MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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221 results found
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draft bub
Bonjour,
J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
1 vote -
Can't ready up during draft queue
When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.
1 vote -
1 vote
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draft : deconnection & difficulty to join back
Draft didn't work as expected, many bugs when joining and joining back this morning
1 vote -
Teenage Mutant Ninja Turtles Premier Draft
Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.
1 vote -
starter deck duel has resume even when finished
The start deck duel event can not be resigned (or cleared in any way) after you complete it. It is then stuck in "resume" status until the heat death of the universe. please for the love of god give me a way to clear this off of my current events, it has driven me nuts since i started using mtga years ago.
1 vote -
desconnection
I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...
1 vote -
「クイックドラフト参加券」が、ジャンプインを5回終わらせても貰えない
チュートリアルをスキップして、「ジャンプイン参加券」を合計5枚貰いました。その後、ジャンプインを5回行ったのですが、貰えるはずの「クイックドラフト参加券」が貰えません。
一緒に始めた友人は「クイックドラフト参加券」を貰えていたので、私がバグで受け取れてないのか、何かの条件を満たしていないのかわからないのですが、
バグであれば補填をお願いします。1 vote -
There seems to be no playable limited events going on
It's strange, but I don't see any playable limited events as of 3/17. Please add something playable.
1 vote -
I haven't obtained the card yet
I haven't received the cards I picked in Quick Draft
1 vote -
Give Daily and Weekly reward Progress for Direct Games
I mostly play Gladiator against other players using the direct challenge feature. So I often complete my Weeklies but get no daily or weekly gold progress. This is punitive and punishing to players who want to play unsupported community run formats with no official queue and players who just want to jam with friends.
I presume it's the way it is to prevent abuse, but it's been a long time and we deserve a better solution.
1 vote -
game crushed during draft
Game crushed during my game while drafting, I lost my last game and lost all the gems for nothing, is it possible to have them back?
1 vote -
Fehler
Als ich gegen den Spieler neo spielte, ist der gesammte Bildschirm eingefroren und nur mit X raus kam!
1 vote -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
1 vote -
Comet, JiRock - am I blacklisted? are you gangstalking me?
Hey im playing powered cube and my opponent played comet and he rolled two 6s in a row for two turns in a row and I kind of just got run over by that. This didn't really feel like playing magic, I think you're running some kind of numbers game with that one, so I want some kind of gem refund for my traditional cube event from you people. It doesn't even you cost money. I also think you should fire whoever suggested putting the stupid dog in.
THEN, I played against JiRock, the guy on formidable speaker??? I need…
1 vote
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