MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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263 results found
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Chrome Mox not working
I was playing the new powered draft, had 3 forest and a chrome mox with a green creature exiled with it. I have 4 mana to use. It wasn’t letting me tap the chrome mox for mana. I was trying to cast a 4 cost spell and it said I didn’t have enough mana. See photo
1 vote -
3 votes
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No TMNT events appearing
Only events appearing are non TMNT events. Can't get back into sealed was playing earlier.
2 votes -
Cheating - About 0 Tolerance Should Be Considered in Serious Cases
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is…
2 votes -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
Avatar Limited draft redeemed now event missing after deck drafted and 30 mins of queuing wasted.
Just spent 10k currency and built the limited draft deck, spent 30 mins queuing and now the event is missing along with the drafted deck.
4 votes -
draft bug
estava jogando um quick draft e o aplicativo fechou, demorou a reiniciar e depois começou a carregar uma atualização...
2 votes -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
2 votes -
Color challenge rewards
I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.
It is like this for all color challenges.
2 votes -
Limited games suddenly disconnecting Game was disconnected while I was playing
Limited games suddenly disconnecting
Game was disconnected while I was playing
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
It happend right now, about 12: 30 CET
3 votes -
Bug with sealed draft gems/packs
I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS
4 votes -
Color challenge freeze
In the color challenge event. Viewing the selected deck and then hitting the back button causes a hang on the “waiting for server” screen. The only solution is to force quit and restart the app. This happens consistently with every color deck. Leaving the page by selecting from the menu in the top bar however does not cause a hang. Only the back button.
Playing on an iPad Pro on version 2026.57.20.4110.1247675.
2 votes -
Time to register
Does the time it takes to create an account on betting sites play a decisive role in your decision to register or not?
1 vote -
Brawl challenge should be using ATLA but hasn't been updated and still only allows Final Fantasy Commanders.
The current brawl challenge wasn't updated to use commanders from the ATLA set, it's still referencing final fantasy commanders. Can we please fix that when there is a chance? Thanks! :)
3 votes -
Midweek madness not using most recent release (12/16/2025)
Issue: midweek madness brawl builder’s challenge not using most recent release’s commanders
Steps to repro:
1) select mwm from play menu and click play
2) click + on choose your deck
3) click + on my decks screen
4) filter results to Avatar: the last airbender
5) click okExpected results:
Collected legendary creatures from last airbender displayedActual results:
No legendary creatures are displayedNote:
The his happens with both collected and not collected selected on the filter screenPlatform is iPhone 16 pro max iOS 26.1
Client version 2025.54.01 vote -
Stop forcing seeded pack sealed events in Bo1
Seeded sealed packs don't allow players to fully experience the format and can lead to extreme feel bad moments. It is not uncommon to choose a theme in seeded sealed and then have the rest of your pool not cooperate with your choice. When this happens it feels like you're at a significant disadvantage because you're building with only 4 or 5 packs, while your opponents are functionally building with 7 or 8 packs. (Assuming a seeded pack is worth about 2 packs)
Personally, a lot of the enjoyment I get out of sealed is through the puzzle of the…
2 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
matchmaking
The starter deck duel matchmaking is bad, real bad. I lost 30 to 40 games in a row. Yet I keep getting matched against high-skill players. I am horrible at the game, so I need to be matched with others who are bad at the game as well. Fix it now
2 votes
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