MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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858 results found
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Renewal egg missing
I don't have a renewal egg in my account even though I logged in before the renewal and checked all messages in my inbox.
7 votes -
TLA cards don’t appear from Golden Packs.
After opening eleven Golden Packs, no TLA cards appeared; all selections were drawn from past boosters instead.
Since I already own all rares from the past boosters, they were converted into Gems.
Because this differs from the previous description and does not match the expected benefit, I request that TLA be included in the Golden Pack selection and that the eleven Golden Packs be refunded.I don’t mind if the Gems and cards I received from the eleven Golden Packs are removed upon the refund.
3 votes -
Can't Edit Decks
I'm unable to edit my decks. It says that no more than 15 cards can be in the sideboard. My main standard deck only has 13 cards in the sideboard and I tried adding 2 more card to make it 15 but it said I couldn't add those cards because it would be over 15 cards. Then when I tried to remake the deck new the same pop-up happened when I tried to finish making the deck. I'm also unable to change out cards for other cards in the sideboard or maindeck, the same "15 cards in your sideboard" message…
7 votes -
I can't use my smeagol deck in brawl because I can't have duplicates of nazghul?
I have 9 nazghul in my smeagol brawl deck per it's own description of how the card functions and the deck worked just fine yesterday. Here is the full listing.
Commander
1 Sméagol, Helpful Guide (LTR) 231Deck
1 Urborg, Tomb of Yawgmoth (PIO) 118
1 Command Beacon (FCA) 64
1 Lotus Cobra (J25) 685
1 Heroic Intervention (KLR) 161
1 Tireless Provisioner (MH2) 180
1 Scute Swarm (ZNR) 203
1 Mox Amber (BRR) 35
1 The Great Henge (ELD) 161
1 Rampaging Baloths (FDN) 645
1 Gollum, Patient Plotter (LTR) 84
1 Gollum's Bite (LTR) 85
1 Claim the…7 votes -
Voice of victory doesnt trigger
Voice of victory doesnt trigger cards that count the number of creatures attacking with it:
- eg Glimmer lens
-eg Kythen, Hero of AkrosI played a game today at 2:10pm ET where these effects didnt trigger and I lost the game as a result
2 votes -
Surely it should not be infinite
These two cards create an infinite loop that kills the opponent and they cannot go
1 vote -
Cannot open vault
Cannot open the vault at over 100%
3 votes -
Card styles broken for Arena Anthology 3 cards
others have brought up this bug with cards like ulamog infinite gyre and the 15cmc emrakul, but cards like chain lightning and noble hierarch bugged as well
2 votes -
vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Unable to open vault despite being over 100%
My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.
Restarting the game does nothing as the same thing just happens again.
3 votes -
fiery covenant abaility
I casted fiery covenant targeting 3 creatures but it didnt let me pay de life and it casted for 0 instead.
2 votes -
Got gems from Stellar Sights card in EOE when not all owned
Today when I opened an EOE booster, I got an EOE rare and bonus Stellar Sights one which got replaced by 20 gems, saying I owned all of them.
But that is not the case.3 votes -
deck having all the cards but still needing to be crafted
Deck is complete but is coming up with the craft all button. this appeared on my Marrow Gnawer brawl deck after i crafted the Special Guests for Rat Colony after I had already maxed out the card from Dominaria. I have hit the craft all button multiple times but the button doesnt work and the deck wont be registered as a complete deck
8 votes -
Brawl 4 mythic rare cards banned but no refund (they were all mythic rare when I crafted them). Scammed!
I used 4 mythic rare wildcards to craft 4 cards for brawl, that is 20$ USD on the store. Wizards just banned all 4 and did not give a single refund for them. Wizards just stole/scammed 20$ USD from every single Brawl player… How can we trust to invest in this game with this kind of conduct…
3 votes -
B&R updated – Failed Refund of Wild Cards and HAS stock chat
Seeing the B&R update from 10 Nov 2025 (-0800 UTC), I noticed I did not get wild cards correctly added to my account (as of end of 10 Nov 2025, still working with support to resolve this issue).
Specifically cards were banned and I was not issued said wild cards to my account; in the correct quantities.
Importantly, there are several cards have been rarity shifted (99% downwards). An example, if you wanted to play with Despark, you could only craft this as a rare from Mystical Archives (STA). Then it was made available as an uncommon (you were never…
2 votes -
Set rotation warning for cards that aren’t rotating!
When trying to craft cards from sets like Ixalan and Outlaws of Thunder Junction, I keep getting the pop-up warnings saying cards from these sets will rotate out soon - which is obviously not true for these particular sets. Can you guys please get it together and fix these stupid warnings? It’s very confusing/misleading. You know what sets are actually rotating out, so check your warnings for accuracy before you go live with them.
2 votes -
Nazgul Commander Bug
You can't add more than 1 Nazgul to any of the commander formats, you should be able to add up to 9 due to it's effect.
27 votes -
invalid deck & network error when building my draft deck
Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me play and the button still says "Build…
2 votes -
Broken black deck.
Currently an endless loop broken deck build. If you have "Marauding Blight-Priest" and "Bloodthirsty Conqueror" in play, if either activate, they both keep activating until the opponent has lost the game. This needs fixing.
2 votes
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