MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
265 results found
-
End of Season Reward and Rank Reset
I play on IOS. Received an error season message in my messages with 10 packs for a reward based of mythic rankings. The packs were blank and I when I opened them they just disappeared.
3 votes -
3 votes
-
ジャンプイン
マーベルのジャンプインにて発生
2つ目のパックを選んだ後に発生し、選んだことにならず進行不可になりました
1000ゴールドも支払ったまま且つ1つ目のパックのカードも貰えず、棄権もすることもできない状態になりました。
PCにてプレイし発生し、androidで起動し同じようにプレイしても同じ状態のままで進行ができませんでした。
欲しいカードがあるのにこれではままならない3 votes -
Bug blocks me from picking 2nd pack for "Junp Into" event
With the Jump into Marvel event, I picked Street Level Villains and then tried to pick Masters of Evil but was returned to the main menu insteadb(possible misclick in Mobile). After, if I go back to the event I see the "choose packs" button but then there are no packs I can select.
Meaning I can't play or select a pack and am blocked from playing the event any further (as well as out the gold entry fee)
2 votes -
marvel
I opened the game and entered the “Jump In Marvel” event. After selecting the cards/decks to play, the game bugged. The screen froze on the selected cards, and I was unable to continue or confirm my selection.
Platform: PC / Steam
The game gets stuck on the card selection screen and does not allow me to proceed. I tried closing and reopening the game, but the issue persists. The Marvel event “Jump In” remains frozen and is unplayable.
The event should allow me to confirm my card selection and continue playing normally. I would also like this issue resolved so…
3 votes -
Draft deck land problem
So, I have had this particular thing happen on four occasions this draft season. It has been with three different draft decks so far.
I generall have a 50/50 lands distribution with 17 lands in my two-colored 40 deck drafts. But recently there have been several times I open a hand with two lands in a specific color, and never draw any other kind lands for that deck until turn 6 or so. And by that time, I am so far behind that I've already lost.Now, this happening once or twice is just bad RNG, but not four times.…
4 votes -
イベント進行不可
マーベルスーパー・ヒーローズのジャンプインでパック二つを選択後バグって最初の選択に戻されて、その後パックを選ぶを選んでもピック出来ない。
3 votes -
ジャンプイン
マーベルのジャンプインにて、2つ目のデッキを選んだけれども、エラーで選んでいないことになっており、プレイできない。
１つ目は選んでいるから、2つ目のデッキを選べればプレイできるはず。
しかし2つ目のデッキが表示されないから選びようが無い。
1つ目から選び直すこともできない。
コイン1000も取られたままだし、ジャンプインのイベントを遊ぶ事も出来なくなった。
どうにかして欲しい。
iPhoneにてプレイです3 votes -
Network error after draft
Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.
5 votes -
Event Not Appearing
The post titled "Magic: The Gathering® | Marvel Super Heroes MTG Arena Event Schedule" says there's supposed to be a flashback premier draft for Bloomburrow right now but I can't find it anywhere on the client.
June 23–July 1: Bloomburrow
3 votes -
"Epic fight" card mechanic not working magic arena
I am on pc. I was in a game of Premier draft for the marvel superheroes set. When I tried using the card epic fight. I used it on the card, Start industries executive. Note that the card was untapped. When I selected the "both" option on the card epic fight, it would not allow me to fight another creature, yet when I only used the fight option, I was allowed to fight another creature. Which I accidently did and lost the game because of it.
2 votes -
There is no L-slot cards in NEO flashback draft.
In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot
4 votes -
can‘t pick card in quick draft event
- I joined a Quick Draft event, but I was unable to select any cards and got stuck on the first pick screen.
- I am playing on PC via the Steam platform.
- This Quick Draft event will expire in seven hours, so my draft token has gone to waste. I would appreciate it if you could issue me a replacement token.
1 vote -
Unable to select cards in draft
Unable to select cards during pack 3 in a premier draft. This resulted in a time out and auto selection. Had to close the client and reload by which time the draft was over.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Error with pick two draft
I entered a pick two draft and my client crashed , when I eventually reconnected it had auto picked my deck , when I eventually got into a game the display was all messed up
3 votes -
Sidebord
Sideboarding Bo3 is not working anymore :(
Bug :( since yesterday
Pls help fix
3 votes -
Fix Matchmaking
Please fix matchmaking in limited events. I literally as a Platinum 4 just played a Diamond player into a mythic top 92% in a limited event. This is a blatant mismatch that cost me an event. The rank up into diamond i could let slide but there is no reason i should be matchmaking against mythics at Plat 4
3 votes -
3 votes
- Don't see your idea?