MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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ストアにウインターセールが無い
12月16日を過ぎても、ストアにウィンターセールが有りません。
SNSでは、アイスエイジのスリーブを入手したという投稿があるので、私のアカウントだけのバグかもしれません。
確認をお願いします。1 vote -
1 vote
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Unable To Edit Deck In All-Access Brawl Metagame challenge
I entered and paid gold to access the new all-access brawl metagame; however, mid deck building process I had the misfortune of needing to get off my phone to do something else. When I returned to complete finishing my deck, there was no option for me to continue editing my deck, meaning that I am now stuck with a deck that can not play, and to add insult to injury, am now at a loss of 10k gold. I am able to hit “play” and load up into a queue; however, I am get stuck onto a screen that says…
1 vote -
Arena direct ghosted
I won an arena direct over 2 months ago and have had 0 contact from Wotc. I have cut 3 supports requests all ghosted/no reply. This is obviously a bug in their processes.
2 votes -
404 page when clicking the Arena weekly announcement link
When clicking the "more info" link to see the Arena weekly announcements from the inbox message, it always take you to a 404 page. For example, this week's link is:
Which does not curently work. Not sure if the link is sent before the actual web page is created and uploaded
1 vote -
The game dosen't work
The game froze mid draft, while waiting for a pack to be passed, then proceded to inform me that my connection to the server has been lost. I checked my connection and was fine, then tried to switch to a mobile rooter but got the same answer. Now the game wont let me in saying it can connect to the servers.
1 vote -
Time
I was just in a match where opponent, on his turn, had scute swarm and was able to play enough land effects to completely run my priority timer and make me loose a complete turn which lost me the game. That should be something that happens. The attacking player should not be able to make the defending player have no turn due to effects of cards going off and turn timer being used up. Especially if the defending player had a way to win the game next turn.
1 vote -
To Maro
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.,,,,iilll!!ﾞ° .lllllliiiiiiiiiiiiiiiiiiilllllii 'ﾞ!!° ﾞ!llllllll ﾞﾞﾞﾞﾞ!!!!ﾞﾞﾞﾞﾞ’ ﾞﾞ!!!l
ll!!ﾞﾞﾞ゜ ﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞ° ﾞ!!!ﾞ1 vote -
To Maro
＿＿＿＿＿＿＿＿＿＿,,,iiiiii,,, .ﾞﾞﾞﾞ!llllii,
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.,,,,iilll!!ﾞ° .lllllliiiiiiiiiiiiiiiiiiilllllii 'ﾞ!!° ﾞ!llllllll ﾞﾞﾞﾞﾞ!!!!ﾞﾞﾞﾞﾞ’ ﾞﾞ!!!l
ll!!ﾞﾞﾞ゜ ﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞ° ﾞ!!!ﾞ1 vote -
Did not receive my rewards for Arena Direct Final Fantasy Play Booster box
Hi WoTC,
I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?
1 vote -
Play-in connection
While I was challenging in the play-in, I lost twice in a row in the arena due to disconnects. There were no particular issues with the internet connection.
1 vote -
Mtg old series phantom draft
Would it be possible for you to do phantom quick drafts or phantom premier drafts with cards from older editions of Magic? (Such as Onslaught, Legions, Mirrodin, Kamigawa…for example)
This idea came to mind while looking back at the cards I had in the 2000s, and that it would be really cool to be able to re-draft old expansions to rediscover old mechanics and cards with lower power levels than current ones.1 vote -
maro
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!!!!!!!!!!lllll!!!!!!!!!!!!llllll!!!!!!!!!!!!!!!!!!!″ .lllllll’ ,,,,,,
.lllll!′ llllll ﾞllllﾞ .,,,,iiiiiiiiiiiii,,,、
,,llllll,,,,,,,,,iiii,,, llllll .,,,iiii,,、 .liii,,,,,,,,,,,lllllilllli,,,iiill!!ﾞﾞﾞ￣"ﾞﾞ!lllli,、
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.,,,iillll!ﾞ｀ .llllll llll .lllllllﾞﾞ!lii,,lllll '!lli,,＿_,,,,iilll!!lllllliii,
.,,,,iilll!!ﾞ° .lllllliiiiiiiiiiiiiiiiiiilllllii 'ﾞ!!° ﾞ!llllllll ﾞﾞﾞﾞﾞ!!!!ﾞﾞﾞﾞﾞ’ ﾞﾞ!!!l
ll!!ﾞﾞﾞ゜ ﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞﾞ° ﾞ!!!ﾞ1 vote -
Pressing cancel while finding a game counted as a loss.
While queuing up for a game of draft I decided I wanted to make some changes to my deck first and pressed cancel. However, when I went back to the menu it counted this as a loss. I've posted here the 2-3 draft result along with the games as recorded by 17 lands.
5 votes -
Draft
Исчез недоигранный квик драфт.
1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
3 votes -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
23 votes -
Weird amount of gold given and draft joined without player input
I closed the game earlier today and when I logged back in when I got home I received a reward of 300 gold, which I noticed was odd because as far as I know there’s no way to receive exactly 300 gold. Then I noticed that some of my gems were missing and as I was investigating I noticed that I had “started” a quick draft. The prompt is for me to resume drafting but I’m not clicking it for evidence. I have no idea how this occurred or why, it’s all very strange
1 vote
- Don't see your idea?