MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Can not edit new decks.
I cannot edit new decks. I can edit the old ones. I can create new decks by copying from clipboard but then I cannot edit them.
The screen shows Waiting for the server and stays there6 votes -
decklist
When trying to open decks to see the deck list it hangs up and "waiting for server" swirl just continues to swirl until I close game. I have tried opening different decks. Also, clicking on one deck and then trying to open another. Nothing from suggestions is working to reslove it.
5 votes -
Missing cards after update
Recently I noticed force of negation was missing and contacted support. The card is back. But now it appears mystical tutor is missing. On arena it says that one of cards in my deck was banned which is not the case.
10 votes -
Missing Spider-man/omenpath packs
I noticed after the last update, the omenpath packs (now Spider-Man) are missing in my collection (see screeshot). If you will review my account, I have copies of almost every single pack in my collection since I started playing. I’m not sure how many paccks were gone. I’m just looking forward to have this restored. Thank you for your understanding.
5 votes -
No Reward cards after Marvel Achievement
After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.
5 votes -
Marvel cards from Jump In event not usable in Standard decks
Most of the cards I received from the Marvel Jump in event are in my collection, but when I try to add them to a deck, it doesnt show them for Standard decks.
It does show them for Limited decks.I expected that since it said that cards received are added to my collection that they are then usable for any type of deck. The cards are visible in my Collection, but I dont see anywhere it would indicate that the card is in the collection for limited only, Or if a card is available for standard.
I am using…
5 votes -
FIX DECK BUILDING JEEZZUS
It’s been a while since you broke the card count/deck details button.
After the TMNT update, changing lands starting crashing the app.
Now IN DRAFT, YOU CAN’T EDIT A DECK BY ADDING/REMOVING CARDS INDIVIDUALLY ANYMORE
You have to leave and re-enter the deck builder and remove cards from your entire draft pool one by one.
And if you misclick once, start all over. Then hope you don’t get the LAND options bug and have to start from the beginning again9 votes -
Building decks error
I use IOS to play, and whenever I’m building a deck and I enter the screen that allows me to choose the type of card and rarity, the game won’t allow me to enter back to my card selection when I choose a rarity of card that I’d like to search for.
5 votes -
Game freezes when editing deck
I already ran repair files and still the same issue, when I press edit deck, the load screen pops up and never loads the deck edit screen. Just stays in a loop of loading forever. Im on android, this is my 2nd time running repair game files.
5 votes -
Will not load a deck into editor, may be a memory issue
Log in. Go to Decks. In My Decks try to edit deck called Red.
Shows Waiting for server and hangs.
Done on a 16 GB laptop. Shows 16102.MB used. May be a memory issue5 votes -
Cannot enter collection screen
Occurred at 2026/6/19 6:51 (UTC).
The collection screen cannot be opened.
Maybe the fact that I am playing from Japan (and my time zone has always been JST) is related.
The time when this issue occurred was 6/19 15:51 in JST.
Maintenance is scheduled to start at 6/19 15:30 UTC, which is 6/20 0:30 JST.
In other words, could it be that testing has not been done in different time zones?
Steps to reproduce:
- Launch MTG Arena
- Open the Deck tab
- Click the Collection button
Result:
- It does not transition to the Collection screen
5 votes -
Collection Disappeared
The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.
A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.
Could you please investigate this issue?
8 votes -
Cloned Starter Decks get stuck on “Waiting for the server” when trying to edit them
When trying to edit cloned Starter Decks, the game gets stuck indefinitely on the “Waiting for the server” screen.
Platform: PC / Windows
Steps to reproduce:
- Open MTG Arena.
- Go to the Decks section.
- Select any Starter Deck.
- Clone the Starter Deck.
- Try to edit the cloned deck.
- Observe that the client shows “Waiting for the server” and remains stuck with an infinite loading spinner.
Actual result:
The game stays indefinitely on the “Waiting for the server” screen. The loading spinner never finishes, and the deck editor does not open.Expected result:
The cloned Starter Deck should open normally in…5 votes -
Filter Broken - format drop down broken, color filter broken, reset button broken...etc
PC Filter Broken - Color selection and format drop down not working. Deck card count not appearing for selected format. Re-wrote directory files, did not resolve the issues. May uninstall and re-install on laptop.
4 votes -
un able to make ne deck
for some reason i am unable to make new decks i got some new cards and wanted to make a new deck for alchemy i can see all my cards but when i select alchemy it still shows all my cards even invalid ones it is also doing it for standard and other formats i am on the steam format for pc
5 votes -
Won't load decks if any older decks clicked - will allow a new deck to be made - endless "Waiting for the server ..."
Local problem, I think. Repair Files apparently loads local files without issue.
4 votes -
Can't create alchemy deck. bug.
"Waiting for server" nothing happening. Even if i uninstall and install. Even if I restart my cellphone.
5 votes -
spiderman cards glitch?
just updated my game on mtg arena, on android. a bunch of my cards turned into Spiderman cards and I don't like it. please fix this.
3 votes -
7 votes
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Michelangelo, the heart not able to be set as a secondary commander
I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)
4 votes
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