MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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194 results found
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Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Can't zoom in cards in the "collection" or decks screen at all
Since yesterday's update I can't zoom in cards by typing and holding them on the collection screen. That's a critical to app usage. A quick tap to redeem a wild card works but that doesn't give all the zooming cards information, like the mechanics hints or tokens created, etc...
I am using a Samsung Galaxy Zfold 7 on tablet mode. To reproduce, simply navigate to collection and try to zoom in a card
7 votes -
(Bug) (Mobile) Cannot enlarge cards in deck builder
Cards are not highlighting in the deck builder when I hold a tap and instead are just adding to the deck, making it so I can't enlarge/review them (for example, a two faced card like Radiant Grace is only letting me see the front side). This makes it so I can't review any two sided cards (transform cards, MDFC cards, Disturb cards, etc.) Hope this gets seen and/or fixed.
7 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
Marvel Jump in cards not showing in deck builder
I have played multiple rounds of Marvel Jump in. I have selected multiple decks, but when I go to deck builder I can't find the cards from the deck I was using. An example is I chose the Thor deck, but when I search for Thor it only shows up if I filter by “Not Collected”. There are a couple of cards that appear to be missing. When building a deck, I kept the format open, so it wasn't a format issue.
10 votes -
Jump-In Marvel Superheroes Rewards Bug
I don't think I received a rare card reward for winning my first Jump-In Marvel Superheroes match. The reward track progressed, and claim was greyed out. I received 750 gold from a daily quest, and a pack from xp on the mastery track, but I can't find any “New” rares in my collection besides the one from the pack, even when filtering for historic.
10 votes -
Deck builder filter is broken
The filter in the deck builder is broken. Set it to Mythics only, doesn't filter. Try adding rare, entire UI locks up, client crashes completely. I try to report the bug, i get shunted to this page. So here you go. Fix it or not. I'm getting fed up with this product.
9 votes -
Press and hold is bugged
Pressing and holding cards to get a closer look is bugged, the alternative is to use the magnifying glass but that makes scrolling way more difficult than just being able to get a closer look of a specific card
6 votes -
8 votes
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Mastery Pass rewards
PC-Computer by steam
1- There have been several times when I received card and gold rewards after completing daily quests, but they weren't added to my collection.
2-After the match ends, the opponent quits or the server lags, and I don't receive my gold and individual card rewards.
3-I bought the Mastery Pass and received numerous card and card style rewards, but some of them weren't added to my collection. I've already restarted the game, and the issue persists.
Please look into my case and check for the numerous gold, card, and card style rewards that were not added to…2 votes -
No Reward cards after Marvel Achievement
After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.
7 votes -
Inspect not working in deck builder
Cannot inspect cards in the deck builder. As in, I cannot hold tap on a card and have it show me details.
Playing on Android, latest version.
Also, remove Alchemy from Brawl entirely.
6 votes -
Rank error bug further bugs
I was part of the rank error bug. I got the notice with the 'claim' button. When I selected claim, it displayed i think '10' 'packs' (only one actually showed on the screen, and it was the default blue color). When I clicked on it, the game froze. I had no choice but to reload. When I came back, there was no way to tell what the reward was. Im not even sure it actually applied. This is the same thing that happened when the reward 'broke' the first time too...
8 votes -
Viewing cards during deck building
Since the update I can't view larger versions (readable) of cards in deck building unless I add them to the deck and then look at the deck and then long press them. Then wether I want the card or not when I go back to look at more cards it sends me all the way to the start of the list of cards to make the deck from. This is very frustrating and discourages people from making decks with new cards or ones they don't immediately recognize from the picture. A lot of people will refuse to make new decks…
4 votes -
randomly choose lands when playing
Would love a switch where basic lands could use random art available rather than being locked into to the lands picked at deck construction time.
Multiple options:
* Use the lands specifically chosen for this deck
* Pick a random art for each basic type and use that consisently
* Pick a random art for every basic land.Playing in paper, you always have variety. Would be nice to be able to set the preference in the deck builder itself.
2 votes -
Marvel cards from Jump In event not usable in Standard decks
Most of the cards I received from the Marvel Jump in event are in my collection, but when I try to add them to a deck, it doesnt show them for Standard decks.
It does show them for Limited decks.I expected that since it said that cards received are added to my collection that they are then usable for any type of deck. The cards are visible in my Collection, but I dont see anywhere it would indicate that the card is in the collection for limited only, Or if a card is available for standard.
I am using…
7 votes -
the hobbit
Hi, I crafted the green deck for the "Welcome Deck Duel event: the hobbit", but now it won't let me enter the event to select the green deck.
It used up my "comodines" to craft the cards, but the deck isn't showing up as available to use.
Please help.5 votes -
Siège de la cordillère des Andes
Quand j'utilise la carte le jeux bug et reste bloqué sur la proposition des choix. Je n'arrive pas a sélectionner le choix et le temps passe. Je perd donc pour cause d'inactivité
5 votes -
Bug carte siège de la cordillère des Andes
Quand j'utilise la carte le jeux bug et reste bloqué sur les choix que la carte me propose. Je sélectionne un choix mais rien ne se passe. Le temps s'écoule et je pert pour cause d'inactivité.
4 votes
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