MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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859 results found
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marsh flats
Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.
3 votes -
System is telling I don't have enough Rare Wildcards to craft a Mythic card
Trying to craft Mystic Forge (Mythic), system tells me I don't have enough Rare wildcards.
Android
I expect to be able to craft a Mythic card with a Mythic wildcard.
No workaround found, that's why I'm reaching out to customer support.
2 votes -
Deck Validation in Premier Draft ATLA
In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.
Please fix this and also refund me 20K gold for two drafts I couldn't participate in.
2 votes -
Bug: Verilax the Havenskin and Questing Beast
Questing Beast on the Field and still Verilax the Havenskin able to prevent damage and place counters.
NOTE: I was using Shifting Woodland as a copy of Questing Beast at the time, in case that matters.1 vote -
When I open packs of the foundations set I keep getting bugs
When I open packs for foundations set I keep receiving cards that I already have 4 of instead of a wildcard or a card will be labelled new when I already have at least one. The latest example was today I received a vampire nighthawk when I already have 4
1 vote -
Alchemy packs
EOE alchemy packs are not giving correct rare cards. I'm still missing rares from EOE alchemy and EOE standard. I just opened two packs, and received gems instead of rares. I should have received EOE alchemy rares, or if EOE alchemy set complete should have received EOE standard rares.
3 votes -
Empty Gift Egg and no Goldpacks and Bonuscard
My Gift Egg was Empty and I received no Goldpacks and Bonuscard after buying the 45000 Gold Packbundle
5 votes -
It's July 29th, Why hasn't Edge of Eternities Unlocked
I woke up this morning excited to hop on arena and start brewing for new standard and brawl ideas. Only I'm sad to see that arena has not yet unlocked EOE despite saying available on July 29. Sure would be nice to have access.
5 votes -
Jump in - Mid week event
Jump in - Jumpstart midweek event. Avatar specific event. Selected swordsman (white) and rebellion (mardu) packs. Got 9 white cards (6 creatures, 2 instant, 1 enchantment), 1 red spell (an instant), 3 equipment colorless artifacts and a 3 color mana based consisting of 27 lands. Pretty miserable trying to use this in an event aimdd at beginners.
2 votes -
アバターでドラフトは完了したが、デッキを組むことができない
iPhone15
再インストールしても改善せず
アバターのドラフトを完了しましたが、デッキ構築ができません。2 votes -
Duskmourn Alchemy card received in Edge of Eternities Alchemy pack
Playing on PC.
Played in an Edge of Eternities Alchemy draft, won 6 Edge of Eternities Alchemy packs. On opening the packs, one of them gave me a copy of Glimmer Hoarder as my rare, which is a card from Duskmourn Alchemy; users on the MtG Discord server say this is a bug.
Update 29/8/25
Since posting this bug, I've had it happen twice more - once getting an Outlaws of Thunder Junction alchemy card in a prize pack, then having the rares for two of my prize packs in a separate draft be replaced by a Tarkir: Dragonstorm alchemy…4 votes -
TLA cards don’t appear from Golden Packs.
After opening eleven Golden Packs, no TLA cards appeared; all selections were drawn from past boosters instead.
Since I already own all rares from the past boosters, they were converted into Gems.
Because this differs from the previous description and does not match the expected benefit, I request that TLA be included in the Golden Pack selection and that the eleven Golden Packs be refunded.I don’t mind if the Gems and cards I received from the eleven Golden Packs are removed upon the refund.
2 votes -
Avatar packs
I updated and logged in to get my three packs of avatar and it was foundation packs instead of
2 votes -
Card sleeve
Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…
2 votes -
Please Raise the 100 Deck Limit!
Please Raise the 100 Deck Limit!
Unprecedented amount of set releases so close together, with no end in sight.
Tons of formats playable in Arena.
Not enough room to build and experiment with new or variants of your decks across formats.
Especially Brawl, which is Commander's single-player cousin and the deck brewer's dream.
Please Raise the 100 Deck Limit!
3 votes -
Direct challanges providing rewards
I have recieved rewards from a direct challange and, according to my research, thats not supposed to happen.
1 vote -
card from a booster not appearing
Hello,
I opened a booster this morning and it contained a black creature card named “Fiend Artisan.”
However, when I go to my decks to add it, I don’t see it listed.Could you please let me know why this is happening? Thank you in advance for your help.
Best regards,
1 vote -
Vault with 121% progress can't be opened.
Vault says it's at 121.2% progress. When I click on it it says "waiting for server" then loads back to the main page with no changes. Vault progress remains at the same level.
2 votes -
Sorin of House Markov Color Identity is Wrong in Brawl
The Creature named "Sorin of House Markov" is a creature front, planeswalker flip. The issue is that the color identity is not working proper, it is white, black even though its mono black. The reminder text of Extort on the card is classifing it as a 2 color card and im unable to put it in my mono black decks. I wish this commander was white and black because of this but i think this is a bug. If you guys changed the rules and its now allowed, im going to instantly build this deck in paper but im going…
0 votes -
duplicate
Duplicate protection for alchemy cards not working.
I recently opened a lot of alchemy edge of eternities alchemy packs. I do not yet own all alchemy rares of that set. Still I get rares that are not from this alchemy set. They are not even part of the edge of eterneties set, but of the bloomburrow alchemy set. That shouldnt be the case as far as I know.
3 votes
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