MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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201 results found
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Companions in brawl are broken
Companions in Brawl are not visible, not usable. Companion restrictions are still in place for deckbuilding
2 votes -
undercover skrull
Maralen, fae ascendant dint not trigger with undercover skrull in standard event
1 vote -
Network error in premier draft
A network error occurred during a Premier Draft during card selection. After the error cleared, all subsequent cards were automatically selected, and the game froze at the end of the deck selection without sending me to the deck editing screen.
1 vote -
JUMP-IN EVENT STUCK, THE RESSING BUTTON IS GONE
The 'Resign' button in the Jump In event has disappeared, and my account is currently stuck. I cannot play or exit the event. Could you please reset my event status please, Thank you." i wait for 2 years plz help
2 votes -
draft
Server erro and disconnection, result in a game loss during a quick draft.
2 votes -
Marvel Jump In Claim button Resigned event
I just got my second win in the Jump Into Marvel Super Heroes event. I clicked CLAIM to get my cards, but I got 3 cards and was resigned from the event instead.
1 vote -
Draft Timer Glitch
There was a problem with the draft timer in the final pick of the second pack and first pick of the third pack in my draft today. The final pick of the second pack seemed to pass instantaneously, and I was given only seconds to make the first pick of the third pack. This seemed to affect other players as well, as I experienced no delay in getting the cards passed to me.
2 votes -
Pick 2 draft card missing
I did a pick 2 draft and drafted the mythic ‘Earth’s mightiest hero’s’ card. I’m building my deck and there are an odd number of cards drafted, so it got edited out somewhere.
2 votes -
Ashaya, Soul of the Wild non-land wipe exemption
Ashaya, Soul of the Wild makes all of your non-token creatures into forest lands which should negate any destroy/exile target/any/all non-land permanents. I just played a game in an event and this mechanic did not work properly and all my creatures were wiped. Please correct this flaw.
2 votes -
Pair opponents only of similar rank in Limited matchmaking
When matchmaking for Limited events, only pair opponents who are a few rank levels apart (ie: Silver 2 vs Gold 4 at most). As a Platinum 4 player, I just got paired against Mythic #1 but have also played against Bronze and Silver players. Simply tell players if no similarly ranked players are available to pair. Or have them wait up to a maximum amount of time during matchmaking, quitting if a match can't be found. Matchmaking is often fair so consider improving that performance so it's always fair.
3 votes -
cant sideboard
was playing powered cube draft and could not sideboard cards and caused me to lose game.... so frustrating
3 votes -
Didn't receive the cards from the Jump into Marvel Event packs
Hello. I am playing MTG Arena on an iPhone 11. When playing the Jump into Marvel Event, I received the awards (2 rares, 1 uncommon), but didn't get the cards from the packs that I chose. This happend twice in a row.
1 vote -
Reward bug marvel draft
Reward for the draft shows that after 3 wins, one wins 6 packs and 1400 gems, but I received 3 packs only. I have gotten this result twice.
1 vote -
Unable to take actions in game
Playing a Bo3 Pioneer game, reach game 3 and suddenly on opponent's turn I can no longer take actions and don't seem to exist in game. I tried to cast Reckless Rage on my Opponent's combat step before blockers, and it the rope kicked in halfway through and suddenly it was asking me to declare blockers. Before I could do anything, it moved straight to combat, then asked me if I wanted to do anything before my turn. I clicked to go to my turn, and nothing changed.... until it was suddenly their turn again. The concede option was no…
3 votes -
The recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
Hello everyone! Good morning! How are you?
I'm here to leave a suggestion regarding the recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
I truly believe this will cause the number of players participating in the event to drop significantly. Many of my friends and I were planning to play, but with the increase in the number of gems required per entry, it becomes impractical for the regular box event. For Collector Boxes, that's understandable. But for regular boxes, 6,000 gems is much more reasonable.
Here's why: for it…
2 votes -
Suggestion: Weekly Rotating Casual Events and Friend Matches in MTG Arena
Hello, MTG Arena team.
I would like to share a suggestion regarding in-game events.
I recently played the Midweek Magic Momir event and found the experience very interesting and fun. It is a format that feels different from the usual modes: more casual, unpredictable, and a lighter way to enjoy Arena outside the traditional queues.
Many online games feature weekly or longer-running events, offering alternative rotating modes that keep the experience fresh and varied. With that in mind, I believe MTG Arena could benefit from a weekly rotating casual event format, with special events available for a longer period of…
2 votes -
Vanquish the week III achievement not recording MIdweek MAgic events when complete
Vanquish the week achievement not recording MIdweek MAgic events
1 vote -
ureni dragons not loading
ureni of the unwritten loads dragons to summon when he enters or attacks, ive noticed several times that some dragons arent identified and summoned. heres a pic.
And why is it so difficult add a bug? i am not an employee. i pay for a service. make it easier please. thanks.1 vote -
Jump into marvel heroes
I am having the same bug that everyone else is reporting, I went to jump in, selected, hired hands or something like that as my first deck. I then selected lethal as my second deck and the game kicked me out, when I return hired hands is still there but I can’t select another deck. Oh it’s street level villains,
I also have the bug jump in that when I win twice, the game retires me out of the current jump in and I have to start a new one,
Additionally I have the issue where I can only play…
2 votes -
Marvel Jump In Bugged
Marvel Jump in picked "Iron Man & Geniuses" then was brought back to the main screen. When I went back it showed "Iron Man" as my first pick but the button was grayed out. I repaired game files and went back, it was still bugged.
I opened it on my tablet and I was able to continue and I picked "Geniuses " again and it bugged again, tried Uninstalling and re-installing and it was still bugged.
Did it on my phone and picked "Fantastic" as the 2nd option and it let me in and play. I had already picked "Fantastic"…
2 votes
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