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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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959 results found

  1. Can’t check deck stats on premier draft

    When playing on ATLA premier draft on mobile, during deck building I am unable to check my stats. After tapping to see creature/noncreature spell ratios, color ratios, etc., when I attempt to tap the back button the prompt to change my deck name appears and I have to go do a different tab to go back into deckbuilding. It’s extremely frustrating and once back in the deckbuilding, all the cards in the pool are added and you start from scratch.

    4 votes

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  2. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction be…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Through the Omenpaths Premier Draft Error

    I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Event disappeared

    I had just finished a game in the new OM1 draft and the game stopped displaying 3 events, OM1 draft, EOE premier draft and FF premier Draft. In addition now i can't enter my account with the timeout error, even if my girlfriend's account works in the same PC (the events still aren't present in her account too)

    6 votes

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  5. The Legend of Yangchen Bug

    In premier draft ‘The Legend of Yangchen’ failed to reveal the opponent's choice of my permanents, causing the loss of 2 permanents instead of 1 on my board. Resulting in a loss. Please fix this issue and refund this draft. I played 4 or 5 drafts this was the only error that occurred.

    4 votes

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  6. Best of Three Pick-Two Draft

    Pick-Two draft feels way too swingy, especially with only 2 losses. If you're not going to place it at 7/3, then let us choose Bo3 to mitigate the play/draw and general deck wonkiness RNG.

    6 votes

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  7. jump start event

    The midweek magic jump in! for me has bugged, i picked two decks and its givening me 27 lands it pretty much impossible to win a game with this deck, ive been trying.

    4 votes

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  8. Jump In manabases not handling hybrid mana correctly

    My MWM Jump In combo is Gliding+Hei Bai.

    Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Pick two draft is awful

    Pick two draft for through the Omen paths is awful. Not only is it more expensive for me reason, the payout is really bad. I don't understand why 1 wins gets you 150 gems but 2 wins get you 800. Also making only be 2 loses before you're kicked out is really awful for an overpriced event. I'm really frustrated and angry with it.

    6 votes

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  10. alchemy event

    Wrong pack reward in alchemy bo1 event

    31 votes

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    18 comments  ·  Events  ·  Admin →
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  11. bug

    Through the Omenpaths Traditional Draft ended up being a pick 2 draft instead of original. did not select pick 2 draft.

    6 votes

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  12. Win a Box event disappeared 1h after it went live

    Started an MH3 win a box event about 45 min after the event went up. After building my deck, it said error to finish the deck and then the event dissapered entierly. Result me loosing the 8000 gems without beeing able to play a single game.

    5 votes

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  13. 5 votes

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  14. 5 votes

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  15. Complete 3 Quick Draft Matches Reward Not Received

    The quick draft quest for "complete 3 quick draft matches" did not complete after going 2/3 payed with gems, the quest mark is still there showing 0/3, i play on Steam. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab.

    17 votes

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  16. 3 votes

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    1 comment  ·  Events  ·  Admin →
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  17. BUG - Magic Arena - Cube Draft and Cube Draft Traditional

    BUG - Magic Arena - Cube Draft and Cube Draft Traditional
    After I did my last pick on the cube draft I got a message saying my pick could not get submit. When I tryong to rejoin the event to complete the deck building, only the button "Join draft" was there and when I try to join it stays in the queue forever. I tried the same with the traditional draft, and got the same bug. Now, I can't even log into my account, getting a timeout message when I try to open Arena.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  18. OM1 Traditional Draft starting with incomplete players

    I started a traditional draft wtih select one card at a time
    Only 4 players at draft table

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Fleem Cosmetic

    Another Fleem post (voting for a similar idea does not seem adequate). I purchased the Mastery Pass prior to the deadline and received no Fleem cosmetics.

    5 votes

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  20. Servers down during EoE release

    Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.

    I'd like a refund for the event please (1500 gems).

    8 votes

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