MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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235 results found
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General feedback
Want to provide general feedback about recent activities on the client:
PROPS
- 2pick draft is amazing, and making it evergreen was the greatest thing this year imho;
- contender drafts are cool too, making two separated weeks;
- making achievements to acquire free mythics/rares from commander/jumpstart stuff is a cool adiction, I hope it maintains and include more cards to help complete collection.SLOPS
- although the changes in prizes on jumpstart were positive, I think the prizes must be jumpstart materialm and not standard (like in the 1st jumpstart in arena). I dont like to play it (weak…2 votes -
Lower price of Phantom (because that's what it is) Powered Cube Draft to realistic prices
Powered Cube's price is crazy high for a phantom cube draft. Literally you get better rewards IRL at most events that have powered cubes than on Arena. Also, it was previously priced lower, so it's not like you can't do it; frankly, it's just not enjoyable to play Powered Cube when the stakes are so much higher, and it stifles creativity—every pick you make when the draft price is that high, you're forced to think about the economics of the game, instead of the gameplay. Each potential "do I pick the more enjoyable card?" is balanced against losing 1500 gems…
2 votes -
GAME ends without explination
YO U R MALE & RUN DAY CARE YOU R 13% ? CASUE R HATIAN CAN I GETgeMS I R HATIAN RTREARTRD??????
1 vote -
I queued for a ranked Standard game and got matched against someone playing Timeless.
I was playing ranked matches in Mythic with a numbered rank. I changed decks, clicked Play, and got matched against a Timeless deck instead of a Standard deck.
This bug has happened to me a few times in the past, but this time it actually caused me to lose Mythic rating. I’m currently trying to finish the season with a numbered Mythic rank, so this is particularly frustrating.
I also create content on Twitch: https://www.twitch.tv/sakeops
The incident can be seen happening live on my stream from September 15, 2026, so there is video evidence of the match and the rating…
2 votes -
draft server issues in mixed-up premier draft
Im on Pc and ive encountered an issue during my last 3-4 drafts where randomly one of my picks would already be locked in for me. Just now Ive had an even worse server issue happen where during the last pick of my second pack I had an error appear saying the pick couldn,t be made and was then put on an eternal loading screen. I had to manually end mtg arena's task so I could restart the game and continue my draft normally. This led to me having given up the first 2 picks of my third pack to…
2 votes -
Yargle day event reward issue
Reward given for winning is pack from random set NOT pack from faction chosen for event. Played 2 events in differen factions and both times recieved reward pack for another faction that had not been played in. Warning should have been given, I'd rather have just bought the desired packs. I joined particular factions because those are the cards I wanted and wanted to play with. Otherwise why have factions at all if they are not deterministic of the rewards?
2 votes -
yargle day
False advertising. I wasted time and gold only to find out that it was an unlabeled phantom draft. Fix your game WOTC!
2 votes -
Yargle false labeling
Yargle Event was misleading! No where did it say phantom draft! When I finished the third event, then it changed the instructions and said it was a phantom event. Had I known from the start it was phantom then I would never have sign up! I feel like I was cheated out of 3 events and 3000 gold.
2 votes -
Yargle day event
No details on factions or anything. The lack of information on sign up made the event completely confusing
2 votes -
Selection stuck during draft -- screen auto re-sizing
I am using a PC and this occurred in a premier draft.
While drafting a mixed-up premier draft. In pack 3 pick 1, the auto selection tool chose the land from the land slot but not the auto-selection blue banner like it was tentative, full on reserved it as if I had clicked on it. I attempted to pick murder, but could not switch it. I attempted to click on many cards, drag one to my deck, switch the view, and change the resolution before the timer ran out and provided me the auto-selected pick. Log provided. It went back…
1 vote -
Broken Prize Redemption Link
I won 1x The Hobbit Collector Booster Box in the recent Arena Direct. My prize redemption email arrived today, but the link is broken. Clicking the magenta REDEEM button (or copying the URL and pasting it into a browser) leads me to the page in the attached image. For that reason, I have not yet been able to claim or redeem this prize.
2 votes -
draft error
durante el draft de mixed-up no pude elegir carta.ya venia seleccionada y no la pude cambiar
2 votes -
Only 1 Daily Quest active
Hour glass where another quest should be. Please fix!
1 vote -
Rank-up awards skipped
In the last two days, I’ve lost the rank up awards for constructed silver, gold and platinum. I am on IOS, on an iPad.
1 vote -
Riddles in the Dark
I received the notification for the third riddle, answered it correctly, but there was no reward. I went ahead and answered what I could anticipate as the rest of the riddle answers. These were all accepted, but I received neither the notification after the 3rd notification, not any of the corresponding rewards. Hours later, I received the 3rd riddle reward, but no new notification for the 4th riddle. The riddle answers are no longer accepted when I enter them, presumably because I did previously.
1 vote -
Sparky’s Challenge
Piattaforma: iPad
Problema: bloccato nella Sfida di Sparky, impossibile riscattare la ricompensa della 3ª vittoria, di conseguenza non riesco a sbloccare Classificata/Brawl
è un bug noto elencato nella loro “Known Issues List” (“Sparky’s Challenge is disabled before user can claim 3rd win reward”)
Billo2 votes -
Companions in brawl are broken
Companions in Brawl are not visible, not usable. Companion restrictions are still in place for deckbuilding
2 votes -
arena disconnect
Yet another frustrating experience with Magic Arena. I was making a pick in a hobbit Premium Draft when the Arena server simply disconnected me during the third pack, messing up my picks and ruining my playing experience. I closed and relaunched the game, but when I opened the menu, it looked like what you see in the second image. Note: I was playing while on Discord, as I usually do, and my connection never dropped or lagged.
2 votes -
undercover skrull
Maralen, fae ascendant dint not trigger with undercover skrull in standard event
1 vote -
Network error in premier draft
A network error occurred during a Premier Draft during card selection. After the error cleared, all subsequent cards were automatically selected, and the game froze at the end of the deck selection without sending me to the deck editing screen.
2 votes
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