MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Card filter not working
It won't let me filter cards by mythic rare or rare or uncommon or common but it will let me filter by weird combiations of filters like common and uncommon or like rare and 4 costs, I've reinstalled and file verified and it doesn't help.
11 votes -
Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck
Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.…12 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
12 votes -
June
Got 10 weird packs for June rewards, opened one and got an error.... Then the packs disappeared!
12 votes -
今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る
下記手順で再現(友人から代理報告であり、自環境でも再現)
1.添付したリストのデッキをインポート
2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まないただし、2の前にデッキ選択中にフォーマット変更しておくと、
デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです11 votes -
Ghost packs and ranked reset
Yesterday, when the May ranked season ended on MTGA, I received my rewards. Since I had finished in Mythic rank in both Limited and Constructed, I was demoted to Platinum. So far, so good. But today, when I logged into the game, I got a message saying my rank had been reset. I received the rewards again, but now the packs don't show which collection they're from, and when I open them, nothing happens. Then, on top of that, my rank dropped to Silver.
14 votes -
Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
waiting for server
Can't edit decks. Every time I try I get infinite loading screen, can play matches with no problems. Internet is working fine tried restarting multiple times, resetting pc, reinstalling. Nothing works.
R11 votes -
Jump-In Marvel Superheroes Rewards Bug
I don't think I received a rare card reward for winning my first Jump-In Marvel Superheroes match. The reward track progressed, and claim was greyed out. I received 750 gold from a daily quest, and a pack from xp on the mastery track, but I can't find any “New” rares in my collection besides the one from the pack, even when filtering for historic.
10 votes -
Cannot edit red decks
Cannot edit any deck that contains red cards. System get stuck at the " Waiting for server" page.
11 votes -
Bug
PC- I am unable to edit my decks. MTG Arena gets stuck on a continuous “waiting for the server” loop. I’ve restarted the application, ran the installer in hopes of it correcting, attempted to clear the cache, and full uninstall//install. I’ve ran into the same issues on the mobile version.
10 votes -
Mythic rare card filter bug
When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for…
9 votes -
Issue with Davriel
Problem with the Davriel game on PC and iPhone. The image speaks for itself — Davriel's text no longer displays.
9 votes -
8 votes
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Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.13 votes -
Can't find mystical tutor and enlightened tutor on his mirage versions.
Hello, y crafted enlightened and mystical tutor on her old style mirage versions and I can't find it.
17 votes -
Deck builder filter is broken
The filter in the deck builder is broken. Set it to Mythics only, doesn't filter. Try adding rare, entire UI locks up, client crashes completely. I try to report the bug, i get shunted to this page. So here you go. Fix it or not. I'm getting fed up with this product.
8 votes -
I can not use the rare or mythic filter when deck building.
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Mac OS
10 votes
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