappeared, I was waiting for my rope to end not been able to attack.
1 vote -
Unable to sideboard cards out of maindeck
When playing on Android, I can sideboard cards into my deck, but can't take anything out. This has been happening for several weeks consistently. I tried uninstalling and reinstalling the client, and I still have the issue.
1 vote
- Don't see your idea?