MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
201 results found
-
Starter Deck Duel illegal opponent deck
June 28, 2026. My first Starter Deck Duel opponent played a mirror match deck-We were both using Reckless Raid. (That's unusual but I've seen it before) My second opponent's turn 2 land was Wastewood Verge. (This is Foundations only preconstructed. How did an Aetherdrift card get in there?!?)
3 votes -
unable to view certain events
multiple event categories show up as blank boxes
2 votes -
Issue with Jump In Rewards - Receiving 20 Gems Instead of Rare Cards Despite Incomplete Collection
Hello Wizards of the Coast Support Team,
I am writing to report an issue I experienced with the Jump In event for the Marvel Super Heroes set.
I recently played the Jump In event using a ticket. I won my match, but the rewards I received were 20 Gems, twice. As you know, 20 Gems is equivalent to only about 0.10 USD, while a single Rare Wildcard is sold for about 4.50 USD (4 wildcards for 1800 JPY). The value difference is 25 times, which is extremely frustrating.
My collection for Marvel Super Heroes is not complete at all, as…
2 votes -
General feedback
Want to provide general feedback about recent activities on the client:
PROPS
- 2pick draft is amazing, and making it evergreen was the greatest thing this year imho;
- contender drafts are cool too, making two separated weeks;
- making achievements to acquire free mythics/rares from commander/jumpstart stuff is a cool adiction, I hope it maintains and include more cards to help complete collection.SLOPS
- although the changes in prizes on jumpstart were positive, I think the prizes must be jumpstart materialm and not standard (like in the 1st jumpstart in arena). I dont like to play it (weak…2 votes -
How is it possible
That guy is obviously cheating, or I'm being matched against a bot; there's no way he could pull three copies of the same card in a row—and exactly when he needs them. What a disappointing game; it’s not the Magic I used to love anymore.
2 votes -
Jump in marvel error
I have paid the entrance fee of 1000 gold for the jump in marvel event, but the interface bounced me back to home screen. When I clicked again jump in marvel event I got this screen. I had chosen web slinging and another mono white deck. So the second deck is gone and I am unable to continue to play the event.
3 votes -
Riddles in the Dark
I received the notification for the third riddle, answered it correctly, but there was no reward. I went ahead and answered what I could anticipate as the rest of the riddle answers. These were all accepted, but I received neither the notification after the 3rd notification, not any of the corresponding rewards. Hours later, I received the 3rd riddle reward, but no new notification for the 4th riddle. The riddle answers are no longer accepted when I enter them, presumably because I did previously.
1 vote -
No non-UB/Marvel drafts available
On Arena, there are currently no non-UB format drafts available. In case its all Marvel.
Is this how it's going to be for the future?2 votes -
Marvel Jumpstart Pack Selection Bug
On the Marvel Jumpstart, I picked the Squadron pack, and when I picked the Wakanda pack (which I had picked prior but was unchecked), I was returned to the front page. Coming back, the event was stuck mid-pack selection, like in the attached screenshot.
On a possibly related note, the Fantastic pack remains unchecked even though I've selected it twice.
3 votes -
Marvel Jump In Issue
Like many others, I am reporting the bug in the Marvel Jump In event. I picked my two packs and then the event kicked me out to the home screen. Upon returning to the Jump In event screen I see 'Choose Packets' again. My first pick is there, but there are no options for the second pack, nor can I can cancel or withdraw or resign. I spent 1000 gold on this, and can't proceed.
3 votes -
The cards were placed in the wrong places
I was using the phone app. In a draft my lands were placed on my opponent's side, my opponent's pet was in the middle, and both of our creature cards were stacked in the middle
3 votes -
Sparky’s Challenge
Piattaforma: iPad
Problema: bloccato nella Sfida di Sparky, impossibile riscattare la ricompensa della 3ª vittoria, di conseguenza non riesco a sbloccare Classificata/Brawl
è un bug noto elencato nella loro “Known Issues List” (“Sparky’s Challenge is disabled before user can claim 3rd win reward”)
Billo2 votes -
End of Season Reward and Rank Reset
I play on IOS. Received an error season message in my messages with 10 packs for a reward based of mythic rankings. The packs were blank and I when I opened them they just disappeared.
3 votes -
3 votes
-
ジャンプイン
マーベルのジャンプインにて発生
2つ目のパックを選んだ後に発生し、選んだことにならず進行不可になりました
1000ゴールドも支払ったまま且つ1つ目のパックのカードも貰えず、棄権もすることもできない状態になりました。
PCにてプレイし発生し、androidで起動し同じようにプレイしても同じ状態のままで進行ができませんでした。
欲しいカードがあるのにこれではままならない3 votes -
ジャンプインが始められない、終われない。
ジャンプインで２パック目を選択すると、読込みが入るが、
ホーム画面に戻るだけ。
再開すると、「１つを選んでください」と表示されるが、
選択肢となるパックが表示されない。（添付画像）
やり直すこともできない。3 votes -
ジャンプインが始められない、終われない。
ジャンプインで２パック目を選択すると、読込みが入るが、
ホーム画面に戻るだけ。
再開すると、「１つを選んでください」と表示されるが、
選択肢となるパックが表示されない。（添付画像）
やり直すこともできない。3 votes -
Bug blocks me from picking 2nd pack for "Junp Into" event
With the Jump into Marvel event, I picked Street Level Villains and then tried to pick Masters of Evil but was returned to the main menu insteadb(possible misclick in Mobile). After, if I go back to the event I see the "choose packs" button but then there are no packs I can select.
Meaning I can't play or select a pack and am blocked from playing the event any further (as well as out the gold entry fee)
2 votes -
marvel
I opened the game and entered the “Jump In Marvel” event. After selecting the cards/decks to play, the game bugged. The screen froze on the selected cards, and I was unable to continue or confirm my selection.
Platform: PC / Steam
The game gets stuck on the card selection screen and does not allow me to proceed. I tried closing and reopening the game, but the issue persists. The Marvel event “Jump In” remains frozen and is unplayable.
The event should allow me to confirm my card selection and continue playing normally. I would also like this issue resolved so…
3 votes -
traditional sealed UI bug
2026.62.10.13942.1309558
When playing traditional sealed and going into the sideboard phase after a match then the UI sometimes bugs out and it persists through the game into the main menu as well
1 vote
.png){kind=link}
- Don't see your idea?