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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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278 results found

  1. 放置プレイヤーを報告しようとしたがゲーム決着後だとできない。

    放置プレイヤーを報告しようとしたがゲーム決着後だとできない。最終盤面を見る画面で通報できるようにして欲しい。

    2 votes

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  2. day 5 of not being able to update

    still having issues of getting x amount of megabytes downloaded and stopping and no progress... and really not wanting to do any third party stuff to fix the issue.

    2 votes

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  3. Unable to Connect to MTGA Servers

    First noticed that MTGA would not connect to the server when The Hobbit set released. I’m (not) playing on IOS 26.6. Force quitting the app helped at first, but not any more. All things that I have tried since: force quitting and reopening the app, restarting my phone, fully powering off and turning back on my phone, deleting and reinstalling the MTGA app (5 or 6 times now), trying to play on data instead of wifi, restarting my modem and router, and various combinations of all of these. No. Change. If anything it’s gotten worse. I will sometimes be able…

    2 votes

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  4. I can't open the app

    I can't enter in the game
    'There's an error, close or restart'
    What I have to do?

    2 votes

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  5. Client download 1,5 Gb everytime I switch account

    If I log out and then log in with another account, the client downloads a new data package each time.

    2 votes

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  6. 作り手の意図的な不正

    これの作り手と#1以下は、意図的にしているわけだが
    20/60 が土地のデッキで、7/9が土地。

    いつも不正をしているが、頭でわかっていて不正をするアメリカ人がいることが残念すぎる。

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  7. Why isn't it letting me use sacrifice ability during opponent's turn? This has been happening every game.

    Why isn't it letting me use sacrifice ability during opponent's turn? This has been happening every game.

    0 votes

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  8. De-bounce failure on command zone & remove perpetual buttons

    When my commander dies with a perpetual effect on them, I get two buttons in quick succession: return to the command zone, and remove perpetual effects.

    Sometimes, I want to leave my commander in the graveyard so I can use a graveyard perpetual effect. But if they are exiled, I want to return then and not remove effects.

    But the "return" and "remove" buttons are in the same location, and aren't denounced properly on the iOS app. So when I return them to the command zone, sometimes the perpetual effects are accidentally removed as well.

    Another alternative would be an…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Spark Quest not working

    Spark's quests keeps bugging out. I just started a couple of days ago and eventually spark told me to play spark rank. After I did, she said to go buy a pack. When I got to the store, I bought a pack and opened it and she didn't respond and the Store tab stayed blue. I restarted the game and she told me I got a wildcard and to follow her to use it. She went to Decks, but when I went there she wasn't there again. I restarted the game again and she was at Spark Rank again. I…

    2 votes

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  10. Spymaster’s vault should utilize “select cards to keep” interface

    When conniving for large values (say, x=43) while performing a certain combo I often run out of time selecting which cards to discard. This wouldn’t be an issue playing in paper as I usually only care about keeping one or two pieces necessary to close out the game rather than manually selecting which 43 cards I don’t want. Updating that section of the UI to reuse the end-of-turn discard logic would be a big convenience.

    (Playing on ios version 2026.61.30.5042.1300604)

    1 vote

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  11. full scren mode bug

    When I set the game to full-screen mode and start playing, it switches to windowed mode, and it’s a real pain.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. freeze after ending a game

    After about every second game, the client freezes on the end screen. Sometimes it also freezes on the "Waiting for opponent screen". The game worked fine until the October 15 update. After the update it started freezing often.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. removed traditional standard event

    Youve removed the traditional standard event ( i assume to fix the network error from previous posts) and taken my gems from my entry. i have been unable to play the event and have 5 games to do in it. can i have a refund of the gems back or confirm that ill be able to participate when the event is made live again?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. companion

    In Profile > Customization "Titles" is wrongly named "Companions". This should be updated to be called "Titles"

    Repo Steps:
    1. Open Magic Arena
    2. Click Profile
    3. Click Customization
    4. Observe Titles are called "Companions"

    Repo Rate:
    5/5

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Misslaunch

    On android after install the new patch and play some games, close the app, suddenly is impossible to launch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Pressing back after opening event

    When you open an events page, say currently reality fracture limited, and then click on one of the options. Then press back to go look at the others. It goes to the home screen, not the page you just left from, this is frustrating when you are trying to see how much each event costs.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Missing images and descriptions for several events

    Many of the events are missing images and descriptions, both on the main screen, when you are looking for events using the Play button, and when you click in to the event. I figured this would resolve quickly, but it's been going on for weeks now - I first noticed it with the new, plane-rotating cube events. But it extends to other events (including the current MWM Phantom Bot Draft).

    2 votes

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  18. Import error

    Clicking on Import gives me the following error: "Deck import failed with the following message: The input string contains an invalid line: Emrakul"

    See attached screenshot

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. on startup, initial loading screen has crossed out hieroglyphics and says "waiting for opponent..." at the bottom.

    BUG: On startup, initial loading screen has crossed out hieroglyphics and says "waiting for opponent..." at the bottom. Had just finished a challenge match prior to resetting the game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. famished Worldsire doesn't give you the option not to choose a land

    Famished World sire when it doesn't have a land to put on the battle field, both the select all and the done option are fuse into one but the select all is one the top of the done option and there is nothing to select so I'm stuck. yes we all know we can still view the battlefield but can't do anything further. I was heartbreaking cause I had the turn to win was on 1 life but i ended up winning still cause the player couldn't deal 1 damage. If Famished Worldsire doesn't have a land to put on…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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