MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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221 results found
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lorwyn with changeling bug 2 - Curious Colossus turned oppo giant into 1/1 coward that still gave giants double strike
Following the issue reported yesterday with champion (looks like this is now fixed - thanks) I played curious colossus which turned my oppo's creatures into 1/1 cowards as expected but their Boldwyr aggressor still conferred double-strike abilities on giants that were played after (despite the ability on the boldwyr being greyed out)
3 votes -
two draft pick error TMNT
Yesterday night I try to play a Two pick draft TMNT. During the pick I select two card one was the squirrel i don't remember the other(the game was recommend me to take The Neutrinos). When I drag the Squirrel to my deck, 3 cards arrived (Squirrel, Neutrinos and the other one). I put to my side the Neutrinos then the squirrel vanish to my deck.
I have to install an other browser to try to send this message on IE it doesnt work.1 vote -
Never had issues resolved - 4th try!
My last two issues for playin points and a premier event never got resolved but were marked as such. 20 points and 4000 gems was what i was asking for back. I suspect something went wrong with the system in refunding as I never received points or gems which is out of the usual fast response. I think the original issues were all due to server crashes at the time. While not a big deal, I do spend thousands on this app each year and expect it to work correctly when playing in events. Thank you for looking back into…
1 vote -
Encampment came in tapped with a mountain on the battlefield
I played a mountain followed by Dalkovan encampment and it came in tapped - it should have been untapped because of the mountain on turn one. This cost me a game in a standard event. If it was coming in tapped i would have played it first. Leaving an open red makes people think you have removal card in hand.
1 vote -
Draft event quality
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…
3 votes -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Chrome Mox not working
I was playing the new powered draft, had 3 forest and a chrome mox with a green creature exiled with it. I have 4 mana to use. It wasn’t letting me tap the chrome mox for mana. I was trying to cast a 4 cost spell and it said I didn’t have enough mana. See photo
1 vote -
Orb redemption did not work. I've lost an orb and the redeemed card.
I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.
2 votes -
No TMNT events appearing
Only events appearing are non TMNT events. Can't get back into sealed was playing earlier.
2 votes -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
draft bug
estava jogando um quick draft e o aplicativo fechou, demorou a reiniciar e depois começou a carregar uma atualização...
2 votes -
Game crashed and I got a loss in draft
The game crashed twice in a row playing the premier draft Lorwyn Eclipsed and it gave me a loss. The second crash happened when I played "tweeze" on an opponents creature and chose a mountain to discard.
3 votes -
Main deck cards blocked during Best Of 3 matches
Hi everyone.
Thank you so much for your support.
Unfortunately, I have to reach out to you because, since the last update, I haven’t been able to play Best of Three with my Alchemy decks set up for this format and number of games – and that’s exactly what I’d have liked to do in these rounds to climb the Mythic rankings.
Unfortunately, the game doesn’t let me access the sideboard between matches. Androids and PC windows is the same situation...
Let me explain: the sideboard cards are clickable and I could add them to the main deck, but the…1 vote -
Attempting to change deck view causes game to close
While attempting a quick draft I encountered an issue. Anytime I attempt to "view deck" the game crashes. This happened during the draft anytime I tried to check creature count/spell count and continues doing so during deck building. I have been forced to restart the game several times. I have also cleared the cache in an attempt to resolve the issue. I am playing on a Samsung galaxy note 20 so android. Any feedback/help would be appreciated. I took a break for awhile and this was the first draft attempted since coming back.
1 vote -
The cards were placed in the wrong places
I was using the phone app. In a draft my lands were placed on my opponent's side, my opponent's pet was in the middle, and both of our creature cards were stacked in the middle
1 vote -
Color challenge rewards
I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.
It is like this for all color challenges.
2 votes -
Illegal cards in SOS premier Draft
In SOS premier draft, an opponent led on a turn one Library of Alexandria. It gave me quite the chuckle as I am very confident that one was not on the bonus sheet in SOS.
1 vote -
Game crashed during game 3
Game crashed when i ahd the win causing my third loss:
Hello,
I experienced a bug in MTG Arena that affected my event/gameplay and caused a loss of rewards/entry value.Date/time: May 23rd ~ 6pm EST
Platform:Mac
Event or mode: Draft
Username: Portalrider
Issue: [describe exactly what happened]
Expected result: Game should not have crashed
Actual result: lost game got Phyrexian letters "Description" loading screen bug Lost items/rewards: 2200
I’d appreciate review and compensation if appropriate. I’ve attached screenshots/logs if available.1 vote -
impossibilità di gioco al draft veloce
Non riesco a trovare avversari per il draft veloce
1 vote -
My limited event run suddenly ended when I tried to resume (pick-two draft)
A couple days ago I started a Secrets of Strixhaven Pick-two Draft. I had 3 wins 0 losses and logged off for the night. Now a couple days later, I opened Arena and returned to the event page intending to play more matches and continue my run. I can't remember where exactly I clicked but it was on the right side of the screen, either the "resume"/"play" button (maybe it was a "claim rewards" button?) or the currently earned rewards on the track; and a reward-granting overlay appeared giving me my earned packs and gems, as well as ending my…
1 vote
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