MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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316 results found
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Crash sealed final fantasy
I was playing a sealed final fantasy game, lost two games and after my 4th win, game crashed and I have not been able to continue the event, I lost all :(
8 votes -
Jump-In Deck Selection Broken
Midweek magic Jump-In deck appears to not have given me the cards for the second half I selected.
Chose "Firebending" first, then "Powerful", but only got (Presumably from the lack of green cards) Firebending cards .
3 votes -
タートルズピックツードラフト、カード無表示
タートルズピックツードラフトで、2周ほどカードが表示されず、オートピックのみとなってしまった。
1 vote -
Event loss on cancelling matchmaking
Cancelled match making immediately after starting and was assigned a match loss.
Details:
I was playing a quick draft on my iphone of the Aetherdrift set. I completed deck creation and went to start matchmaking. I immediately canceled because I needed to do something before playing matches. I then went back in to event which showed 0 wins and 0 losses. I played one match which I lost and after wards saw I had 2 registered losses. For obvious reasons, I would expect only one match loss since the original match making never changed prompts from searching for a match.9 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
1 vote -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
1 vote -
Fehler
Als ich gegen den Spieler neo spielte, ist der gesammte Bildschirm eingefroren und nur mit X raus kam!
1 vote -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
1 vote -
Couldn't cast a mayhem ability during main fase
In a game during the midweek Magic event, I was prevented from using the Mayhem ability.
My opponent had a Rishei, Getaway Accomplice (4/6) and other creatures on the battlefield. I had a Deathflame Burst in my hand and controlled a Wardens of Silverweb Summit and other creatures.
In my first main phase, I cast Deathflame Burst targeting my opponent's Rishei, Getaway Accomplice. Then I entered combat and attacked with all my creatures. Wardens of Silverweb Summit's ability triggered, and I discarded a card to draw.
After combat, in my second main phase, I tried to cast Deathflame Burst on…2 votes -
The game froze and I lost the match
The game froze and I lost the match during a premier draft game. I want my gems back.
1 vote -
Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
2 votes -
draft
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…
2 votes -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Midweek Magic Achievement Stuck
The Midweek Magic Achievement is stuck at 48/52.
Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.
This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.
1 vote -
Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
1 vote -
Final Fantasy Premier Draft is not showing
Final Fantasy Premier Draft isn't showing up.
I think some kind of bug is occurring, probably because I left the Premier Draft for End of Eternity untouched.
I can't play the game properly, so please fix it.
4 votes
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