MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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263 results found
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won match lost rank
I´ve already won a draft match but my the game minus my rank instead of turnning higher
3 votes -
Crashes on Win11 PC, Quick Draft
Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the game. It just…2 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
Wizards of the Coast, a criminal organization
WOC is a criminal group.
They continue to create cards to destroy the interests of shareholders.Maro is a misogynist.
Should someone who discriminates against women still be allowed to design MTG?3 votes -
Unable to perform game actions in pick two turtles draft
I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft
2 votes -
Pick two cards TMNT DRAFT event
I was creating my deck for the event when it suddenly promoted that deck craeation failed. It kicked me out and had to work my way back to that event but when I tried again the same error happened. I opted to exit the app and restart again. When I logged back in it appeared as if my game ended. Because it was requiring me for gold or diamonds to play. I haven’t even built and played the deck I drafted. I lost 1 draft token because of this.
2 votes -
Refund of coins or gems for 0-3, 1-3, 2-3, or 3-3 in drafts
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that…
3 votes -
Bugged Mastery Pass
The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.
I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.
4 votes -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures
Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be…
2 votes -
Powered Cube Draft Freezing
I spent a draft token to enter the Power Cube Draft and played a few turns. I tried to sacrifice a food token and I thought it was my opponents turn to cast an instant and the timing rope appeared. I thought it was my opponent taking time to disrupt my life gain but it froze. I exited out of the app and when I came back in it registered my game as a loss. I thought no problem I'll just start another match and then it happened again. This time i cast a sorcery and in response my opponent…
2 votes -
Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx2 votes -
lorwyn with changeling bug 2 - Curious Colossus turned oppo giant into 1/1 coward that still gave giants double strike
Following the issue reported yesterday with champion (looks like this is now fixed - thanks) I played curious colossus which turned my oppo's creatures into 1/1 cowards as expected but their Boldwyr aggressor still conferred double-strike abilities on giants that were played after (despite the ability on the boldwyr being greyed out)
3 votes -
two draft pick error TMNT
Yesterday night I try to play a Two pick draft TMNT. During the pick I select two card one was the squirrel i don't remember the other(the game was recommend me to take The Neutrinos). When I drag the Squirrel to my deck, 3 cards arrived (Squirrel, Neutrinos and the other one). I put to my side the Neutrinos then the squirrel vanish to my deck.
I have to install an other browser to try to send this message on IE it doesnt work.1 vote -
Never had issues resolved - 4th try!
My last two issues for playin points and a premier event never got resolved but were marked as such. 20 points and 4000 gems was what i was asking for back. I suspect something went wrong with the system in refunding as I never received points or gems which is out of the usual fast response. I think the original issues were all due to server crashes at the time. While not a big deal, I do spend thousands on this app each year and expect it to work correctly when playing in events. Thank you for looking back into…
1 vote -
Perpetually disconnetion from server
Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!
1 vote -
Encampment came in tapped with a mountain on the battlefield
I played a mountain followed by Dalkovan encampment and it came in tapped - it should have been untapped because of the mountain on turn one. This cost me a game in a standard event. If it was coming in tapped i would have played it first. Leaving an open red makes people think you have removal card in hand.
1 vote -
Draft event quality
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…
3 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Daily Wins, No Reset each 24h
For the past few weeks, my daily win progression hasn't reset (as it should every 24 hours). I thought it was a game update and that the daily rewards had worsened. But I checked with my friends, and they said everything is normal on their accounts and that it might be a bug on my account or something like that.
2 votes
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