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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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394 results found

  1. Deck Type List Blocked in Deck Details

    When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.

    2 votes

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  2. Firebending

    I just played a game of standard ranked with player Gunn. with 2 mana on board he was able to do 15 points damage to me. then on next round he with 3 mana kills me with 5 more damage. firebending is broke and dumb i am glad I dont pay money to play this game. so much unbalance is such ****.

    3 votes

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  3. Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.

    I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
    Thank you for your consideration,
    Duncan

    4 votes

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  4. Incorrect card rarity in carfting mode

    The card "Ethereal Armor" is supposed do be an uncommon card, but in order to craft it it is being required a common wildcard.

    1 vote

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  5. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    7 votes

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  6. In the companion selection, they do not appear

    When you are creating decks and go to the customization section, once you enter the companions section, the companions do not appear, so they cannot be modified.

    2 votes

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  7. Can't change format of invalid deck even though it been edited to be valid

    On Mac, when I edit a deck with Limited format and make if valid for Standard or any other format it won't allow me to change the format. I can see the drop down being activated but it is behind the Creatures and Non-creatures information and can't be selected. I have tried cloning the deck, and exporting and importing it back and all new copies are still Limited and no way to change them. The only way I have found around it is to literally write down a list of the cards and re-create the deck from scratch.

    1 vote

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  8. Avatar Jump In hides feature cards from collection

    Avatar Jump In selection hides the featured cards from my collection. If Aang is the featured card, he doesn’t show in my collection unless I add the deck directly from Jump In

    3 votes

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  9. set collection

    I'm experiencing a bug where the set collection page for Final Fantasy reads 108/109 uncommons collected, but in the actual collection it shows I have all uncommons collected. On Android. It's not relevant for gameplay but I would love to fix it nonetheless.

    8 votes

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  10. Deck filter is inverse

    When trying to filter for card types during deck building the results are inverse.
    I.E.. I swap the deck view to 'horizontal' layout, I click the arrow to expand my deck, I then go to the search bar and type "T = creature" and it removes the creatures, rather than showing all creatures and removing all other card types. This is the same for any card type I try to filter for (artifact, enchantment, etc...)

    2 votes

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  11. Standard Banned Cards

    I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.

    6 votes

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  12. Lutri, the Spellchaser becomes invalid with duplicate cards in the sideboard

    I run a Tainted Pact/Thassas Oracle deck using Lutri as a companion. There are no duplicate cards in the maindeck but there are duplicates in the sideboard that seem to disable Lutri even though Lutris companion viability is only supposed to be concered with cards in the mainboard.

    2 votes

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  13. Minhas cartas estão aparecendo tudo borrada

    Desde a última atualização as cartas, caixa de decks,etc estão aparecendo tudo borradas. Você não consegue ver a imagem direito, pelo menos os textos e nomes estão corretos mas isso quebra completamente a imersão do jogo.

    2 votes

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  14. 2 votes

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  15. Didn't received my brawl quest reward

    I created a second account and did the quests. I noticed that there is a quest to do 5 brawl matches that awarded a brawl deck and a card sleeve. I noticed I didn't received any of these prizes in my main account, so I went back to my main account and saw the blue exclamation mark in the brawl unranked match. So I thought I still had the quest to do, but after five games the exclamation mark disappeared and no reward...

    2 votes

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  16. Vault with 121% progress can't be opened.

    Vault says it's at 121.2% progress. When I click on it it says "waiting for server" then loads back to the main page with no changes. Vault progress remains at the same level.

    3 votes

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  17. Midweek Magic Event is a scam

    How come every opponent seems to have perfect cards that all go together and they get them in such succession no matter what I play or what I do, I just get completely destroyed every single time. It's impossible to win midweek magic event *. It's such a scam and garbage like we should all be picking from exactly the same carts. Otherwise it's just not fair any way, shape or form. I'm so tired of this *. Like these people are supposed to be drafting cards. Not picking the best cards that all go together perfectly every…

    3 votes

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  18. marsh flats

    Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.

    4 votes

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  19. Quick Draft Deck Build

    IOS user, completed quick draft and will not let me edit deck. Just gets stuck on waiting server screen. Same issue when I go to build or edit a deck. Making the game almost unplayable and lost out on coins spent in draft event that I can’t even play.

    2 votes

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  20. Default lands in brawl deck building

    Hello,

    Some lands are widely used in brawl due to their versatility and easy access to multiple colors (e.g. Fabled Passage, Multiversal Passage, Starting Town, Prismatic Vista for multicolored decks and Nykthos, Shrine to Nyx, Field of Ruin for some monocolored decks). Maybe it would be good if we were have some pre-selected lands that are included in new brawl decks by default. This would reduce the time spent building new Brawl decks.

    2 votes

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