MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
263 results found
-
Fighting For My Life In Silver 3
Im in Silver 3. Im disabled but have over 5000 hours in game and have spent over a thousand dollars in this game over my lifetime. As of late Ive noticed drastic changes in matchmaking thats edging me out of the game and making me reconsider my purchasing patterns. Im constantly and consistently getting matched against platinum and diamond players, players up to 3 ranks above me. Id like to point out Ive NEVER been in diamond rank. In over 5000 hours of gameplay, never in limited or constructed have I been above platinum. Ive been matched occasionally against mythic…
1 vote -
reply
JACOB OPERATOR WIZARD REPLY LIKE THIS FOR ANY QUESTION WITHOUT ANY REFOUND FOR PROBLEM I HAVE, AND I HAD THIS,AND EVEN MY FRIENDS BUT WIZARD KEEP REPLYING THIS WITHOUT ANY REFOUND
Thank you for contacting Wizards of the Coast Customer Service. We are sorry that you experienced an issue with your recent MTG Arena event. We have granted the cost of the event to your account for the recent challenges you've experienced.
Please let us know if there is anything we can assist you with in the future.
1 vote -
Suggest lands crashes on ios
On ios, client crashes every time I try to “suggest lands” in powered cube. It will not change lands in response to deckbuilding, and trying to force a suggestion causes a crash. I see similar reports for other platforms but none for ios yet.
1 vote
- Don't see your idea?