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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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861 results found

  1. 2 votes

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  2. gix's command

    Please see log.
    Shows that GC is my deck in deck building mode (4 cards). However, when looking at the actual cards in deck, it's not there. There is no option to correct this. I issue is like this in all my decks with this card. This affects the build on all decks whether or not card is used as it affects mana count. Rendering black decks with this card "clicked" dysfunctional. Any help with this issue would be appreciated.

    1 vote

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  3. Crafted cards don't show up

    I crafted an Umezawa's Jitte a couple days ago when Arena Anthology 3 leaked and now the card is just not on Arena. I know for a fact I crafted it because I did so while streaming. I'd like my wildcard back.

    2 votes

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  4. Buying new cards via Wildcards in deckbuilding: option to cancel / safety question

    Hi,

    it would help a lot if there was a safety question like "Do you really want to spend 4 Wildcards to buy 4 copies of card xyz".

    Or the possibility to cancel the deal.

    I already wasted several when I just wanted 1 copy, not 4.

    If possible, I would like to cancel the deal for 3 "Bristly Bills" and for 1 "Authority of the Consuls"...

    Greetings :-)

    1 vote

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  5. Everywhere 999 values

    As the game started all the values where set to 999 without anuy cards on hand.

    1 vote

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  6. Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion

    Issue with client recognizing Lutri, the Spellchaser as a valid Companion.

    On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.

    Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…

    2 votes

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  7. Several TLE cards cannot be redeemed with Wild Cards

    Several of the TLE cards cannot be redeemed with Wild Cards, even though there is no information on the website or in the client on why not, nor how to get them.

    1 vote

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  8. Wildcard Refund

    While crafting some budget cards (spending only commom and uncommom wilcards) for MWM Event today, the game mistakenly used 1 rare wildcard. I am sure that the deck didn't have any rares besides the ones I already had.

    In that sense, could you please refund this 1 rare wildcard on my account? I Would really appreciate it.

    Thank you in advance.

    Best regards,

    Henrique Manhães

    1 vote

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  9. Bug report

    Whenever I’m opening packs and I open either a virus beetle or a banishing light it always labels them as first copy

    2 votes

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  10. Deadly Coverup for Lands?

    Not an Idea more an Issue i just had. Standard Ranked platinum i just had a match where my opponent used Deadly Coverup with evidence in round 3 to Remove all my lands out of my green deck. WHY Is that even Possible??????

    2 votes

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  11. Set Completionist II Bug

    I am trying to complete the set completion 2 achievement (4x of every card) and I decided to do it with the set phyrexia all will be one.

    It says I have the set complete but it isn’t giving me credit it for the achievement. I have a feeling that it involves the new change to how duplicate cards was changed in last patch and it’s affecting the card phyrexian obliterator.

    4 votes

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  12. draft cards are only partially in my inventory

    I drafted several LAND cards from EOE but they show up as if I own a copy or several copies of cards, but ZERO available art styles.

    I own Godless Shrine (1x) but it's grayed out and showing I don't own the EOE art for it.
    It's showing Shambling Vent that I own 3x, but no art.
    It's showing two cards as if I do own them actually.

    2 votes

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  13. Tempest hawk

    Tempest hawk explicitly states a deck can have any number of cards called tempest hawk but brawl still only allows a single copy. Hare apparent has the same rule text and shows an infinite symbol during deck creation

    6 votes

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  14. Profile says M19 Core Set not complete, but there are no cards left to craft

    The Profile says my M19 Core Set is not complete, but there are no cards left to craft. I already have a complete set of all M19 cards according to the deck builder.

    1 vote

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  15. Game freezes on IOS

    Game freezes while playing on IOS every time I try to enter Deck Building or if i try to change Deck before entering a match

    2 votes

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  16. オーブでカードを取得しようとしましたが、出来ずにオーブだけ消費された

    オーブを使用して「ヤン・チェンの伝説」を一枚取得したのですが、取得されずにオーブのみ減っていました。

    1 vote

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  17. old collection lost after return

    After a few years, I’ve come back to Arena using my Steam account. I’ve lost my entire collection, gold, wildcards, and old decks that I should have kept for other formats. How can I get them back?

    1 vote

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  18. 1 vote

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  19. Suggestion to Ban "Mana Drain" in Brawl format

    I am a player of Magic: The Gathering Arena, and I would like to raise a concern regarding the card "Mana Drain" in the Brawl format. I believe this card is currently too powerful, negatively impacting the gameplay experience.
    "Mana Drain" counters a target spell, and during the next phase, it adds {C} to the player's mana pool equal to the spell's converted mana cost. This effect gives the player a significant mana advantage, which can be overwhelming, especially in the more diverse and creative decks typical of Brawl. This often results in an unfair advantage for the player using…

    12 votes

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  20. Where is Sol ring in MTGA ?

    Sol ring is supposed to be on arena. I was set to claim it on release. Why is it taken out upon the new release? I want my Sol ring on Arena.

    1 vote

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