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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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407 results found

  1. Got the wrong packs as reward!!!

    Suposed to get 3 lorwin packs as 4th mastery pass reward, received edge of eternities instead. Would like the 3 packs of new set.

    13 votes

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  2. Wrong mastery pass packs reward

    Master pass level 4 reward says 3 Lorwyn Eclipsed packs, but I got 3 EOE packs instead

    14 votes

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  3. Final Fantasy Set Completionist II achievement bug

    Hi there. I have completed collecting all 4 copies of each card in Final Fantasy packs but have not been awarded the Set Completionist II achievement. Please help.

    35 votes

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  4. Wrong Packs in Mastery Pack for Lorwyn

    Hey there,

    I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?

    Thanks,

    that1dude1995

    13 votes

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  5. Unable to update deck type Standard/historic/timeless

    after copying an existing deck, I am unable to change the deck format to build it with the desired card lists available to different battle types

    8 votes

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  6. Not able to play Kona the rescue beastie

    I was able to play a Kona deck right before the update in historic. I know it’s adjusted for alchemy but I should be able to play the original in historic or at least play it in any deck. But there’s a serious bug making you not be able to finish the deck or start game with it in the deck. Please fix it ASAP.

    7 votes

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  7. Invalid decks?

    Some decks with sideboards are now invalid? It says decks cannot have more than 15 cards in sideboard, not more than 8 shown? Why is deck now invalid?

    27 votes

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  8. Bloom Tender can't be crafted with mythic rare wildcards

    In Lorwyn Eclipsed, Bloom Tender is mythic rare, but I cannot use mythic rare wildcards to craft it.

    10 votes

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  9. sideboard

    I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"

    35 votes

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  10. Back button in deck starts overview not working

    Playing a sealed deck currently and when i go into the deck stats the back button is not working (on mobile android). It always just gives the box to change the deck name. The same even happens if I am in the choose avatar view and click on the back button. This worked before the last update.

    13 votes

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  11. Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.

    When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.

    At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.

    While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
    Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.

    I've posted a verification video on X. Since I…

    9 votes

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  12. Deck Building Issue

    Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.

    13 votes

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  13. I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.

    I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.

    10 votes

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  14. Cannot go back in deck builder

    In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead

    13 votes

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  15. M21 Forest missing Mana Symbol

    Bug as title, M21 Forest is missing Mana Symbol as shown in picture.

    4 votes

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  16. Invalid sideboard

    Almost all of my decks are now invalid and unplayable because of an invalid sideboard error. No banned cards, or more than 15 cards in the sideboard. I can't even edit and save them because of the continuous sideboard error message.

    26 votes

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  17. 8 votes

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  18. Wrong packs being awarded

    Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.

    9 votes

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  19. Edge of eternties packs by mistake

    At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks

    9 votes

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  20. Deck Type List Blocked in Deck Details

    When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.

    8 votes

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