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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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858 results found

  1. Duplicate protection bug

    There is an error where rares on the bonus sheet for Through The Omenpath were not protected against duplicates. This causes rares to be gemmed even though there are still some remaining.

    Similarly, the Stellar Sights on the bonus sheet for Edge of Eternities also have no protection against duplicates.

    This is a bug that causes losses to players, so please fix it immediately.

    Previous sets properly had duplicate protection on the bonus sheets.

    6 votes

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  2. I got gems in a pack instead of a card in Through The Omenpath

    I just opened a Through The Omenpath pack and instead of cards I got 20 gems.

    It stated that I already have all the rare cards for the set, which I obviously don't. Would rather have a rare card than 20 gems.

    6 votes

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  3. "Anti" theme/ability?? new idea

    Creatures with "Anti" anything ability would cancel out the other creatures ability. Anti trample creature would CANCEL the creatures attacking trample ability if the creature blocking had "anti" that. First strike, any color, creature, spell, enchantment, "anti" ability?? A spell with "anti flying' put on a creature would ground it. Apply "Anti" to things. Is "Rampage" or "Banding" going to come back? Banding is just Reverse trample basically. the ability to assign damage to your creatures.

    1 vote

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  4. Receive 4 converted cards into gems in 2 golden packs

    I opened 2 golden packs to received 12 cards, but for my surprise I received 8 cards and 4 converted into gems.
    But, the rules and the objective of the golden pack is complete the sets.
    Wizards I need 4 cards of some set, I can't open more packs until this error is corrected.

    3 votes

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  5. Unable to reach edit deck screen

    Unable to go to edit deck screen for a few days now. Once I tap the blue edit button it stays on a waiting for server screen and I have to hard close the app.

    3 votes

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  6. 8 votes

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  7. jump in

    Hi I have been playing the new jump in avatar edition not the midweek magic version and none of the rares and mythics have been added to my collection.

    4 votes

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  8. card sleeve

    Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…

    3 votes

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  9. Modern Horizon

    Joind MH3 Direct and can only a few cards. Its bugged.

    5 votes

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  10. Magic Arena

    MH3 Sealed pools for the Arena Direct only display a handful of cards. It is impossible to build a legal deck.

    5 votes

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  11. deck builder not accepting side deck

    the Builder is rejecking a deck with an 8-15 card sideboard, despite being in legal limits claiming it is in excess of the 15 card limit

    9 votes

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  12. Unable to Select The Bargler Title Bug

    Hi! Ive completed the vanilla achievement for yargle day many timese and its still not ccoming through. The even is now over and i want to know ill get the achievement since it was the laat of the 5 i needed. Thanks!!

    The event is over, so it didn't give me the title.

    but it won't let me select it in game, hence my saying it didnt work. T

    5 votes

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  13. not receiving rare wild cards from november 10 ban list.

    Hello, I'm not sure if this is something that is still being worked on or not, but I have not been receiving rare wild card refunds from the November 10 ban list.
    for example I didn't get my rare wild cards from proft's eidetic memory, however although I am not sure, I think my mythic wild card count did increase, I know it was an issue with my rare wild cards because my rare wild card count is at zero and when I logged in today it didn't increase, while if I'm not wrong my mythic wild cards did increase,…

    1 vote

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  14. No wildcards after the pioneer and brawl bans

    I had most of the banned cards crafted, and only received the wildcards for the standard bans.
    since i mostly play pioneer and brawl, it should make sense that i got those wildcards back too

    4 votes

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  15. Wildcard Refund Error

    After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.

    3 votes

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  16. Strip Mine

    Opened an Arena Direct pool and had Strip mine in the pack opening screen but it's not in the pool.

    5 votes

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  17. Apply Styles with 5/10 Update

    The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
    If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.

    9 votes

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  18. Set Completionist II achievement not given when getting x4 of an Alchemy Set.

    Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.

    15 votes

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  19. Missing Edge of Eternities packs

    Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.

    7 votes

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  20. Improperly Invalidated Decks

    I have five decks listed as invalid, but none of them have invalid cards. It literally says Invalid Cards: 0

    8 votes

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