MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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Never Recieved Fleem
I played in an OM1 pick two draft event, but for whatever reason I have not received the Fleem cosmetics
4 votes -
Was Fleem just a dream?
I did the pick-two draft of Omenpaths, but I never received the Fleem cosmetics.
Please help 🥲
4 votes -
Missing Fleem's Cosmetics
I did not receive any of the Fleem's cosmetics despite purchasing 80+ packs. Please assist. Thanks
4 votes -
Fleem event for omenpaths
I never got my Fleem after opening 10 store packs of cards. It was done by Sept 30 and I bought the regular cards as a ten pack and then opened them right away. I would like to receive my reward for doing the task.
4 votes -
Restless prairie entered untapped
In my match of arena powered cube, my opponent had two forests, an avacyn's pilgrim, and a lotus cobra in play. They played a restlest prairie, and it entered untapped. With the two forests, plus white from pilgrim, a mana from cobra, and the incorrectly untapped prairie, my opponent was able to cast a Nissa, Who Shakes the World, which they should not have been able to cast if the prairie came in tapped as it should have. I have a game loss I shouldn't have because of this.
2 votes -
Wrong Season Rewards: End of September Into October 2025
The inverse of this formerly posted bug (https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50405265-wrong-season-rewards).
I was supposed to receive Honor card style + Consult the Star Charts card style rewards (https://magic.wizards.com/en/news/mtg-arena/ranked-season).
Instead I received the former month's rewards (Vote Out card style + Lightstall Inquisitor card style; from august: https://magic.wizards.com/en/news/mtg-arena/announcements-august-18-2025).
Please correct this.
2025.52.20.10004.1190387
2 votes -
Individual Card Reward Mistake
I've been receiving rewards for a month since the rotation and I've noticed that the range of individual card rewards doesn't seem to be rotating properly.Cards from the latest sets are not included, and cards from older sets that should not be included continue to be included.
Please fix it as soon as possible, announce it, and redistribute the incorrect rewards to players.5 votes -
game play switched from standard ranked to historic ranked
There is something wrong with the ranked system of the game. When I click ranked standard I am given a standard opponent for the first match. Then if you were to click the quick "play" button that is supposed to save the last type of game style you played IE if you were playing a brawl match then clicked on quick play it would start another brawl match with the same deck, well if you start with a standard match ranked then click the same play button again, you get a historic opponent your second match. At first I said…
2 votes -
Premier draft disappear
Around 20 minutes ago I joined Premier Draft Omenpath. After selecting cards and winning 2 games I don't see it anymore. There was no message, no rewards given. It simply disappeared from game so I lost my coins to enter it
4 votes -
Draft failure, Timeout
Tried to start an Across the Multiverse pick 2 draft, failed to find a draft table, and upon restarting client got a timeout error message. Would like my gems back please.
4 votes -
Endless queueing for Omenpaths/Final Fantasy events
On Mac, Ranked Pick-2 Omenpaths & Ranked Premier Final Fintasy Draft build queues but never ready up. In the queue building screen for the Final Fantasy event, the draft pod displays four spots only.
4 votes -
Disconnection from premier draft - asked to updated 11 gbs when reconnectting.
Disconnected from premier draft during picks - after closing and attempting to reconnect, Instead of just reconnecting, Game is forced to download 11gb update again.
All picks were then auto-selected, wasting 10000 gold
6 votes -
The Clutter Cluster Enweb Bug
I went to enwebb my clutter cluster twice in the same game and it wouldn’t allowed me to do it. Both times I should have had enough mana since I accepted to add a 1+1 counter on cheering crowd. Both times the mana was no given to me, but the counters were added. As you can see in the pictures included I had more than enough mana had the mana was given to me. It’s aggravating to have so many issues with arena and only during drafts.
2 votes -
Elfhame Achievment not triggering
On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.
1 vote -
let me play the game
I payed 20 dollars earlier today to play 4 vintage cube drafts, my gems are gone now. Next time I queue up for vintage cube I guess I'll jam an aggro deck so that I can coin flip whether or not I get to play again - yay. Always punished in the wallet for trying to have fun. This is one of many reasons why people don't play Magic.
1 vote -
Draft issue
I disliked the pick 2 format rewards of drafting Through the Omenspaths and decided to try the Traditional version since it clearly states pick 1 card at a time. It’s also pick-2 but mislabeled. I’d like my draft refunded. This was bad information.
3 votes -
Traditional Draft OM1 is pick 2 with 8 people
Traditional draft in the description says it’s “pick one card at a time” not a pick-2 draft, but it’s making you pick 2 when drafting.
4 votes -
Winter Achievements bugged
I built a deck containing over 20 elves while having the festive fighter title equipped and neither "Elfame Holiday" or "Decorated Duelist" counted progress off my first game.
It was a ranked pioneer game in which I won. Neither achievement specifies a mode beyond "Games against sparky nor direct challenge count"
I remember a similiar issue during the yargle event, but there were post about it being a known issue and I dont see any such post this time
0 votes -
Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
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302 votes -
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Update 8 JULY 2025 not connecting with iOS
I receive a “lost connection” on an iPad. Saw message earlier about update needed, but still no update in Apple Store.
6 votes
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