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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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279 results found

  1. midweek event: jump in

    I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white

    2 votes

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  2. Lorwyn Eclipsed horrendous mana bases for jump in packs

    Why on earth would you build a mana base like this for jump in packs?

    And why not allow the player to change it for the event?

    2 votes

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  3. Jump-In is screwed up for Lorwyn

    I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.

    2 votes

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  4. no pack from events standard

    i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.

    1 vote

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  5. Board State

    These cramped board states are impossible to read

    1 vote

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  6. Land Ratio in Midweek

    Elves-Blight

    All my cards can be casted with forest and swamps.

    The land base includes 4 mountains (not a single red mana is needed) and only 3 forests.

    2 votes

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  7. Vital lands in Midweek event

    In Midweek event, and chose Elf +Vivid deck. When combined, the deck has at least 21 cards that need or can use green mana to cast them, but only has 3 Forests and an OvergrownTomb as green sources. That makes this combination borderline unplayable. Island and mountain need to be reduced by 1-2 and replaced with forests.

    3 votes

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  8. Jump-In Manabase

    Please fix whatever code decides land distribution for Jump-In decks. I got Goblins Blighted, BR and BWR respectively, as my two packs. My deck has exactly 2 white cards in it and both are hybrid W/B. Why does this deck have 5 plains in it? It shouldn't have any plains in it at all. I would hazard that the lands are decided based only on the union of all the colours in both packs, rather than the proportion of those colours in the casting/ability costs of the nonlands given.

    2 votes

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  9. Conce

    Game was conceded without pressing button, then it did not give me the option to go into next quick draft.
    I tried to download the log but the button seemed to do nothing on android and nothing was downloaded

    1 vote

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  10. Draft Crashed

    MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.

    Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.

    Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
    Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.

    1 vote

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  11. Jump-In-Event is stuck - I cannot resign and play on

    Jump-In-Event is stuck

    (I play on PC, on Windows 10)

    I am unable to play the event again. When trying to play again, it only shows "home" after going to jump in..
    I cannot start a new game, I cannot resign.

    Jump-In is my favourite format and I spend all my gold on it.

    Please help me, so I can continue playing it.

    (Before I reported the bug, I went on "Repair Game files". But it did not help. The game is still stuck. I cannot play Jump-In.)

    3 votes

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  12. Cant sideboard in Play-In

    After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck

    1 vote

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  13. Play-In Win dissapeared

    Had a Match-Win in the Qualifier Play-In before the login issues started. Now that i can log in again, the win dissapeared.

    1 vote

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  14. draft bub

    Bonjour,
    J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?

    1 vote

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  15. Infinite counters column

    I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).

    1 vote

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  16. Can't ready up during draft queue

    When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.

    1 vote

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  17. アリーナダイレクトで勝敗がカウントされない

    勝敗がカウントされず、何回もプレイできてしまう。ジェムがもらえない。新しくイベントに参加もできない。

    1 vote

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  18. draft : deconnection & difficulty to join back

    Draft didn't work as expected, many bugs when joining and joining back this morning

    1 vote

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  19. Daily points have not been updated

    It has happened several times now that the daily points have not updated.

    How can that be?

    I played 2 games today and have won 5 games; that includes yesterday's score.

    Here, player Gold that they've earned and invested time in. I'm asking for the Gold to be used for... Today's goals, or points.

    2 votes

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  20. Teenage Mutant Ninja Turtles Premier Draft

    Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.

    1 vote

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MTG Arena Bugs & Product Suggestions

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