MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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407 results found
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1 vote
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incorrect vault progress
Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.
For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…
8 votes -
draft missing cards
Hello - for some reason all the mono-colored Black cards I drafted for a Final Fantasy Premier Draft do not show up in my card pool. I drafted at least three such cards (Vayne's Treachery, Sephiroth's Intervention, and Overkill) but those cards do not show when I try to add them to my deck - only multicolored Black cards are available. I have verified that no other Advanced Filters are on. I have attempted to Repair Game Files. A log is attached as well as a screenshot of the issue.
3 votes -
Momo, Friendly Flyer Bug
Momo, Friendly Flyer is not registering as a legendary creature when building a brawl deck in iOS.
1 vote -
Deck Building with Upcoming Sets
I’d like to suggest an improvement to the deckbuilding experience with upcoming sets in MTG Arena. As it stands, we are able to preview new cards from the upcoming sets (EOE, in this case) in the MTG Arena client a week before their release. It would be great if we could at least build decks with these cards ahead of time, even if we couldn’t actually play with them.
Currently, players who want or need to build decks before a new set is released are forced to rely on external sites and tools, which some people either dislike or are…4 votes -
Route for Parallax / Extended Art requests
Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?
Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.
Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…
1 vote -
Unable to view certain Cards
Several cards that I’m trying to add to my deck are not showing up even after triple checking my filters. Some of these are cards like Nightscape Familiar and Veyran, Voice of duality. I’ve asked around and people say that theses are on mtg arena, but I can’t find them even for a timeless deck.
1 vote -
The Alchemy version of Cosmos Elixir is not available in the PC MTG Arena client. Please correct.
The Alchemy version of Cosmos Elixir is not showing up in my display when I try to include it in a Timeless deck. PC version.
1 vote -
A plea for skyline cascade on arena
There was a big push a few months ago to add many of the missing cards to Arena for pioneer. This coincided with a period of almost no pioneer events though and then no more cards got added. Now there is finally another Arena pioneer event but there are still lots of cards missing.
Skyline cascade would be a really huge one. It's proven itself a modern staple in the amulet deck and quite good in the scapeshift combo deck in pioneer
The fun part of magic is that there are countless unexplored cards and strategies. The cards that don't…
1 vote -
何か実績を達成したはずなのに何の実績を達成したのかわからない
1.ゲーム勝利後の達成した実績の表示文字が黒潰れ(頻繁)
2.実績を探しても達成していそうな実績がみつからない1 vote -
The Gix sleeve from BRO pass has lost its special effects for over 1 years
/I really love this sleeve ,please fix it
1 vote -
Theros Paralax Lands Not Selectable In Limited
In limited events, the full art paralax basic lands from Theros Beyond Death cannot be favorited nor selected.
1 vote -
Deck validation failed
Deck validation failed
I finished drafting and i am unable to submit my deck.
I have drafted only 1 lightning strike and 2 lightning strike are shown and i am stuck.1 vote -
Wrong release date Ixalan
Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!
2 votes -
Waiting for server bug Deck building
Whenever I try to edit any of my decks, even when it automatically launches into deck builder after a draft, I just get an infinite black screen “waiting for server” and it never loads. I have to close and relaunch the app to get anywhere. I’ve verified files and reinstalled the game entirely. Reinstalling fixed it for a couple hours but it’s back doing the exact same thing again.
1 vote -
D&D Beyond Sleeve Offer
I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.
1 vote -
Vault progress from opening TLA Packs
Vault Progress from opening TLA packs is not incrementing correctly.
I crafted full playsets of all the Commons and Uncommons from TLA (The Last Airbender), and I have noticed from opening the past 30 TLA packs, that my Vault progress is always not incrementing enough. It is always somewhere between 0.1% - 0.2% less than it should be. I know it's not much, but it is a bug. It happens nearly every TLA pack I open. I can only say that it is a bug for TLA, because those are the only packs that I have opened of late, but…
1 vote -
vault
Make the vault more fun
About the vault, Just make it grow whenever the player buys gems or whenever the player wins a game.
Legends of rune terra has a weekly vault and it works to watch it grow as you win games.
This could help the new players to catch up with standard metas as well.
Maybe by the end you just won a couple more wild cards but it was fun to get them by winning or buying gem packs....best
1 vote -
"Your deck can have any number of this card" cards are not working
When building a brawl deck with any of these cards (Rat Colony, Hare Apparent, Shadowborn Apostle etc.) The game tells you that your deck has too many copies of a card
4 votes -
Deck Validation Failed during Midweek Magic BrawlBuilder
Throws deck valid error when trying to use a deck w/ the default restrictions in creating one from the midweek event’s “new deck” button. Please advise.
6 votes
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