MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Drafy problem
bject: Server Error During Premier Draft – Unfair Losses
Hello,
I would like to report an issue that happened today during a Premier Draft on PC. During two different matches, the game suddenly showed a “Server Error” while I was inside the match, and I was unable to reconnect both times. As a result, the system automatically counted both situations as losses, even though the errors were not on my side.Details:
Format: Premier Draft
Platform: PC
Date: Today
Issue: Server Error occurred twice during the match, unable to re-enter, both counted as losses
I kindly request that you review…
1 vote -
Traditional Standard Event has been missing for 15 days.
It’s missing on every platform. Has been since the Avatar set released. Just look at the Constructed events tab in Arena to see it’s not there. This is seriously ridiculous.
1 vote -
Modern Horizons 2 Limited Events/Draft
Dear MTG Arena Team!
I would like to inquire whether a Modern Horizons 2 Draft will be offered in MTG Arena in the foreseeable future. I have noticed that many cards from Modern Horizons 2 are already available in the client, which is why I am wondering whether a corresponding Limited event is planned or whether a date has already been set.
I would greatly appreciate a brief response regarding the current plans.
Thank you in advance for your time and support!1 vote -
Illegal cards played in standard event
I played traditional standard best of three event, seed of hope was played. It was out of rotation after the release of edge of eternities. It doesn’t have a reprint in Spider-Man. How is it being played in a standard event?
2 votes -
December Qualifier Weekend
December Qualifier Weekend - Wrong dates/information displayed/provided.
The dates information provided via emails to qualified players and on the official webpage Qualifier Play-Ins and Qualifier Weekend Information (https://magic.wizards.com/en/news/mtg-arena/qualifier-play-ins-and-qualifier-weekend-information?utm_medium=playerinbox&utm_source=arena) seem to be erroneous.
As per the webpage and the screenshot provided, qualfier weekends usually hold "Day 1" on Saturdays and :Day 2" on Sundays. However, the dates indicated are December 12 (a Friday) and 13 (Saturday). This would mean that, as per the webpage, the BO3 qualifier play-in is on the same day as the qualifier itself... which doesn't make much sense.
Please indicate the proper dates in direct…
1 vote -
DRAFT BUG
During a premier draft, I got disconnected, and when I came back the cards didn’t show up, but the timer kept running until I lost by timeout
1 vote -
Friends List Broken
Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.
1 vote -
Events/ Banned Cards
I inadvertently found a bug on a Traditional Standard Event. I entered an event prior to the bans happening and then after the update with the bans, since I had already submitted my deck, I was able to play with banned cards.
3 votes -
Sparky's Challenge No Reward After 3rd Win
Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
Feel I was robbed/cheated a bit. Not cool.6 votes -
Draft
Draft : during few pick step, i have no visual on the cards... so, the time run out and automaticly pick a random card.
1 vote -
Blank board, unable to start match
During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.
The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).
I spend a lot on these events. Can you help me?
2 votes -
Graveyard and death triggers
I just played a limited game where hama the bloodbender and callous inspector failed to trigger. No clue from the inspector. No exiled cars to play from the bloodbender despite multiple targets. I lost the game due to this. Any way to get a refund in gems?
1 vote -
Won a rank game, but my ranking decreased
I won a ranked game in MTG, but my ranking decreased
1 vote -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
1 vote -
Unable to sideboard in historic metagame
Hi,
I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........3 votes -
The Last Airbender OR The Last STRAW!
I’m not sure if it’s my device or something on MTGA’s end, but ever since the Avatar: The Last Airbender set dropped this week, the game has been extremely unstable for me. I’ve been running into constant server connectivity issues and getting booted out of matches mid-game. Because of that, I’m forced to forfeit, which tanks my rank and makes climbing feel like an uphill battle.
On top of that, the game went into maintenance right after the Avatar set released—and it’s still buggy. The avatar I purchased shows up everywhere except in matches, where it displays a completely different…
1 vote -
Cannot view table when drafting
While playing mobile on Android device I cannot click on my name to view the draft table and see where the packs are currently sitting.
1 vote -
Unable to build a draft deck
During a draft event, i'm unable to validate my draft deck, see screenshots below for error message.
Also there are 3 snakeveil into the side, i don't know where thy came from. 3 others have been drafted , and are well in the deck part of the screen1 vote -
Land style in draft
When playing in draft, the lands I get have the style that I have favorited in my collection. I don't understand why that's the default, when I play in a draft, I would like to play the thematically fitting lands from that draft, and the worst part is that it doesn't allow me to switch styles. Clicking on the arrows on the basic lands to open the styles does nothing. The only way is to go out of the draft deck editor and switch my favorites in the main deck editor so that is the land that shows up in…
1 vote -
Jump Into Magic: The Gathering | Avatar: The Last Airbender deck with 28 lands
I chose 2 decks, Roku and Powerful, this resulted in a deck that i believe is not correctly built and cannot possibly win. the deck has 28 land and only 12 non-land cards. not only did I not get my gold worth of cards, but I also dont think I could fairly win with this deck and get the cosmetic reward.
1 vote
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