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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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362 results found

  1. Quick draft Event Ended

    The EoE Quickdraft that was scheduled to run until 10/27 just disappeared, I had not completed the draft and was awarded 50 gems but did not have an opportunity to play any games.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Wizards of the Coast, a criminal organization

    https://www.golocalprov.com/business/hasbro-ceo-*****-and-execs-sued-for-alleged-securities-violations

    WOC is a criminal group.
    They continue to create cards to destroy the interests of shareholders.

    Maro is a misogynist.
    Should someone who discriminates against women still be allowed to design MTG?

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Bugged Mastery Pass

    The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.

    I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.

    4 votes

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  4. Not adding cards from the Lorwyn Eclipsed Jump In event to my collection

    Many of the cards from the event deckl are not being added to my collection even though I added the deck.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction be…

    2 votes

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    4 comments  ·  Events  ·  Admin →
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  6. Bug on arena

    I uploaded a deck to try in the new brawl event (Iroh, Grand Lotus) as the commander. When I went to enter the event, it took my submission fee but uploaded the deck without a commander and now when I try to get into the matches in the event it says 'waiting for opponent' endlessly. Please assist </3

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Downloading Files when disconnecting

    I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.

    I would like to be refunded

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Bug Arena Direct

    Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Jump In manabases not handling hybrid mana correctly

    My MWM Jump In combo is Gliding+Hei Bai.

    Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Draft event quality

    I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Bug: Edits to deck weren't there on starting next match in sealed event

    In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:

    • It had a different background and different music to the normal Lorwyn Eclipsed match arena
    • My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass

    Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  13. quick draft

    Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest

    15 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.

    Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.

    4 votes

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  15. midweek magic get 3 wins but only 1 prize

    Played to 3 wins on Midweek event. Only got 1 prize. Never got another rare or cosmetic card. Win count won't go past 1 win.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Color challenge rewards

    I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.

    It is like this for all color challenges.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Bug with sealed draft gems/packs

    I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Time to register

    Does the time it takes to create an account on betting sites play a decisive role in your decision to register or not?

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  19. Brawl challenge should be using ATLA but hasn't been updated and still only allows Final Fantasy Commanders.

    The current brawl challenge wasn't updated to use commanders from the ATLA set, it's still referencing final fantasy commanders. Can we please fix that when there is a chance? Thanks! :)

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Midweek madness not using most recent release (12/16/2025)

    Issue: midweek madness brawl builder’s challenge not using most recent release’s commanders

    Steps to repro:
    1) select mwm from play menu and click play
    2) click + on choose your deck
    3) click + on my decks screen
    4) filter results to Avatar: the last airbender
    5) click ok

    Expected results:
    Collected legendary creatures from last airbender displayed

    Actual results:
    No legendary creatures are displayed

    Note:
    The his happens with both collected and not collected selected on the filter screen

    Platform is iPhone 16 pro max iOS 26.1
    Client version 2025.54.0

    1 vote

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    3 comments  ·  Events  ·  Admin →
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