MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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279 results found
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Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Game crashed and I got a loss in draft
The game crashed twice in a row playing the premier draft Lorwyn Eclipsed and it gave me a loss. The second crash happened when I played "tweeze" on an opponents creature and chose a mountain to discard.
2 votes -
Strixhaven Pack Reward
After I was done powered cube. I went to claim my reward and I got a strixhaven pack… I don’t think I was supposed to get a strixhaven pack before the release. I got too excited and already opened the pack. So I didn’t think to take a screenshot. But I have strixhaven cards in my collection before the official release.
1 vote -
partita perza evento perzo
ho avviato degli incontri in evento draft. Dopo la ricerca avversario e l'inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.
1 vote -
partita perza evento perzo
ho provato ad avviare degli incontri in evento draft. Dopo la ricerca avversario e l inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.
1 vote -
bug
During a draft I go to pick a card as time runs out. I have it selected but if time runs out while I am dragging it then there are two of the card in my deck and the client crashes. Then I have to wait for the server and I miss several picks.
1 vote -
2 votes
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Price of arena power cube
Its just wild that you have to pay $10 to play in a single event where you don't even get to keep the cards. The cost of this game is prohibitively expensive and it's sad to see people's love of drafting get taken advantage of for a cash grab. This post feels like a shout into the void but I hope wizards sees it and takes a bit of it to heart.
1 vote -
Immediate loss after connection problem premiere draft
I had a match in Premiere Draft and my internet connection went down for a few seconds. The game went immediately to the draft Interface and it showed 1 loss after I had connection again. There was no chance to get back into the match.
3 votes -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
2 votes -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
2 votes -
sparky
This is a translation generated by ChatGPT. I apologize if there are any mistakes.
I am unable to complete Sparky’s challenge.
The progress is shown as 2/3 on the screen, but the only ongoing event is the Starter Deck battle.1 vote -
Draft Bug
As of late, when I draft there seems to be an issue with molding my decks. I am unable to move cards from my pool to my deck. It is more costing me gems, but it is very anoying. I have to exit out ands re-enter each time.
1 vote -
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare challenge,…
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
Instantly lost a game when playing pick-two draft after queuing.
Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).
1 vote -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
Unable to spend tokens after ECL release
I can't change deck format or spend wild tokens since the newest update
2 votes -
don't receive my season rewards
it's the second time i don't receive my season rewards... last week, that was for the gold rank and yesterday for the platinum rank.
What should i do to resolve the problem ?
1 vote
- Don't see your idea?