MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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241 results found
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Panther pounce did not work for defense against Flynn
I was playing Quick draft on my iPad and used panther pounce to defend against a flying creature but it did not work to block it even so my creature had flying. That made me loves the game
1 vote -
Bug - Quick Draft
Hello, I am writing to report a bug and request a refund for a Quick Draft event due to a game-breaking bug that caused me an unfair loss. During my match, the game completely froze right after I cast a creature card. The card remained floating on the right side of the screen, and I was unable to cast any other spells, pass the turn, or take any other actions. Meanwhile, my opponent was able to continue playing their turns normally. After a moment, the game froze entirely, and nothing else happened. I immediately checked my connection, and my 5G…
1 vote -
No non-UB/Marvel drafts available
On Arena, there are currently no non-UB format drafts available. In case its all Marvel.
Is this how it's going to be for the future?1 vote -
Doesn’t let me selete more packs
Locked out of event just trying to do mono colors for the challenges
1 vote -
The mobile app disconnects you and causes you to lose the game
I lost 2 times the pioneer metagame challenge because the mobile app disconnects you and causes you to lose the game with no option to reconnect even if you quickly reopen the app. And of course, you lose the value of your tournament entry fee.
They need to look into this. it's the second time this bug has occurred to me1 vote -
i do not have my rewards from finishing the marvel quests
i have finished the marvel rewards but nothing happen i didnt had the rewards cards ? can you help me ?
1 vote -
Daily Quest did not reset after Marvel set drop
Normally the daily quests fully reset after a new set drops but this time I only got one new quest instead of the three
1 vote -
Jump in marvel pack bug
First pick was animal and second was towering. After that, it kicked me out and when I try to go back into the event, it shows animal with a confirm button
1 vote -
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets, Iron Man and Geniuses. After selection I clicked on achievements and c
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets. I am having the same issue as most people here except the packets I chose were not the the same as most other people choosing. I chose the 2 mono red packs.
1 vote -
ＭＴＧアリーナ
１パック目を選んだあと２パック目を選べないのですがどうすればいいのでしょう？
0 votes -
Unable to rejoin draft
I went from a draft back to my home screen to make sure I had 4 crop rotations in my collection. When I went back to the premier draft page I had the start draft option again rather than the option to rejoin draft. The button took me to a draft where my sideboard contained the sideboard cards from draft 1. In the second draft I saw a sundown pass in the pack, wanted to check if I had 4 copies, the same issue occurred where rather than rejoining the draft in progress I only had the start draft button.…
2 votes -
GAME CRUSHED
My game crashed during the matchmaking and I stll get the loss!! WTF Even if i relunched the game after the crash
1 vote -
Booster turor does not reveal cards
Booster tutor does not do what it has written in text box.
It reads: Open sealed Magic Booster pack, reveal cards, choose one of them and put it into your hand.
What it does: Open sealed Magic booster, put one card into your hand.It should reveal card selection to opponent to provide information about mana and card availability and also it should reveal the choice.
I played multiple events and the card does not work all its text as it should.2 votes -
プレミア・ドラフト：「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作するようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。
プレミア・ドラフト：「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作できるようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。
1 vote -
Achievement process error
Progress on Marvel Achievement is not counting all of the green spells I play. It's causing the achievement to take much longer to complete then it should.
1 vote -
シールド
シールド戦
マーベルスーパーヒーローズにてフリーズ。
強制停止して再起動から再開しようとしたが起動時に1GBの再ダウンロードを求められたため時間切れ。
Android:SO-52C でプレイ中。1 vote -
Quick Draf Bloomburrow
Hi,
During multiples plays, I experienced some issue with creatures.
I have a green/bleu deck mainly frogs. Once I was not able to interact with my creatures, thus not being able to attack; block; tap ..... Only the first creature that I played was identify by the server.
During an other game, with the same deck and same day. When bouncing my opponent creature the creature will stay in play. This bug was rather strange as the creature should have had +1/+1 counters on it but the counters were not there and only the strength of the creature change. It…0 votes -
Bug con Titania
He utilizado una descarga de rayos contra Titania porque le quedaban tres puntos de golpe y no se ha muerto. No se ha resuelto el daño. Simplemente ha pasado al turno del oponente. No sé si ha sido un bug o es que el otro jugador tenía algún tipo de truco o algo. Esto me ha hecho perder una partida de Draft Premiere de Marvel Super Heroes
1 vote -
draft defeat while in que
I was just drafting a Premier Draft Marvel Super Heroes I had 3 wins and 2 losses I then que'd for my next match and with out being put into a game while still waiting for an opponent the defeat window popped up and I was demoted a rank. In astonishment i clicked and did not get a screenshot and it spit me back out to the draft landing page now only offering for me to claim my rewards for 3 losses. Look if I pay for a draft I want to actually play all the games afforded to me…
1 vote -
Arena Bug Spoiled Draft - Please Return Gems
Hi Wizards Team, while drafting around 21:10 UK time today, I was booted out of the game mid-draft to a screen saying "Waiting for the Server". It stayed this way for 2 mins until I restarted the game but the game wouldn't restart. Eventually, it worked and I got back into the draft by which time it was almost ended and I had a bunch of random useless picks.
Please can you return my 1500 gem fee as this was not my fault and I cannot enjoy or participate in this draft as expected.
Warm regards
1 vote
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