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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1350 results found

  1. Mastery Pass didnt give all rewards

    From lvl 33 up to current 39 i didnt recieve all rewards from Masterpass, i didnt track gold/mythics/orbs but 400 gems, 2 cards styles and Bloomburrow pack is surely dont appear

    ID #82264

    12 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  2. Fetch land styles messed up

    Looks like the card styles on MH2 fetch lands are messed up

    8 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Mastery pass reward not received

    I did not received a few of my last rewards of the mastery pass. Coming to my mind are 2000 gold, mythic duskmourn and draft token...

    12 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Arena Cube - Triome Art Style Bug

    Playing Arena Cube draft, twice I’ve drafted Triomes and cannot add them to my deck without purchasing the Art Style. Bug is present on both iPhone and iPad.

    Happened with both Savai and Zagoth.

    34 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Packs not giving rares

    MTG Foundations packs are missing half the cards for me. Started giving me gems after 200 or so packs, I still havent gotten a single copy of 61 rares and 17 mythics... Ive seen a couple cards that had to be crafted in previous sets, but i cant get half the set from packs? this is ridiculous

    9 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
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  6. Starter Deck missing cards

    Hello, with the new set we got alot of new cards.
    but theres a bug that when you own some of the cards from another set, it doesnt give you the card so literally 100% of all starter decks have 1-2 rare missing for me.
    i cant replace them easy by the old set card but i would like the matching art and it being all from the same set so maybe you can check that and give the players the missing cards ?

    11 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  7. "Your New Player Decks" error

    I clicked on the "Your New Player Decks" to receive the reward, however some decks formed with no name and cards are missing from each deck. I have attached a screenshot of my collection and the log.

    I'm not really sure how that could have happened, but I'm looking forward to a solution.

    11 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  8. Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.

    Blinkmoth Nexus is no longer legal in Historic or Historic Brawl.

    15 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  9. Duskmourn mastery pass not giving rewards when purchased after the preorder

    Purchased mastery pass after the preorder period. Gave me the rewards owed up to current level and since that point I have not received any mastery rewards.

    13 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  10. honest question, why TF did wizards add a 3 cost sweeper in duskmourn?

    That is complete and utter BS, there is no reason there should be a 3 cost that will destroy all tapped or untapped creatures, that is extremely over powered and needs to be removed from standard best of 1, there is no reason a sweeper should cost as little as 3 that should cost the same as any other sweeper at 5 to 6 to prevent the caster from having two available in the same turn, what BS is this

    3 votes
    7 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Cards Missing From New Starter Decks

    I received the new set of starter decks with the release of Foundations. I had gotten an error when claiming them from the inbox and now 2 of the decks are missing cards and some of the decks aren't named.

    10 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  12. MTG FOUNDATIONS - 4 BUGS RELATED TO NEW DECKS

    I have found 4 pretty severe bugs from the MTG Foundations new starter decks. I have uploaded them here with file names describing the bugs. Please fix this, I would like to use the cards in my collection please!

    10 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  13. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    93 votes
    28 comments  ·  Deck Building / Collection  ·  Admin →
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  14. incorrect vault progress

    Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.

    For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…

    4 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  15. Banning Hare Apparent or token abusers

    Ban Hare Apparent or cards that do crazy things with tokens. Baylen the Haymaker and other such cards just allow one player to basically play solitaire while the other player is forced to sit unless they want to concede the match.

    7 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
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  16. Unintentional interaction

    Marauding Blight-Priest and Bloodthirsty Conqueror interact endlessly till defeat.
    Playing on steam pc

    5 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  17. Mythic Reward not awarded

    Mastery path mythic reward did not award 2 Duskmourn mythics.

    11 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  18. Missing Mastery Pass reward

    Game didn't give my Lvl 31 reward (Lost Cavern of Ixalan pack) on DSK mastery pass.

    11 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    24 votes
    11 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  20. Starter Deck missing name&cards

    When I logged in after updating
    decks havent some rares, and some decks havent name

    9 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues