MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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263 results found
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lorwyn
Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.
its almost impossible to win with 4 wrong mana
3 votes -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
2 votes -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Can't claim draft prize - draft locked
I finished a pick-two draft 4-1, but instead of "claim" button i have "home" button. I didn t get my prize for 4 wins, instead got returned to main menu. I restarted the app. Then my win count reset to 0 from 4, and i still have to "home" button in place of "claim" button and get claim my prize or start a new draft
1 vote -
Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
Midweek Magic Achievement Stuck
The Midweek Magic Achievement is stuck at 48/52.
Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.
This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.
2 votes -
Brawl as ranked
Please, we know that Brawl is the second most played format on MTGA. And I'm sure it would be the first if it were included in the ranked system, because it's frustrating when people give you points because they're not actually playing anything.
2 votes -
Android client not rendering text
I bought a premier draft, and could not read types or stat lines. The draft was unplayable. I've waited for an update so i could try the mystery deck i built, but that doesn't seem to be coming
2 votes -
bug na gameplay de um draft
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…
2 votes -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…
0 votes -
TELL THE SPARKY TO SHUT THE FREAK UP
I HATE THAT LITTLE ****. IT'S USELESS AND ANNOYING.
3 votes -
Two quick draft games with Lorwyn Eclipse crashed.
I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.
2 votes -
Arena Limited Championship Bug
One of my records in Arena limited championship should have only one loss but it registered as two.
2 votes -
problem in event
i had a problem in an event. i used a removal, paid the ward cost and the creature didn't get exiled, and i ve lost the match and also the moen i ve put into the event... this is a big ********.
it is not the first time this happened i always got f*** for arena bugs
1 vote -
Cinder Strike on a BlossomBinded Creature
I was not able to blight MY own creature with cinder strike. Please explain..
1 vote -
Problem during premier draft
Dear Wizard support,
I was in turn three of my game not able to play any cards. I needed to shoot the client down and restart but I was not quick enough and lost a turn. In the end I lost the game due to this. Please refund my 1500 gems for premier draft. I have attached logs.
2 votes -
Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
3 votes -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Final Fantasy Draft Not Showing Up
The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.
2 votes
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