MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Sword of fire and ice irredeemable
Trying to redeem the sword of fire and ice for my deck and, sadly, it doesn't accept the wildcard. When I have a mythic wildcard it tells me I have no rare wildcard. But if I try with a rare it tells me I don't have a rare wildcard.
1 vote -
Did not get packs for lvl 24 mastery rewards with Marvel.
I did not get my level 24 mastery rewards of 3 marvel packs (I have the mastery pass and the reward was 1 and 2 packs). I did see the screen that said I got them then when I hit claim and went to my packs section to open them the game says that I do not have any packs to open.
1 vote -
Search for Type:"Rat" brings up Pirates and Rats
the Search for T:"rat" brings up pirates
I do like me some rat pirates
1 vote -
Why doesn´t display my bônus card creation?
Why doesn´t display my bônus card creation?
1 vote -
cant see
Even though I already own the card, when I go into deck building, it appears black as if I don't own it.
1 vote -
Card crafting issues with wildcards
There is a bug when when selecting mythic rare rarity cards that you cannot craft them with mythical rarity wildcards I noticed this with smothering tithe and a few others that are labeled as mythical rarity but cannot be crafted with the wildcard
1 vote -
To Commander or not to Commander
I don't play Commander, I don't want to play commander, so getting reward cards for commander only in ARENA Mastery rewards is useless to me. I should be able to chose between Commander cards and Standard cards.
1 vote -
Universes Beyond
When are we going to get Assassin's Creed, Fallout, PlayStation, etc? I want to play with ALL the previous UB stuff. Transformers, Jurassic Park, etc.
I want to be able to create Decks with ALL my favorite franchises. I want to use them in all formats like brawl etc. I want to be able to do bot matches with any format.
Could we get Resident Evil, DC, and since you've done PlayStation, what about Xbox characters?
1 vote -
Season Reset dont happend nor I received Season Reward
My rank never reset. I stayed in constructed Mythic. Also not receive any of the End season Reward, no boosters nor card styles. Originally the Play-In points for finishing Top 1200 were also missing. Then when I wrote the first time they awarded them, but also give me a Qualifier Weekend token, the one I shouldnt have because that is for Top 250. Now they keept telling me the team is informed and to write here so more people could know about the issue. From my side this seems easy to solve, check past status, take what was given wrong…
1 vote -
Viewing Collection - No Option To Filter By Game Type
When clicking to view on my collection I'm unable to filter cards by game type.
When I'm building a deck I can narrow my focus to cards within a specific game type, but not within the full collection of my cards. I shouldn't have to edit a deck to get better library search functionality.
1 vote -
Alchemy banned cards
Just created a deck with Slickshot showoff and tectonic hazard in Alchemy format. But it happens that both cards show as banned on the deck editor interface, when they are not. I cannot play alchemy games with these deck which does not make any sense
1 vote -
Bug Report: Common cards require Rare Wildcard to craft (Pyretic Ritual & Culling the Weak)
I would like to report a bug affecting the cards Pyretic Ritual and Culling the Weak on MTG Arena.
Both cards have never been printed at any rarity higher than Common in any physical Magic: The Gathering set. However, on MTG Arena they currently require a Rare Wildcard to craft, which is clearly inconsistent with their actual printed rarity.
Please review this issue and adjust the crafting cost to correctly reflect their Common rarity.
Additionally, I would like to request that all players who have already crafted either of these cards using a Rare Wildcard receive a full refund of…1 vote -
Clicked Craft All cards, but the deck didn't upload it
I clicked craft all once in deck to craft the cards for my commanders, but nothing changed, the deck were still with a lot of red cards, so i pressed again thinking it was a connection issue. Exited from the deck and went to collection i discovered i crafted two set of cards for each missing...
1 vote -
Companion Menu Crash
When trying to access the companion menu on mobile app, game crashes and force shuts down application.
2 votes -
pack
Secret of strixhaven pack gave multiple card which is already present in collection. Falsely appeared as 'First'
1 vote -
Prossh and new historical cards in Brawl competitive
Hello MTG Arena Team,
First of all, thank you for all the work you've done to support Historic Brawl. It has become one of the most enjoyable and popular ways to play on Arena.
I would like to ask you to consider adding Prossh, Skyraider of Kher to MTG Arena.
Prossh is one of the most iconic Jund commanders ever printed and is a fan favorite among Commander players. His unique sacrifice-based gameplay would open up a classic Aristocrats strategy that many players would love to build and play in Historic Brawl.
At the moment, many key pieces for a…
1 vote -
CARDS RUNNING OUT DIDN'T FORCE A LOSS
Ran into a deck today running improvising capstone, return the favor, sea gate restoration and decorum dissertation - not sure all of those matter but those were the emblems and no other cards on the battlefield granted the ability not to lose the game...
my opponent was not forced into a loss when he ran out of cards. I don't know how to reproduce it, not sure how it was produced in the first place. I am just certain a loss was not forced after all cards had been drawn by my opponent with nothing on screen showing me it…
1 vote -
Deck lists 3 cards not suitable to format, but does not show any cards that are inelligible
I've built a deck that says it is not legal in standard, except it is using cards I filtered to be legal for standard. I recently changed a few cards out to see, and it still doesn't like it. The system says three of the cards are invalid, but does not indicate which of them are not valid.
1 vote -
Phyrexian Tower
While attempting to craft Phyrexian Tower in MTG Arena(PC, steam, Win10), the game requests Rare wildcard(s) instead of Mythic wildcards to create.
1 vote -
Deck shuffling gone wrong
I recently signed in for a draft. When unstaffed to play with the formed deck, I won 5 games in a row. Then, I leveled up a tier. The next 3 games I lost because I I have either no mana or only one of the colors in the deck. How ridiculous is this?? And what a strange coincidence! I only see the owners of the game/app setting things up to exploit people so they buy more
1 vote
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