MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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285 results found
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Wildcard disappeared
I had 3 Mythic Wildcards after opening my Lorwyn Eclipsed journey release packs. Now I only have 1. Customer service confirms that I traded 1 Mythic Wildcard along with other trades. Customer service is telling me that I never had 3 Mythic Wildcards.
Keep track of your own stuff I guess? Take screen shots? Make your trades all at once? Cover yourself like you're trading with sharks?
1 vote -
Cant click back
While viewing the breakdown of my deck, I can't click the back button and it keeps on opening the field to edit the deck name. On a Google pixel. The click target is messed up
1 vote -
Missing Adaptive Armourer and Gandalf from opened packs
BUG - I opened new packs today and got the Adaptive Armourer and it is not in my collection. This also happened with Gandalf's card in a previous pull some weeks ago.
1 vote -
Bug where I can't change deck format and can't choose companions
Hi, I am trying to change the format of deck that I have been copying and pasting ie from Traditional to Bo1. But the drop down menu hides behind the deck details.
Also my companions are not showing so I can't change them.Please can you help me sort this out.
thanks
1 vote -
Bug with deck building
One of my brawl decks got changed to Pioneer and it’s not letting me change it back or to any other categories. Seems like the drop down got pushed backwards behind the deck stats. I tried it in both iphone and windows computer.
1 vote
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