MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
959 results found
-
quick draft
Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest
14 votes -
Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass
Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass
6 votes -
Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
8 votes -
Cards removed from sealed pool
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…
7 votes -
Midweek Magic Individual Card Rewards Not Legal in Alchemy
The Midweek Magic win ICRs should be alchemy-legal, but we are receiving cards that rotated out of alchemy when EOE released.
10 votes -
Individual card rewards bug
This issue still occurs after the update on 8/20.
Even after the rotation, the ICR spawn range remains the same as before the rotation.
According to community tallies, not a single EOE card has appeared in the ICRs since the rotation.
We have expanded the scope of our investigation beyond community statistics to include social media and message boards, but no cases have yet been confirmed.In addition, WOE, LCI, MKM, and OTJ, which should have rotated out, continue to appear.
Please fix this so that the range of rewards you can receive is correct.https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation
The article clearly states…9 votes -
Yargle achievements not being properly counted
Played a UW control with 4 Savannah lions to met the Yargle achievement requirements (only play vanillas). The lions managed to do their job, but Arena did not 🥲
Also, the attacks from Yargle on his day didn’t count for the 93 damage…7 votes -
direct
My arena direct pool for the JPN MH3 play boxes is almost entirely missing.
5 votes -
Pick 2 draft issues
Pick 2 Draft has a number of issues.
First and most obvious, it isn’t the same as a pick 1 with 8 players. The pack rotation is different. The number of packs/players is different. Pick 2 makes it too easy to cut colors in the beginning, making it too easy to draft the colors you want rather than adapting to the pack passed. Not having the option for a regular draft sucks. Pick 2 also increases the chance for double-bomb picks, whereas other players may have 0-bomb picks, thereby widening the gap between player potential through random chance.
Second, not…
7 votes -
Death By Vanilla Creatures Achievement not Tracking
I just won a game where the only creature I cast was Yargle, Glutton of Urborg, but I did not unlock the achievement.
7 votes -
Yargle event says I have -1 Achievement
Yargle Event shows my Achievements as -1 of 5. The previous achievement I had with having total power 9 is now missing.
8 votes -
Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards
i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.
14 votes -
"Death by Vanilla" Achievement not awarded after completion
The "Death by Vanilla" Achievement is not awarded after completion.
The criteria are:
-Cast only Creature Spells with no abilities
-Cast at least 5 creature spells
-Do not play against Sparky or Direct Challenges
-Win the GameI won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.
After the game, I still did not receive credit for completing this achievement. This…
8 votes -
Class of 9/3 achievement missing non-Sparky indicator
Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".
The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.
8 votes -
jump in
Jump in event is still only rerouting me to the home page.
29 votes -
Unable to get draft progress
Started a Foundations quick draft the other night, and when I came back to it next morning it gave this error.
Asked Customer Service for help, they gave me gold but the error remained.
Asked again, they said "reinstall the app." I did, and the error remains.
Asked yet again, and they passed the buck to you good folks.
So, can someone please go in and clear/reset/grease whatever needs to be fixed?
Help me, Product Suggestions Kenobi. You're my only hope.
5 votes -
BUG - Arena Cube draft won't start
I did complete my last Arena Cube Draft and got a message saying the system couldn't confirm my last pick. When I try to rejoin the event, only the button ˜Start Draft˜ is available, and when I click it, I stay in the queue forever. I can't drop or enter the cube queue again.
7 votes -
Fleem
Despite playing multiple pick two drafts, I didn't get the Fleem cosmetics.
6 votes -
No Fleem
Oct. 3 and no Fleem cosmetics after opening 10 OM1 packs. What's the point of having a free fan event like this if you're gonna fumble it so badly? We shouldn't have to fill out bug reports for this.
6 votes -
Still no Fleem cosmetics :(
I purchased 10 Omenpaths packs from the store after seeing the "Don't Let Your Fleems Be Dreams" email and opened all of them, all before September 30th, yet my profile remains Fleemless. :( That little guy is the whole reason I spent my gold on Omenpaths packs instead of EOE or other cosmetics, so I would really like to receive them at some point!
6 votes
- Don't see your idea?