MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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311 results found
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Companions
Yet again companions are completely missing when trying to build or alter a deck.
7 votes -
Cards unlocked have not been added to my account
Hi, cards I have unlocked in the current Marvel achievements have not been added to my account or collection. I have unlocked several and none have been added what's so ever.
3 votes -
Marvel Super Heroes/ "Giant Growth" Bugged
I'm playing on the steam version of the game and I have collected 4 "Giant Growth" cards from playing the "Marvel Super Heroes Jump in Event". I have now opened several packs of marvel super heroes (purchased with gold or through the mastery track) and I get "Giant Growth" marked as a first pull or whatever the in game terminology is. I believe this may be happening with other cards from the set obtained through the "jump in event" because I have had cards not appear in the new cards section after opening packs but the giant growth card is…
1 vote -
Can't add card to deck building
I finally found my Raph's Jitte card in my collection. But I can't find it when I do my deck building. I used my wild cards on it but im still unsure how I can get it so I can add it to my deck.
6 votes -
Match Play Button Bug and “Edit Deck” Freeze
All of the sudden today when I tried to play it wouldn’t let me make edits to any of my existing decks because every time I tried to “Edit Decks”, the game would get stuck in a loop and would not load. After restarting I decided to see if it was even playable, and even after selecting the type of matchmaking, ranked or not, the play button is not clickable and won’t launch any matchmaking. I was eventually able to get into matchmaking by repeatedly trying and failing with restarting the client. I’ve done and tested this both on PC…
3 votes -
deck issues
when i go to edit some decks screen says waiting for server and i get the buffering circle. does not seem to connect. have to restart but still cannot edit some decks. have tried fresh install but still the same
4 votes -
Cant open deck edit Stuck on waiting for server screen when going to edit deck on my pc
Cant open deck edit on my pc
Stuck on waiting for server screen when going to edit deck
3 votes -
Can't select mythic or rare when building decks
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Android
4 votes -
Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
6 votes -
issues with client functions like creating decks
The filter menu doesn't allow you to filter out Mythical Rare cards. Selecting "Mythical Rare" and pressing "OK" does nothing; in other words, you can't exit filter mode with that selection.
My color combination was black and green, and it was also blue, black, and green yesterday.
4 votes -
Deck building
Today, the Spiderman cards finally arrived and I started to review my decks to see which ones had cards from that expansion and discovered a bug that has impacted about 6 or 7 of my decks. These decks cannot be edited, because when the edit option is selected, the waiting for server message becomes eternal. This is only happening with those decks, the rest are able to be edited although the filters for mana value and rarity are bugged because selecting ok to return to the card view doesn't work, you get stuck in the filters. I tried to remake…
4 votes -
Deck Validation Failed - Bug
Imported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached…5 votes -
What has MTG become?
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off…
1 vote -
Unable to remove card during deck building in deck builder
After drafting, was in deck builder cutting cards, and I clicked twice to remove two cards but got odd behaviour. Instead of removing either card, the first card I clicked kind of zoomed in and moved up in the UI and became unclickable.
I couldn't move it, couldn't interact with it, nor could I interact with the cards under it. Tried changing to view and not view sideboard, but the view change didn't affect the bug, was still present.
This bug was not impactful otherwise though. It did not crash the deck builder, I could still add and remove all…
1 vote -
5 votes
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Request: Add classic Affinity cards for Modern Affinity in MTG Arena
Hello Arena Team,
I really enjoy playing MTG Arena and I’ve been trying to build a Modern Affinity deck. However, several key cards from the archetype are still missing from the game.
The cards I’m currently unable to find or craft are:Urza's Saga
Welding Jar
Claws of Gix
Engineered Explosives
WhipflareThese are all legal cards in the Modern format in paper Magic, and having them in Arena would allow many players to build and enjoy this classic archetype (and other artifact-based decks) properly.
It would be fantastic if these cards (and potentially more from the Mirrodin block /…
3 votes -
Missing Mastery Pass Mythic Card Rewards
I just won a game and received gold rewards for a daily win + a daily Quest. I also received 250 Mastery XP, which all popped up on screen at the end of the match. The XP was enough to complete level 49 of the Mastery Pass which should have given 2 Mythic SoS cards, but I didn't get any pop-up for those and nothing in my collection says "New", so I don't think I received them.
3 votes -
“Thanks!” and “Sorry” Emote Bug
On the profile page it shows that I have the words “Thanks!” and “Sorry”. It seems that they are the 2nd option of “Nice!” and “Ooops”. During game play I haven't found a way to access them. I can say “Nice!” but “Thanks!” is not available, same with “Sorry” not available. How can I access these sayings during the game?
From the profile/emotes screen it shows Classic on 1 side & the other 15 options that can be changed on the other side. On the Classic side Nice! and Thanks! show up together and Oops & Sorry! together. But in…
2 votes -
Marvel achievement cards not appearing in my collection
I have completed all of the achievements for the Marvel rewards cards, but none of them show up in my collection. At first, I thought that I had to complete all of them in order to access the cards so I did, but even after completing all of them, I still have no access to any of the cards that were given as rewards, which is really frustrating.
2 votes -
food chain (turtle version) is still legal according to my client
I can still make a Historic deck with Food Chain and join the ranked Historic queue with it (I dropped before being matched). My client does not say the card is banned. I did not receive wild cards when the client updated after the ban.
Steps to reproduce: Make a deck with the turtle version of Food Chain. ??? ProfitPlatform: PC app. (standalone, not Steam)Behavior: I can make the deck and queue for the Historic ranked queue.Expected: I should not be able to do either of those things.
…Pics/Video: Trust me bro. (I bet it's not just
5 votes
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