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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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311 results found

  1. cannot purchase packs

    cannot purchase packs, I get on to 'claim' but then nothing happens after pressing the claim button, coins are not deducted and packs is not in the pack page. I tried with a mithic and a standard pack from Turtles serie. Not a big problem top me but a bit unexpected honestly.
    I started playing online few days ago so I wanted to report this for a small contribution.
    Buyacasha! :)

    1 vote

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  2. HASBRO and WoC

    Avec un peu de recul, on ne peut que constater que ce jeux et sa communauté sont le parfait tableau de ce que l'humanité a et fait de plus médiocre, non?

    Dressons un tableau de la situation, si vous le voulez bien, qu'avons nous en face de nos écrans?

    • Une entreprise qui a commercialisé un jeux de carte il y a cela plus de 30 ans et comme toute entreprise américaine qui se respecte, a une notion simpliste de l'économie par son interprétation capitaliste, dés le début de la commercialisation de ce jeux de carte, cette entreprise a misé sur…
    1 vote

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  3. Vampiric tutor is not legal in standard but I can still run it anyways

    I am able to run Vampiric tutor in standard for some reason even though it is not legal. i do not know what to tag this with so i am putting it under deck building/collection. I can play. the deck fine and even use Vampiric tutor.

    1 vote

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  4. sram et vendeuse de grimoire

    sram et vendeuse de grimoire : la capacité ne s'applique pas quand la vendeuse crée un enchantement, la carte de pioche de sram ne s'active pas.

    1 vote

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  5. card not in my database

    Some cards are not in my database, one of them is Abiding grace. I tried everything but the card is just invisible.

    1 vote

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  6. Balance de economía comodines/ Wildcards economy balance (english/spanish)

    English:
    I am writing to express my strong disagreement with the commercial and management policies that the corporation has implemented for some time now. I consider the mandatory investment of mythic and rare wildcards in cards that have reprints at lower rarities in other physical formats or editions to be a systematic abuse. Furthermore, the drastic alteration of power levels within formats without equitable compensation for users is deeply concerning.

    Below is a comparative analysis of the current state of the formats:
    - Timeless: Initially conceived as a format with a power level similar to Modern (the Counterspell environment), it…

    1 vote

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  7. Where can I use the card style I received as a ranked match reward?

    Where can I use the card style I received as a ranked match reward? Even though I have the card style as a reward, I am asked to pay money when I try to apply it to my card style.

    1 vote

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  8. I'm playing Arena on my iPhone, and I'm experiencing a bug in deck building. A land appears with three copies in the poll, but I only have o

    I'm playing Arena on my iPhone, and I'm experiencing a bug in deck building. A land appears with three copies in the poll, but I only have one copy in my standard deck.

    1 vote

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  9. Newly aquired cards not being added to inventory

    I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…

    1 vote

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  10. 相棒の表示に関する不具合について

    日本語で申し訳ない。デッキ作成の画面において相棒の選択ができなくなっているのを解消できない。助けて欲しい。
    I apologize for writing in Japanese. I can't fix the issue where I can't select a partner on the deck creation screen. I need help.

    1 vote

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  11. Issues In New Update

    • I tried to craft a Force of Will with a Mythic Rare Wildcard, but it bugged out and didn't craft a card. Still, it consumed a wildcard.
    • I earned two strixhaven packs through the mastery progression. I couldn't open them. When I tried to open them, they simply vanished, and I was prompted with an empty user dialog that I only had an "Ok" option on.
    • I bought a strixhaven pack that I similarly consumed without getting any cards, but the gold was nonetheless used up.

    platform: android

    1 vote

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  12. 1 vote

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  13. Affaire du destin délaissé - impossible de récupérer les créatures depuis le cimetière

    L'effet de récupération des cartes dans le cimetière après le sacrifice de l'enchantement "affaire du destin délaissé" ne fonctionne pas. J'ai beau cliqué sur une carte de créature que je souhaite récupérer depuis mon cimetière, rien ne se passe. Je suis contraint de passer à la phase de fin et perd l'effet du sort.

    1 vote

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  14. Not received 2 Mythic card rewards after reaching level 9 of Mastery

    After reaching level 9 of Secrets of Strixhaven Mastery, I did not receive the 2 Mythic Card Rewards. I got the 2 rewards at level 12, but never got the ones at level 9.

    1 vote

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  15. Missing uncommon in the Edge of Eternities

    I've been trying to get the complete set for the EoE and it keep saying that i have a uncommon missing, I try to search for it and use my wild card but nothing comes up. I don't know what card Im missing

    1 vote

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  16. Draft/ドラフト

    ドラフトのデッキ編集でカードの追加が出来なくなるバグ。
    Androidスマホのアプリ版で発生。

    1 vote

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  17. Multicolor cards apearing when I search exact color

    So, I'm building a MonoGreen deck. I put "c:g" in the search bar without the quotation marks. Mosswood Deadknight apears in the results. How do I filter my collection to only include Green cards no matter where other colors appear in the card. Mosswood Deadknight is a green creature with a black sorcery-advenure including in the card. I wont be using black in the deck so i don't want to see anything other than green

    1 vote

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  18. Emry, lurcker of the loch

    Es molesto como tiene combos infinitos y no termina rápido las partidas, tardan incluso hasta 15 minutos por turno y el temporizador no avanza. Nerf or ban from Brawl!

    1 vote

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  19. Collection count Report Error

    Under Profile -> Set Collection -> Final Fantasy | Uncommon is report that I have 108 out of 109. But when I add one of every uncommon to a deck build I have 109. I believe there may be a bug in the Set Collection count bug.

    1 vote

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  20. ギルドの印鑑シリーズがタイムレスで使用不可になっている

    ギルドの印鑑(アズリウスの印鑑など)がタイムレスで使用不可になっている。
    デッキ構築画面で検索をしても表示されず、既に入れているデッキは使用出来なくなっている。
    禁止制限リストには該当カードは無い。
    半年近く待っているが改善される気配は無い。
    使えるようにする気が無いのであれば、アリーナアンソロジー1を購入した者に対する補償をしてほしい。

    1 vote

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MTG Arena Bugs & Product Suggestions

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